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Shergill Grand Hotel, Winter Haven

3 stars
5665 Cypress Gardens BoulevardWinter HavenFL33884United States of America, 800-491-6126
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2.6 / 5
Comfort
More comfort would be nice
Vibe
Vibe is not too good
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
730See all 730 Hotels.com reviews
From 236 reviewsTripAdvisor Traveller Rating

Shergill Grand Hotel, Winter Haven

Hotel Info: 866-539-8117

from $67
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Pool View
  • Room, 2 Queen Beds, City View
  • Standard Room, 1 Queen Bed, Tower
  • Executive Room, 1 Queen Bed
  • Standard Room, 2 Queen Beds, Poolside (ground level overlooking pool)
  • Executive Room, 2 Queen Beds, Tower
  • Standard Room, 2 Queen Beds, Poolside
  • Executive Room, 2 Queen Beds
  • Executive Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Executive Room, 2 Queen Beds
  • Executive Room
  • Room, 2 Double Beds, Non Smoking
  • Executive Room, 1 King Bed
  • Executive Room, Tower (1 King Bed)
  • Executive Room

At a glance

Key facts

Hotel size

  • This hotel has 174 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 40 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Magnuson Grand Conference Hotel Winter Haven
  • Magnuson Grand Conference Hotel
  • Magnuson Grand Conference Winter Haven
  • Magnuson Grand Conference
  • Shergill Grand Hotel Winter Haven
  • Shergill Grand Hotel
  • Shergill Grand Winter Haven
  • Shergill Grand

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10 per night

Breakfast costs between USD 4.00 and USD 10.00 for adults, and USD 4.00 and USD 10.00 for children (approximately)

Pets are allowed for an extra charge of USD 15 per pet, per night

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • Business center
  • Conference space
  • Meeting rooms 4
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping

Special features

Dining

Chef Boyrg - This restaurant specializes in American cuisine and serves breakfast and lunch. Open daily.

Shergill Grand Hotel, Winter Haven’s small print

Also known as

  • Magnuson Grand Conference Hotel Winter Haven
  • Magnuson Grand Conference Hotel
  • Magnuson Grand Conference Winter Haven
  • Magnuson Grand Conference
  • Shergill Grand Hotel Winter Haven
  • Shergill Grand Hotel
  • Shergill Grand Winter Haven
  • Shergill Grand

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10 per night

Breakfast costs between USD 4.00 and USD 10.00 for adults, and USD 4.00 and USD 10.00 for children (approximately)

Pets are allowed for an extra charge of USD 15 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.6 /5 from 730 reviews

Shergill Grand Hotel, Winter Haven
Poor1.0 / 5
Very disappointed with the property. Overall appearance, smell, room, bed was very uncomfortable. Left a day earlier and checked in to Holiday Inn
3 night business trip
Shergill Grand Hotel, Winter Haven
Poor1.0 / 5
Anything but Grand
The accomodations were anything but grand. Man behind the desk in the lobby was rude, curt, and completely unpleasant and not helpful. Although we specifically requested, we did not receive a room with inside access, instead we were given an outside access room reminiscent of a cheap half star motel where undesired characters rent rooms by the hour.There were no more than 10 or 15 cars in the parking lot but we were told no inside access rooms were available.The first thing I noticed was an awful stench, maybe of stale cigarettes from 20 years ago. The smell of the room burnt my eyes.The paint was a patchwork job, molding was missing on one side of the room, the ceiling tiles in the bathroom area were stained, probably moldy, mismatched and falling down. The light in the bathroom and sink area were falling apart, two different sized bulbs, and dirty. The toilet paper was wet and discolored, yuck!!!coffee maker has not been cleaned in months. Numerous foreign hairs on the bathroom walls and floors. The toilet was disgusting. The tv was probably from the 80s and no remote control. The dresser was missing hardware, and the shower was dirty and didn't drain properly, as well as the shower fixtures being grimey and loose; the bathroom was deplorable. They say they are renovating, which has long been needed, but there is no progress or work being done. The pictures online are of a few select rooms and do not reflect the accomodations we had. Not a 3 star hotel by far!!!!
1 night romance trip
Shergill Grand Hotel, Winter Haven
Poor1.0 / 5
Cheap, disgusting and OVERPRICED
I was forced to stay at this hotel after my hotel was apparently overbooked, although I had made a payment for it via hotels.com. Customer Service at hotels.com stated that all hotels in the area were full and this was the only option available. This hotel was 45 minutes away from my original hotel near the Disney Parks. A complete inconvenience. The Customer Service rep. told me that they had booked the executive suite and they even had to pay more for this room than my original one so needless to say, I expected a nice room for all of this inconvenience. The lobby was nice but that is all! The carpet smells like they are wet. We opened the door to the room and the sliding glass door was completely open, almost as if staff knows the smell is overwhelming. The fridge froze all of our food. There was dust everywhere. The doorknob is falling off the door. The inside rim of the toilet was dirty, the bathtub shower curtain was ripped and old. The bed had a stain on it. The door to the closet barely opened. There was A LOT of dust on the air vents and well .. everywhere! No breakfast was included like my original hotel. Staying here was an ABSOLUTE NIGHTMARE AND DISAPPOINTMENT. After being with the Customer Service rep for hotels.com for over an hour - all they could do is place us in this disgusting hotel and give us a $50 credit. ABSOLUTELY RIDICULOUS. DO NOT STAY HERE!
1 night romance trip
Shergill Grand Hotel, Winter Haven
Poor1.0 / 5
Room was a dump
2 night family trip
Shergill Grand Hotel, Winter Haven
Good3.0 / 5
Exterior looks nice but The rooms needs to be more clean!
1 night business trip

See all reviews

Shergill Grand Hotel, Winter Haven

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