Hard Rock Hotel Bali - CHSE Certified

Photo gallery for Hard Rock Hotel Bali - CHSE Certified

Primary image
2 outdoor pools, open 8 AM to 9:00 PM, cabanas (surcharge)
2 outdoor pools, open 8 AM to 9:00 PM, cabanas (surcharge)
2 outdoor pools, open 8 AM to 9:00 PM, cabanas (surcharge)
Deluxe Suite | 1 bedroom, minibar, in-room safe, desk

Overview of Hard Rock Hotel Bali - CHSE Certified

Hard Rock Hotel Bali - CHSE Certified

5.0 star property
Upscale beach hotel with free water park, near Kuta Beach

8.2/10 Very Good

993 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is $113
Price available on 11/6/2022
Map
Jalan Pantai Banjar Pande Mas, Kuta, Bali, 80361
Main amenities
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 2 spa tubs
  • Free water park
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide
  • Pool bar
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Downtown Kuta
  • Kuta Beach - 2 min walk
  • Legian Beach - 13 min drive
  • Double Six Beach - 15 min drive
  • Seminyak Beach - 19 min drive
  • Sanur Beach - 34 min drive
  • Nusa Dua Beach - 39 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 23 min drive
  • Airport shuttle (surcharge)

About this property

Hard Rock Hotel Bali - CHSE Certified

5-star luxury hotel revitalized in 2018 and located in the heart of Downtown Kuta
At Hard Rock Hotel Bali - CHSE Certified, you can look forward to free water park access, a roundtrip airport shuttle, and a swim-up bar. This hotel is a great place to bask in the sun with beach volleyball. Treat yourself to reflexology, a body wrap, or a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Italian cuisine and more. Enjoy the gym, as well as activities like rock climbing. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free self parking
  • Luggage storage, an elevator, and massage treatment rooms
  • A banquet hall, karaoke, and wedding services
  • Guest reviews speak highly of the family-friendly amenities
Room features
All guestrooms at Hard Rock Hotel Bali - CHSE Certified include thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch LED TVs with satellite channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 418 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Playground
  • Children's menu
  • Pool toys
  • Lifeguard on site

What to do

  • Beach volleyball
  • Rock climbing
  • Karaoke
  • Shopping
  • Pool table
  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Pool hoist on site

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Dining

Jamie Oliver Kitchen - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starz Diner - This restaurant specializes in Asian cuisine. Open daily.
Splash Bistro - This bistro specializes in Mediterranean cuisine. Open daily.
Hard Rock Cafe - This bar specializes in American cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) Gala Dinner per adult: IDR 2250000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 1125000 (from 4 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 260000 per vehicle (one-way, maximum occupancy 4)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9:00 PM
  • Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision
  • Guests under 6 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Bali Hard Rock
Bali Hard Rock Hotel
Bali Hotel Hard Rock
Hard Rock Bali
Hard Rock Bali Hotel
Hard Rock Hotel Bali
Hotel Bali Hard Rock
Hotel Hard Rock Bali
Hard Rock Hotel Bali Kuta
Hard Rock Kuta
Hard Rock Bali Kuta

Frequently asked questions

Does Hard Rock Hotel Bali - CHSE Certified offer free cancellation for a full refund?
Yes, Hard Rock Hotel Bali - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hard Rock Hotel Bali - CHSE Certified?
As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Bali - CHSE Certified on Nov 6, 2022 start from $113, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hard Rock Hotel Bali - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hard Rock Hotel Bali - CHSE Certified?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8 AM to 9:00 PM.
Are pets allowed at Hard Rock Hotel Bali - CHSE Certified?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hard Rock Hotel Bali - CHSE Certified?
Yes, there's free self parking.
Is airport shuttle service offered by Hard Rock Hotel Bali - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 260000 per vehicle one-way.
What are the check-in and check-out times at Hard Rock Hotel Bali - CHSE Certified?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Hard Rock Hotel Bali - CHSE Certified and nearby?
Have fun with onsite activities like volleyball and rock climbing. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Hard Rock Hotel Bali - CHSE Certified also has 2 outdoor pools, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Hard Rock Hotel Bali - CHSE Certified?
Yes, there are 4 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Starbucks (4-min walk), Yulia's Kitchen (5-min walk), and Kedin's Cafe (5-min walk).
What's the area around Hard Rock Hotel Bali - CHSE Certified like?
Hard Rock Hotel Bali - CHSE Certified is located near Kuta Beach in Downtown Kuta, a short 7-minute walk from Beachwalk Shopping Center and 9 minutes' walk from Discovery Shopping Mall. Travelers say this hotel is in a good location.

Overall score and ratings

8.2

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.5/10

Amenities

7.8/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

AbdulAziz, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Oliver, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family cave
It was a pleasant stay. Good food and service. The rock band was a good to our nights
Lina Maria, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Smoking
Was excellent Very good service Only thing did not like was smoking allowed inside bars
Kamlesh, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sun, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel. Nice service. Friendly staff. Perhaps the best shower in the world. The band in the night was awesome. Hard rock Bali has got their act together. This is the place you want to be when in Kuta.
Kulbhushan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Not a beach front property as mentioned in booking description. Would not have booked it as we want a beach front. Staffs are friendly and very eager to assist. Room smelled full of smoke although it is a no smoking policy. If you have young kids yes I would recommend. We didn’t even go to beach across street as too many panhandlers. We hired private driver to tour around to best beaches!
Alicia, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Vanessa, 1-night trip
Verified Expedia guest review

8/10 Very Good

It a nice place to stay the poepl that work there are very nice ha a great time
Joanne, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved it, definitely lots to do. One complaint the AC was hard to adjust, it was 19c in our room the entire time
Chris, 2-night romance trip
Verified Expedia guest review