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Country Inn & Suites By Carlson Indianapolis -South, Indianapolis

2.5 stars2.5 stars
4325 Southport Crossings WayIndianapolisIN46237United States of America
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Good3.1 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
WiFi
WiFi system needs upgrading
333See all 333 Hotels.com reviews
From 221 reviewsTripAdvisor Traveller Rating

Country Inn & Suites By Carlson Indianapolis -South, Indianapolis

from $85
  • Room, 1 Queen Bed, Non Smoking (GUEST)
  • Standard Suite, One King Bed, Non-Smoking
  • Room, 2 Queen Beds, Non Smoking (GUEST)
  • Room, 1 King Bed, Accessible (GUEST)
  • Suite, One King Bed, Non-Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (GUEST)
  • Guest Room, 2 Queen, Non-Smoking
  • Guest Room, 1 Queen, Non-Smoking
  • Guest Room, 1 King, Non-Smoking
  • Studio Suite, 1 King Bed
  • Guest Room, 1 King, Accessible, Non-Smoking
  • Room, 1 King Bed, Jetted Tub

At a glance

Key facts

Hotel size

  • This hotel has 64 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Also known as

  • Country Carlson Indianapolis South
  • Country Inn Carlson Indianapolis South

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
Things to do
  • Indoor pool
Working away
  • Business center
Services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Country Inn & Suites By Carlson Indianapolis -South, Indianapolis’s small print

Also known as

  • Country Carlson Indianapolis South
  • Country Inn Carlson Indianapolis South

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 333 reviews

Country Inn & Suites By Carlson Indianapolis -South, Indianapolis
Excellent4.0 / 5
Room was clean but a bit old. Breakfast was fine. Overall decent basic room at a great price- nothing fancy.
2 night business trip
Country Inn & Suites By Carlson Indianapolis -South, Indianapolis
Good3.0 / 5
Hotel was under construction but wasn't notified of that until arrival. Trying to check in, maid was sweeping steps and couldn't hear the receptionist, when asked to have her turn off the sweeper they just screamed at her from behind the desk. Water leaked from the shower wall onto floor in hotel room and got items in room soaked. Shower head was broken and could not be moved to height needed to actually hit my head and could not get the shower off shower to bath mode. Side door key entry did not work, had to walk around to the front every time. Walls were paper thin, could hear next door's entire conversation with our TV on. I've stayed at country inn many many times and have always been very satisfied, this hotel in Indianapolis will not get returned business. All was reported at check out without much concern from employee checking out other than saying "well we are under construction".
2 night family trip
Country Inn & Suites By Carlson Indianapolis -South, Indianapolis
Good3.0 / 5
Dirty on the outside - Dirty on the inside
Outside of hotel was caked in grime you could see from blocks away! The room was so filthy I requested another immediately. Dirty walls. Goop on floor and walls. Something greasy looking splattered all over bathroom door, coating the entire door. It smelled musty. Mr. Patel at the front desk was apologetic. Second room on a lower level was better. Relatively clean, other than the variety of hairs left in the bath tub. Wall paper was peeling all over. Window frame was broken. Next morning was an ordeal getting them to make the pool available. Previous night we discussed our plans of a morning swim with the desk mgr., who said it would be fine. Next morning they wouldn't open pool because hotel mgr. didn't show up to test the water. Had to wait 1 1/2 hrs to use pool. Breakfast was good with hot and cold selections. Good quality food buffet style and juices. Daytime front desk lady was very courteous and accommodating. Same person also had to manage/stock/clean breakfast room - which won't work well if they have many more guests. There were very, very few people staying the same night we were there.
1 night family trip
Country Inn & Suites By Carlson Indianapolis -South, Indianapolis
Outstanding5.0 / 5
Nice hotel, close to friends we were visiting. The only thing we didn't love was the bed. It was just not comfortable. We spent 2 weeks traveling so we were really ready for a comfy bed.
1 night family trip
Country Inn & Suites By Carlson Indianapolis -South, Indianapolis
Good3.0 / 5
Hot tub notavailable
3 night business trip

See all reviews

Country Inn & Suites By Carlson Indianapolis -South, Indianapolis

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