The Norfolk Royale Hotel

Photo gallery for The Norfolk Royale Hotel

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Beach nearby
Beach nearby
Beach nearby
Indoor pool

Overview of The Norfolk Royale Hotel

The Norfolk Royale Hotel

4.0 star property
4-star hotel with indoor pool, near Bournemouth International Centre

7.8/10 Good

997 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Bathtub
The price is $64
Price available on 10/9/2022
Map
Richmond Hill, Bournemouth, England, BH2 6EN
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Business center
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Bournemouth City Centre
  • Bournemouth International Centre - 7 min drive
  • Bournemouth Beach - 7 min drive
  • Poole Harbour - 21 min drive
  • New Forest National Park - 23 min drive
  • Corfe Castle - 45 min drive

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 12 min drive
  • Southampton (SOU) - 42 min drive
  • Branksome Station - 8 min drive
  • Christchurch Station - 10 min drive
  • Bournemouth Station - 21 min walk

About this property

The Norfolk Royale Hotel

4-star hotel in the heart of Bournemouth City Centre
At The Norfolk Royale Hotel, you can look forward to a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The onsite restaurant, Echos, features al fresco dining. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • English breakfast (surcharge), self parking (surcharge), and access to a nearby health club
  • A front desk safe, barbecue grills, and free newspapers
  • A banquet hall, an elevator, and wedding services
  • Guest reviews give top marks for the beach locale
Room features
All guestrooms at The Norfolk Royale Hotel offer thoughtful touches such as 24-hour room service, in addition to amenities like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Italian, Polish, Portuguese, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 16.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Access to nearby indoor pool
  • Access to nearby health club
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Health club
  • An indoor pool
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance

Languages

  • English
  • Italian
  • Polish
  • Portuguese
  • Spanish
  • Turkish

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Echos - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 15 for adults and GBP 7.50 for children (approximately)
  • Late check-out can be arranged for an extra charge of GBP 30 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self parking costs GBP 16.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Norfolk Bournemouth
Norfolk Hotel Bournemouth
Norfolk Royale Hotel Bournemouth
Norfolk Royale Hotel
Norfolk Royale Bournemouth
Norfolk Royale
Norfolk Royale Hotel BW Signature Collection Bournemouth
Norfolk Royale Hotel BW Signature Collection
Norfolk Royale BW Signature Collection Bournemouth
Norfolk Royale BW Signature Collection
Norfolk Royale BW Signature C
The Norfolk Royale Hotel Hotel
The Norfolk Royale Hotel Bournemouth
The Norfolk Royale Hotel Hotel Bournemouth
Norfolk Royale Hotel BW Signature Collection

Frequently asked questions

Does The Norfolk Royale Hotel offer free cancellation for a full refund?
Yes, The Norfolk Royale Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Norfolk Royale Hotel?
As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at The Norfolk Royale Hotel on Oct 9, 2022 start from $64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Norfolk Royale Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Norfolk Royale Hotel?
Yes, there's an indoor pool.
Are pets allowed at The Norfolk Royale Hotel?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Norfolk Royale Hotel?
Yes. Self parking costs GBP 16.00 per day.
What are the check-in and check-out times at The Norfolk Royale Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 30 (subject to availability). Contactless check-out is available.
Is there an onsite casino at The Norfolk Royale Hotel?
No, this hotel doesn't have a casino, but Genting Casino Bournemouth (1-min walk) is nearby.
What is there to do at The Norfolk Royale Hotel and nearby?
The Norfolk Royale Hotel has an indoor pool, a sauna, and a steam room, as well as a garden and access to a nearby health club.
Are there restaurants at or near The Norfolk Royale Hotel?
Yes, Echos offers alfresco dining. Nearby restaurants include Moon in the Square (3-min walk), Tapas Plus (3-min walk), and Miri's Restaurant (4-min walk).
What's the area around The Norfolk Royale Hotel like?
The Norfolk Royale Hotel is a short 7-minute walk from Bournemouth International Centre and 9 minutes' walk from Bournemouth Pavillion Theatre. Travelers say the local area is very central with fantastic beaches.

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

8.1/10

Staff & service

7.5/10

Amenities

7.3/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Very Good

Simon, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Lee, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

We absolutely love staying here. However, over the past year or so the cleanliness in the rooms is not so good. Stains on carpet. Also it is now dog friendly, which is great. We have a dog but he rarely comes away with us. Think there should be allocated dog friendly rooms, as not everyone likes the smell of dogs. The bar man and waitress work so so hard. There is definitely not enough staff, especially when the hotel was full, lots of people there.
Sarah, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nicholas, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Terrible
So disappointed. Firstly why are you letting couples book in for a small double bed. My husband had to sleep on the floor for two nights. Our spare pillows didnt have covers on them either. Our shower screen was falling off the wall. The knobs were missing on the shower itself and rust coming down the wall. The extractor fan stayed on all night. The breakfast was awful. The food had been left out for hours so it was dry and overcooked. I had to request disabled parking on site and was not, at any point, told I would be charged for this until we checked out - £32 later. As we were checking out the staff didnt even ask how our stay was, which is when I would have brought up the issues, all they were worried about was paying for the parking. Staff were unhelpful in general (apart from the cleaning and maintenance staff) so we spoke to Hotels.com who were lovely but we couldnt afford the extra money to upgrade to another room. I hate to complain but it was just issue after issue during this stay and I can't get hold of the refund contact number.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great choice
Excellent hotel. Friendly staff. Good location. We will be back.
Nicola, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Needs a good clean!
The bedroom needed a really good deep clean. The carpet was not clean and there were dog hairs. The toilet needs replacing.the bathroom floor needs bleaching. The area around the pool is green with algae on the concrete benches etc
Christine, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall the stay was good, just a coupke of let downs. No A/C in the room which was very uncomfortable as it was hot weather Hotel restaurant stopped serving food quite early in the evening
Gary, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great central location .
Wow ! This hotel is convenient for everything. Lots of restaurants and coffee shops on the doorstep. Main town centre location and lovely walk through pretty gardens to the beach. Hotel staff really friendly and helpful. Room we had was twin executive and was a little cramped but okay for 3 nights .
Beverley, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

nice and comfortable
pool was out of action. 4* in its day but could do with a refurb. Staff were not that informative with answers when queried. They seemed unsure. Comfortable, clean, right in the town centre. parking was easy but a bit pricey.
PHILIP, 1-night business trip
Verified Hotels.com guest review