All hotels in West Bend, Wisconsin, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Country Inn & Suites By Carlson West Bend, West Bend

2.5 stars
2000 Gateway CtWest BendWI53095United States of America, ‏855-239-9401
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.3 / 5
Pool
Great pool
Food
Delicious food
Breakfast
Tasty breakfast
Wellness Area
Sufficient wellness & sports facilities
101See all 101 Hotels.com reviews
From 170 reviewsTripAdvisor Traveller Rating

Country Inn & Suites By Carlson West Bend, West Bend

Hotel Info: 855-239-9401

from $101
  • Suite One King Bed Accessible
  • Two Queen Beds Non-Smoking Accessible
  • Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Guest)
  • Guest Room, 2 Queen, Non-Smoking
  • Guest Room, 2 Queen, Accessible, Non-Smoking
  • Room, 1 King Bed with Sofabed, Non Smoking
  • 1 King Non Smoking 1 Bedroom Suite
  • 1 King Non Smoking Guestroom
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • 1 Room Whirlpool Suite
  • Guest Room, 1 King, Non-Smoking
  • 2 Queens Non Smoking Guestroom

At a glance

Key facts

Hotel size

  • This hotel has 58 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Country Carlson West Bend
  • Country Inn Carlson West Bend

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

In the hotel

Food and drink
  • Free buffet breakfast
Things to do
  • Indoor pool
  • Free use of nearby fitness center
  • Spa tub
Working away
  • 24-hour business center
Services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 1998
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Picnic area
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Country Inn & Suites By Carlson West Bend, West Bend’s small print

Also known as

  • Country Carlson West Bend
  • Country Inn Carlson West Bend

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 101 reviews

Country Inn & Suites By Carlson West Bend, West Bend
Excellent4.0 / 5
Bad Breakfast Experience
Our overall stay at this hotel was wonderful. Our room was clean and comfortable. The front desk personnel were helpful and courteous. Problems began when we went down for breakfast. We arrived for breakfast with about 35 minutes left until breakfast was over. There were not enough plates for each of us to have a plate (there were 5 people in our party). We asked for more and the woman working the breakfast area told us she had already gone through 100 plates for breakfast that morning. She went to get us plates and when she came out of the kitchen area she told us she was done preparing food for the day. There was no literally no food left for breakfast. Between the 5 of us we split up a bowl of cereal, 2 pieces of toast and some juice. With 15 minutes left to breakfast the whole breakfast area was closed down. At least 10 people came down to breakfast after us. Disappointing to say the least.
2 night family trip
Country Inn & Suites By Carlson West Bend, West Bend
Excellent4.0 / 5
The air conditioner was not working in our room. The hotel was booked so there was no chance of moving rooms. We requested a fan, which a very dirty fan was brought finally the second night we were there. I appreciate sometimes things happen beyond one's control, however I never felt at any point that the issue was going to be addressed by maintenance. We dealt with one staff member who was helpful and one who seemed put out by talking to us. Summary.......not having air conditioning in a very hot & humid room isn't great for morale :)
3 night business trip
Country Inn & Suites By Carlson West Bend, West Bend
Good3.0 / 5
Suggested they could have a summer weight comforter; you set air conditioner to a certain temp, but continues to go on and off all night and wish could deflect air flow. Not good if a light sleeper. Breakfast was okay, nothing special. Pool and hot tub okay.
8 night romance trip
Country Inn & Suites By Carlson West Bend, West Bend
Good3.0 / 5
satisfactory
The stay was great no complaints but the pillows were not the best over all not bad.
2 night family trip
Country Inn & Suites By Carlson West Bend, West Bend
Outstanding5.0 / 5
A+++
We had a great experience staying here! We will definitely be back. Renee at checkin was amazing helping us get our perfect room for our family.
2 night family trip

See all reviews

Country Inn & Suites By Carlson West Bend, West Bend

Is the description of this hotel not correct? Tell us