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El Faro 403 SURF

Photo gallery for El Faro 403 SURF

Beach nearby
Beach nearby
Outdoor pool
Outdoor pool
Outdoor pool

Overview of El Faro 403 SURF

El Faro 403 SURF

3.5 star property
Comfortable apartment with kitchen, near Playa del Carmen Main Beach

9.8/10 Exceptional

9 verified guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
  • Air conditioning
Calle 10 norte esquina avenida 1 norte, Playa del Carmen, QROO, 77710

Space details

Bedroom 1
    1 King Bed and 1 Double Sofa Bed

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About this area

What's nearby

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 1 min walk
  • Mamitas Beach - 6 min drive
  • Playa del Carmen Maritime Terminal - 8 min drive
  • Playacar Golf Club - 10 min drive
  • Xplor Theme Park - 18 min drive
  • Xcaret Eco Theme Park - 21 min drive
  • Ferry to Cozumel - 26 min drive
  • Tres Rios Ecopark - 23 min drive
  • Maroma Beach - 30 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.4 km
  • Airport shuttle (surcharge)


  • Diablito Cha Cha Cha - 2 min walk
  • Playa Maya Restaurant - 2 min walk
  • La Cochi Loka - 2 min walk
  • Eatitaly - 3 min walk
  • Restaurant Da Bruno - 3 min walk

About this property

El Faro 403 SURF

You'll be in a fantastic location at this aparthotel, only a five-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can take a dip in the outdoor pool and indulge in massages. A fitness centre, a children's pool and a kitchen are other features.


English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance


  • Check-in time from 3:00 PM until anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:30 AM - 8:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • No pets or service animals allowed

Property amenities


  • Near the beach


  • Outdoor pool
  • Massages
  • Spa services


  • Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Family friendly

  • Children's pool
  • Travel cot


  • Fridge
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Toaster


  • Bed sheets provided


  • Shower

Living spaces

  • Dining room


  • Air conditioning


  • No pets or service animals


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe at front desk
  • Front desk (limited hours)

Things to do

  • Fitness centre
  • Zip-lining on site
  • Hiking/biking trails nearby
  • Swimming nearby
  • Snorkelling nearby
  • Bike rentals nearby
  • Sailing nearby
  • Boat tours nearby
  • Ecotours nearby
  • Cave exploring nearby

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Refundable deposits

  • A damage deposit of USD 200 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: 4 per cent

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.


This property accepts credit cards, debit cards and cash.

Also known as

El Faro 403 SURF Aparthotel
El Faro 403 SURF Playa del Carmen
El Faro 403 SURF Aparthotel Playa del Carmen

Frequently asked questions

Does El Faro 403 SURF offer free cancellation for a full refund?
Yes, El Faro 403 SURF does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at El Faro 403 SURF?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at this aparthotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at this aparthotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at this aparthotel?
Sorry, there's no on-site parking at this aparthotel.
Is an airport shuttle service offered by this aparthotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at this aparthotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM.
What is there to do at El Faro 403 SURF and nearby?
Have fun during the warmer months with activities such as zip-lining. Additional recreation nearby includes cave exploring and ecotours. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a fitness centre and spa services.
Are there restaurants at or near this aparthotel?
Yes. Nearby restaurants include Casa Adela (3-min walk), Taco City Cafe (3-min walk) and Kiwi (3-min walk).
Does El Faro 403 SURF have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster, cookware and a fridge.
What's the area around El Faro 403 SURF like?
El Faro 403 SURF is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 6 minutes' walk from Mamitas Beach.

Overall score and ratings






Staff & service




Property conditions & facilities

10/10 Exceptional

Juan, 9-night trip
Verified guest review

10/10 Exceptional

Family went for spring break, loved it and will be back! pool excellent! We had a wonderful stay with El Faro in Playa de Carmen. The staff and service was excellent, the views are dreamy and the location was great. We will definitely return.
Eduardo, 8-night family trip
Verified Travelocity guest review

8/10 Very good

Great unit well matained. Communications w manager was constant and clear. The building is well located by the beach and steps from all the clubs. Great security although to tough at times.
sylma, 4-night family trip
Verified guest review

10/10 Exceptional

Great location on the beach and one block from 5th
Rose, 6-night family trip
Verified guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Satisfied Customer
I had a great stay. I loved the residence. Very nice. Convient to everything. Right on the beach.
Gary, 4-night trip with friends
Verified guest review

10/10 Exceptional

Perfect location just by the beach and very close to Quinta Avenida. Nice pool with a shallower part perfect for kids. Everything was clean. Drinking water was included. The only thing I can comment on was the air conditioner was a bit loud. Definitely recommend going there.
Sara, 4-night family trip
Verified guest review

10/10 Exceptional

Lugar en frente a mar ubicado a menos de 100 metros de la 5 avenida. Increible
4-night family trip
Verified Expedia guest review