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Novotel Solo

Photo gallery for Novotel Solo

Front of property
Indoor spa tub
2 outdoor pools
2 outdoor pools
Minibar, in-room safe, desk, blackout curtains

Overview of Novotel Solo

UNESCO Sustainable Travel Pledge

Novotel Solo

4.0 star property
4-star hotel in Solo City Centre with 2 outdoor pools and spa

8.2/10 Very good

93 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jalan Slamet Riyadi 272, Surakarta, Central Java, 57181

Room options

About this area

What's nearby

  • In Solo City Centre

Getting around

  • Surakarta (SOC-Adisumarmo Intl.) - 29 min drive
  • Yogyakarta (JOG-Adisucipto Intl.) - 91 min drive
  • Purwosari Station - 10 min drive
  • Solo Balapan Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Soga Restaurant & Lounge - 3 min walk
  • Gudeg ceker mba Yus - 5 min walk
  • Tentrem - 7 min walk
  • Bakso Alex - 8 min walk
  • Parfour - 8 min walk

About this property

Novotel Solo

A great choice for a stay in Surakarta, Novotel Solo features a free kids' club and offers an airport shuttle (available on request) for IDR 45000 per person. You can visit the spa to indulge in massages, body wraps or aromatherapy, and international cuisine is served at Andrawina Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 outdoor pools, a bar/lounge and a fitness centre. Fellow travellers say good things about the helpful staff and restaurant.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 142 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative COVID-19 test result

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • At check-in, guests must provide a negative COVID-19 test result
  • Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 8 AM to 6 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool

What to do

  • Hiking/biking trails
  • Ecotours nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

InBalance by Novotel has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Andrawina Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 119790 for adults and IDR 119790 for children
  • Airport shuttle service is offered for an extra charge of IDR 45000 per person (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per night
  • Airport shuttle service for children up to age 5 costs IDR 45000 (one-way)

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the health club, fitness facility or hot tub without adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a negative COVID-19 test result.

Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Novotel Solo Hotel
Novotel Solo
Solo Novotel
Novotel Solo Hotel Solo
Novotel Solo Hotel
Novotel Solo Surakarta
Novotel Solo Hotel Surakarta

Frequently asked questions

Does Novotel Solo offer free cancellation for a full refund?
Yes, Novotel Solo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Solo?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Novotel Solo?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Novotel Solo?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Solo?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Novotel Solo?
Yes, an airport shuttle is available from 8 AM to 6 PM on request. The charge is IDR 45000 per person one-way.
What are the check-in and check-out times at Novotel Solo?
You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Novotel Solo and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Novotel Solo also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Novotel Solo?
Yes, Andrawina Restaurant offers international cuisine. Nearby restaurants include Gudeg ceker mba Yus (5-min walk), Tentrem (7-min walk) and Bakso Alex (8-min walk).
What's the area around Novotel Solo like?
Novotel Solo is in Solo City Centre, a short 14-minute walk from Solo Paragon Lifestyle Mall and 5 minutes' walk from Radya Pustaka Museum. Travellers recommend the hotel for its central location.

Reviews

8.2

Very good

8.1/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

6.7/10

Eco-friendliness

Reviews

2/10 Poor

Rat on breakfast counter !!!
there was a rat on breakfast counter !!! and the staff didnt do anything
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfy stay in Solo
Very nice stay in Solo. All staff had been very helpful and courteous. Room and all facilities were clean. What needs to be improved is the bathroom: hand-held shower head and rain shower head badly need to be replaced.
Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bobbie, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Shabby and old
The location, The Service, The breakfast are All ok but The hotel Looks so shabby, need renovation. The chairs in the Resto are not comfortable anymore to be seated. My room I used looked shabby and old and a bit dirty bathroom. I was sorry to stay here compared with my previous stay years ago.
Siany, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really happening place, great breakfast, so close to town center
1-night romance trip
Verified Expedia guest review

8/10 Very good

cristiano, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Fast check in and checkout. Reasonable restaurant prices
1-night family trip
Verified Expedia guest review

4/10 Fair

Not the best if you are a light sleeper...
I had a 2-night reservation at the Novotel and decided to leave after the first night even though I would lose some money. The air conditioning compressor was so loud it made sleeping very difficult. The room key didn't work and I went to the front desk several times for new keys to be used. The condition of the hotel is adequate but not up to the images used for marketing purposes. Price-wise the hotel is fine for what they are offering but I was able to get a superior hotel for Friday night and so I decided to vacate my room and move to another property to get a quiet sleep for my last night in town.
Andrew, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Edith, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A good family hotel to stay in Solo
It was an enjoying stay for me, the location is close to CFD area and many betjak for going everywhere. Room is clean and staff was friendly
Verified Hotels.com guest review