Hyatt Place Charlotte Airport/Lake Pointe

Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

Primary image
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Terrace/patio
Hypo-allergenic bedding, down comforters, in-room safe, desk

Overview of Hyatt Place Charlotte Airport/Lake Pointe

Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property
3-star hotel with outdoor pool, near Renaissance Park

8.4/10 Very Good

970 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
The price is $132
Price available on 7/10/2022
Map
4119 South Stream Boulevard, Charlotte, NC, 28217
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • United States Citizenship and Immigration Services office - 37 min walk
  • Renaissance Park - 3 min drive
  • Billy Graham Library - 4 min drive
  • Carolinas Aviation Museum - 6 min drive
  • Tyvola Square - 6 min drive
  • Charlotte Premium Outlets - 9 min drive
  • Park Road Park - 9 min drive
  • TopGolf - 9 min drive
  • Harvey B. Gantt Center for African-American Arts + Culture - 8 min drive
  • Mint Museum Uptown - 8 min drive
  • Bechtler Museum of Modern Art - 8 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 8 min drive
  • Concord, NC (USA-Concord Regional) - 27 min drive
  • Charlotte Station - 15 min drive
  • Gastonia Station - 24 min drive
  • Free airport shuttle

About this property

Hyatt Place Charlotte Airport/Lake Pointe

Hyatt Place Charlotte Airport/Lake Pointe offers a free airport shuttle (available on request) and puts you within a 10-minute drive of Billy Graham Library and Charlotte Premium Outlets. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A 24-hour fitness center, a fitness center, and a snack bar/deli are other highlights. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - 1 AM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Uncovered onsite extended parking (USD 8.00 per day)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle from 4:30 AM to midnight

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Taking the kids

  • Children stay free

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from October 01 to May 27:
  • Swimming pool

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Uncovered extended parking costs USD 8.00 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 8:00 PM
  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.7/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Daniella, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matt, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The Pool was closed Memorial day.
The Pool was closed, if i would have known that, i wouldn't have booked this Hotel.
Jamila, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Surprised in NC
Great staff, helpful and friendly. Comfortable room, clean and decent size
Andrew, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Great staff but pool was closed for holiday
Hotel was clean and staff was very kind and polite. The only negative part of stay was that pool was closed. This was a big part of our plans gor memorial day weekend. Very disappointed.
Daniel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Janine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

From check in to check out, everyone was extremely friendly and helpful. Very quiet. Room had plenty of room and supplies.
Robin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nain, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 1-night trip
Verified Hotels.com guest review