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1 room, 2 adults

The Palace of the Lost City at Sun City Resort, Sun City

5-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Sun City Resort, Sun City, North West, 0316, South Africa

Luxury hotel in Sun City with 3 restaurants, golf course
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.6
Breakfast
Tasty breakfast
Location
Great location
Vibe
Awesome vibe
Cleanliness
Could use a good cleaning
261See all 261 Hotels.com reviews
From 2,490 reviews

TripAdvisor Traveller Rating

The Palace of the Lost City at Sun City Resort, Sun City

from $235
  • Luxury Twin Room
  • Superior Luxury Room
  • Superior Luxury Pool Facing Room
  • Superior Luxury Family Room
  • Junior Suite
  • Superior Suite
  • Paraplegic Room

What’s around The Palace of the Lost City at Sun City Resort, Sun City

Landmarks

  • Lost City - 1 min walk
  • The Valley of Waves - 14 min walk
  • The Gary Player Golf Course - 20 min walk
  • Pilanesberg National Park - 9.6 mi / 15.5 km
  • Mogwase Shopping Center - 13.2 mi / 21.2 km
  • Royal Bafokeng Stadium - 21.6 mi / 34.7 km
  • Lebone II - College of the Royal Bafokeng - 24.1 mi / 38.8 km
  • Kgaswane Mountain Reserve - 28.8 mi / 46.4 km

Getting around

  • Free airport shuttle
  • Free area shuttle
  • Free casino shuttle

At a glance

Key facts

Hotel size

  • This hotel has 335 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Children's club *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Offsite

  • Free area shuttle

  • Free casino shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 3 coffee shops/cafés
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Ecotours on site
  • Golfing on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Mountain biking on site
  • Parasailing on site
  • Playground on site
  • Segway rental/tour on site
  • Water skiing on site
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Royal Salon has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Dining

Crystal Court - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.

The Grill Room - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Plume - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.

Tusk Bar & Lounge - This piano bar specializes in African cuisine and serves light fare only. Open daily.

Bocado - This poolside restaurant specializes in Mediterranean cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Ecotours on site
  • Golfing on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Mountain biking on site
  • Parasailing on site
  • Playground on site
  • Segway rental/tour on site
  • Water skiing on site
  • Free water park access

The Palace of the Lost City at Sun City Resort, Sun City’s small print

Also known as

  • LOST CITY PALACE
  • The Palace Of The Lost City Hotel Sun City
  • The Palace Of Lost City
  • Palace Lost City Sun City Resort
  • Palace Lost Resort
  • The Palace of the Lost City
  • LOST PALACE
  • PALACE LOST
  • PALACE LOST CITY
  • PALACE LOST Hotel
  • PALACE LOST Hotel CITY
  • Palace Lost City Hotel Sun City
  • Palace Lost City Hotel
  • Palace Lost City Sun City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times and massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs ZAR 65 per night

Valet parking costs ZAR 65 per night

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Sun City, South Africa

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Recent reviews

Fabulous 8.6 From 261 reviews

Very Good 8.0
Impressive hotel
Great Hotel.I have been coming to Palace over 20y and it is always a pleasure.
savvas, us1 night family trip
Exceptional 10.0
Special gateway
My wife & I had a amazing three days at the Palace. This is an iconic place with wonderful views. Everything exceeded our expectations. Worth every penny. will visit again soon.
alex, us3 night romance trip
Fair 4.0
Poorly maintained room and poor service
Not at all impressed. Firstlt, there was a ceiing fan in the room. We tried every switch in the room to try to switch it off, but nothing helped. Eventually I had to srand on a chair and switch it off on the fan itself. Secondly, we put our valuables in the safe and wanted to leave the room. However, the safe didn't work. We called maintenance and they fixed the safe. We told the lady who came to fix the safe that none of the lights in the entrance part of the room were working. She tried to switch them on but couldn't. From our room phone she put in a call to maintenance to come sort out the lighting. No-one came.When you are paying $585 a night, you expect to receive much better maintenaned room and much better service.
Ivan, usOther trip
Good 6.0
Unqualified Staff
The staff where extremely rude at check in. Only when I called the manager did he try and assist me in a professional manner. The rest of the stay the service was mediocre.
us1 night trip
Poor 2.0
It was the worst experience
usFamily trip

The Palace of the Lost City at Sun City Resort, Sun City

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