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Ambassador Hotel and Self Catering Apartments, Cape Town

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
34 Victoria RoadBantry Bay, Cape TownWestern Cape8005South Africa, 800-491-6126
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Good3.5 / 5
  • Adequate. The safe in the room didn't work and the staff couldn't fix it. There is only…Jan 30, 2016
  • The air conditioning unit was placed above the bed and the condensation from it was…Jan 30, 2016
76See all 76 Hotels.com reviews
From 68 reviewsTripAdvisor Traveller Rating

Ambassador Hotel and Self Catering Apartments, Cape Town

Hotel Info: 866-539-8117

from $85
  • Single Room, Sea View
  • Standard Single Room
  • Superior Room
  • Standard Room, 1 Queen Bed
  • Standard Room
  • Luxury Room
  • Studio
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Family Suite, 2 Bedrooms
  • Penthouse, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 68 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Other information

  • Smoke-free property

Also known as

  • Ambassador Cape Town
  • Ambassador Hotel Cape Town
  • Ambassador Hotel Self Catering Apartments Cape Town
  • Ambassador Hotel Self Catering Apartments
  • Ambassador Self Catering Cape Town
  • Ambassador Self Catering

Optional extras

Buffet breakfast is offered for an extra charge of ZAR 120 for adults and ZAR 60 for children (approximately)

Cribs/Infant beds are available for ZAR 250 per stay

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
Things to do
  • Outdoor pool
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Ambassador Hotel and Self Catering Apartments, Cape Town’s small print

Also known as

  • Ambassador Cape Town
  • Ambassador Hotel Cape Town
  • Ambassador Hotel Self Catering Apartments Cape Town
  • Ambassador Hotel Self Catering Apartments
  • Ambassador Self Catering Cape Town
  • Ambassador Self Catering

Optional extras

Buffet breakfast is offered for an extra charge of ZAR 120 for adults and ZAR 60 for children (approximately)

Cribs/Infant beds are available for ZAR 250 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 76 reviews

Ambassador Hotel and Self Catering Apartments, Cape Town
Poor1.0 / 5
Bait and switch scam!
Room was not as pictured. The actual hotel is beautiful and modern, with floor to ceiling windows facing the sea. We were taken to the Ambassador suites across the road, where it was very run down and there wasn't anyone in the front desk unless you called the main hotel across the street. The bathroom and kitchen reminded me of my first apartment after college (note that this was marketed to me as a 4 star hotel). The tiles were chipped, the bedside lamp had no shade, and the second bedroom had no air conditioning. The location is great and in a nice neighborhood. Just make sure they put you in a room in the main hotel.
4 night family trip
Ambassador Hotel and Self Catering Apartments, Cape Town
Fair2.0 / 5
Try something different
We arrived around 8pm. The check in took a good hour. Before giving us the key they had to check in person whether the room was actually available or not. The first room they have us was not the cathegory we booked for. The second one was occupied by another couple. The third one was nice with a good view but it turned out to be without a/c and hot water....
2 night trip with friends
Ambassador Hotel and Self Catering Apartments, Cape Town
Outstanding5.0 / 5
my stay was overal fine. I didn't have a great experience with my breakfast hours. I think the breakfast time closes at 10:30 and I showed up right on dot and wasn't allowed to grabb/ something even though there we still some people in the breakfast room waiting for their orders. I persisted and was allowed to get in and I sat for 5-10min having a glass of juice; to my surprise one of the waters then showed up and asked me if she could take my order so i did managed to have a breakfast.
2 night romance trip
Ambassador Hotel and Self Catering Apartments, Cape Town
Fair2.0 / 5
The hotel DID feel like it was busy closing down
Our stay did not start off good at all. The photos were misleading to where the apartments are situated. No where was it mentioned that the apartments are across the road from the hotel itself. Due to the hotel closing down it was not in the tip top shape that was expected from guests not knowing that.
1 night family trip
Ambassador Hotel and Self Catering Apartments, Cape Town
Poor1.0 / 5
Disappointed
It was horrible, we got there and they told us the hotel is closing in 3 days. We could not order room service, no bar service no restaurant. You could still use the pool but who wants to be at the pool and you cannot even order a drink? Our room was small with a broken sliding door, we complaint and they moved us to a bigger room, sea view. The view was beautiful. We went out the first day, got back at 2 pm and our room was not cleaned yet, we told them to leave it as we are going for a afternoon nap. Then house keeping woke us up knocking on the door at 3 pm. We were very disappointed, we did call hotels.com and they spoke to the manager, they moved us to a better room but needless to say, the hotel is closing down, so what does it help we complain? They do not care and they wont mind if you do not want to come back to their hotel as it is closing down anyway. Really not happy, we had to walk 3km to the closest shops just to get a cappuccino as we could not get it at our hotel. Breakfast was also bad, grab your own knife and fork and a table. Chipped cups, milk was sour. Cutlery dirty, kitchen looked dirty and you could see that it was already shutting down, They only had the basics for breakfast. We had the last 2 mornings Breakfast else where
3 night trip with friends

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Ambassador Hotel and Self Catering Apartments, Cape Town

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