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Mercure Sydney

Photo gallery for Mercure Sydney

Front of property
Indoor pool
Indoor pool
Indoor pool
Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Overview of Mercure Sydney

UNESCO Sustainable Travel Pledge

Mercure Sydney

4.5 star property
Luxury hotel with indoor pool, near University of Technology Sydney

8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
Map
818-820 George Street, Chippendale, NSW, 2008
Main amenities
  • 24-hour room service
  • 9 meeting rooms
  • Breakfast available
  • Business centre
  • Daily housekeeping
  • Fitness centre
  • In-room childcare
  • Indoor pool
  • Restaurants and bar/lounge
  • Sauna
  • Self parking
  • UNESCO Sustainable Property
For families
  • Babysitting (surcharge)
  • Children stay free
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Fridge
  • Private bathroom

Room options

About this area

What's nearby

  • In Chippendale
  • Star Casino - 27 min walk
  • Circular Quay - 32 min walk
  • Sydney Opera House - 44 min walk
  • Sydney Harbour Bridge - 44 min walk
  • University of Sydney - 2 min drive
  • International Convention Centre Sydney - 6 min drive
  • Sydney Tower - 4 min drive
  • SEA LIFE Sydney Aquarium - 3 min drive
  • Sydney Town Hall - 5 min drive
  • White Bay Cruise Terminal - 7 min drive

Getting around

  • Sydney Airport (SYD) - 21 min drive
  • Sydney Central Station - 6 min walk
  • Sydney Redfern Station - 13 min walk
  • Exhibition Centre Station - 14 min walk
  • Central Light Rail Station - 7 min walk
  • Capitol Square Light Rail Station - 7 min walk
  • Paddy's Markets Light Rail Station - 8 min walk

Restaurants

  • McDonald's - 1 min walk
  • Metro Pita Kebab - 1 min walk
  • Bar Broadway - 1 min walk
  • Taco Bell - 2 min walk
  • Jung Sung Contemporary Korean - 2 min walk

About this property

Mercure Sydney

At Mercure Sydney, you'll be within a 10-minute drive of Circular Quay and Sydney Harbour Bridge. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Platform 818, which serves local cuisine and is open for dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a sauna. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Central Light Rail Station is 7 minutes and Capitol Square Light Rail Station is 7 minutes.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Macedonian, Russian, Swahili, Thai, Urdu, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 517 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • On-site self-parking (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • 24-hour room service
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)
  • Children stay for free (see details)
  • Local/corner shop

Working away

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference space (18626 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • On-site car hire
  • Porter/bellhop
  • Romance packages
  • Tour/ticket assistance

Facilities

  • An indoor pool
  • ATM/banking
  • Banquet hall
  • Fitness centre
  • Safe-deposit box at front desk
  • Sauna
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • Assistive listening devices in meeting rooms
  • Closed-captioned TV
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Lift
  • Low-height worktop and sink
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs available on site

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Macedonian
  • Russian
  • Swahili
  • Thai
  • Urdu
  • Vietnamese

Room amenities

Be entertained

  • 48-inch LCD TV
  • Films for purchase
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Iron/ironing board
  • Minibar

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone
  • WiFi and wired Internet for a surcharge

Food and drink

  • Fridge

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Special features

Dining

Platform 818 – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Eve's Bar – This bar serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: AUD 100.00 per stay

Optional extras

  • WiFi is available in guest rooms for AUD 10 per 24-hour period (rates may vary)
  • Wired Internet access is available in guest rooms for AUD 10 per 24-hour period (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 20 to 32 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.3 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 60.0 per night

Parking

  • Self-parking costs AUD 45 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).</p><p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Mercure Sydney Hotel Chippendale
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney Hotel Chippendale

Frequently asked questions

Does Mercure Sydney offer free cancellation for a full refund?
Yes, Mercure Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Sydney?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Sydney?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at Mercure Sydney?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Sydney?
Yes. Self-parking costs AUD 45 per day. Electric car charging is available.
What are the check-in and check-out times at Mercure Sydney?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Mercure Sydney?
No, this hotel doesn't have a casino, but Star Casino (10-min drive) is nearby.
What is there to do at Mercure Sydney and nearby?
Mercure Sydney has an indoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near Mercure Sydney?
Yes, Platform 818 offers al fresco dining and local cuisine.
What's the area around Mercure Sydney like?
Mercure Sydney is in Chippendale, a short 7-minute walk from Central Light Rail Station and 8 minutes' walk from Capitol Theatre. Travellers say that the hotel is in a great location.

Reviews

8.4

Very good

8.5/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Melissa, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Its ok
Hotel is fine, albeit very busy. Great location. Parking costs $45 per night and breakfast $35 per person. Beakfast is fine, although coffee from their machine is undrinkable, if you remain optimistic you can shoot for a drinkable one by special order, for extra $. Took me 15 minutes to check out. Altogether its fine, but i'd probably look around for other options next time because its pretty busy and impersonal and for me prices for extra services a little presumptuous.
Steven, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Over and above
Loved it all and the little treats - chocolates, slippers etc were an added bonus.
Melissa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Rogerio, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Milana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel was good but it would have been nice to have somewhere to sit outside that wasn’t next to the busy road.
Lorna, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Leanne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient to Central Railway
We made a last minute booking and it was much more expensive than usual for a smaller room on a lower level. It was convenient and familiar and up the usual standard of comfort and friendly reception.
Deborah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Susan, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Sydney for 3 day stop over
looked a bit barren especially the main entrance in the alley and stairs down from railway square awkward if you have a suitcase..perhaps an escalator? position of hotel to transport ,chinatown etc just so convenient. The front of desk and room service staff were very helpful. Would stay again
K Wayne, 3-night trip with friends
Verified Hotels.com guest review