All Frontdesk stays are contactless self-check-in and include Scout, our exclusive digital companion to guide you through everything you'll need before and during your time with us. We're also available 24/7 via text or phone and have a local team should you need anything.
Guests are required to follow all regional and building-specific COVID-19 policies. We continue to employ a professional cleaning staff adhering to OSHA and CDC guidelines to make sure your stay is clean and comfortable.
The Space:
Our two-bedroom apartment is furnished with a queen bed in each bedroom, a couch, and a queen-sized air mattress. It has everything you & your guests need to enjoy your stay in Dallas! The kitchen is adorned with stainless steel appliances, a Keurig coffee maker, and basic cookware to cook simple meals for a cozy night in! A washer and dryer are also available inside the apartment for your convenience.
Anything in the apartment is yours to use. Make yourself at home once you arrive. While traditional cable TV is not included in your stay, we do provide Roku TV's with apps like Netflix, Prime, Hulu, and more! Feel free to use these services with your own login and enjoy!
Guest Access:
You can access the building anytime after 3pm by using the lockbox to obtain the keys. We ask that you respect our home and the quiet hours of the community. Our home is not baby proofed, and may not be ideal for families with very small children; however, children are welcome at your own discretion.
Interaction with Guests:
Most of our guests prefer to let themselves in with our lockbox entry system; however, we can be available upon request and are always available via phone call or text message should any questions or issues arise.
The Neighborhood:
Our suite is located in the upscale Oak Lawn neighborhood. Just outside of Downtown Dallas, this vibrant area is home to some of the city’s best nightlife, attractions, and outdoor spaces. The streets are lined with upbeat bars, clubs, and even spots for country and western dancing. Hiking and biking trails run through Reverchon Park and along Turtle Creek. You can go to a sports game at the American Airlines Center or explore the natural world at the Perot Museum of Nature and Science.
Getting Around:
There are plenty of options available to you, no matter where you need to go in Dallas. The city’s public transportation system, DART, is made up of buses, rail lines, streetcars, and a trolley. Our suite is close to multiple bus lines, the M-line streetcar, and Victory station, where you can ride the green line, orange line, and the Trinity Railway Express. Taxis, Lyft, and Uber are also incredibly popular in the area. If you need to travel further, you can rent a car at the airport.
Other Things to Note:
Please ensure you are booking with your full legal name. We have a strict 11am checkout. If you'd like to pay to check out later, the latest we can do is 1pm, at $25 per hour. Please let us know one day in advance if this is something you'd like to schedule!
At Frontdesk, a core value is to be a good neighbor. We extend this 5-star experience to you, our guests, as well as our property partners. This means we have a zero-tolerance policy for parties or gatherings. To ensure this in the most comfortable and least intrusive way possible, we use a noise sensor to detect the noise level inside of the suite. The number of people inside the suite may not exceed the reserved guest amount at any time. While we do not anticipate the need, following multiple warnings, we will utilize local law enforcement to ensure compliance. If removal is required, it will be done at the guest's expense. Thank you for respecting the community and our commitment to be a good neighbor.
House Rules:
Absolutely no parties or events. We use a noise monitoring device that detects noise levels inside the suite. We have a zero-tolerance policy and you will be asked to leave if any noise level beyond a normal conversation is detected. This community enforces quiet hours from 9 p.m. to 7 a.m. It's important that we abide by those same rules inside the apartment. Any noise level beyond a normal conversation may result in being asked to vacate the suite. No smoking inside the suite or anywhere in the complex, no candles ($200 fine) $100 fee for unreturned or lost keys $75 overnight lockout fee $100 fee if found to have pets inside the suite Not to be used for commercial purposes No photo or video shoots No booking on behalf of others All building events are for residents only and are off-limits during your stay. Building staff (leasing office staff and maintenance) are not affiliated with Frontdesk and are not available to you during your stay. Guest agrees to contact us directly should any issues arise. Packages or mail may not be shipped to the apartment. We will not be responsible for receiving, lost, or undelivered packages. Lockbox must be properly locked at all times No unregistered guests without prior approval and the number of guests may not exceed the number on the reservation. Be nice to our neighbors
