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Urban Hotel Grantham

Photo gallery for Urban Hotel Grantham

Front of property
Indoor pool
Standard King Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Breakfast, lunch and dinner served, garden views
Bathroom sink

Overview of Urban Hotel Grantham

Urban Hotel Grantham

4.0 star property
4-star hotel in Grantham with spa and restaurant

7.4/10 Good

897 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Connecting rooms available
Map
Swingbridge Road, Lincolnshire, Grantham, England, NG31 7XT

Guests rated this location 7.7/10 - Good

Main amenities
  • 24-hour front desk
  • 24-hour room service
  • Breakfast available
  • Coffee/tea in a common area
  • Conference space
  • Daily housekeeping
  • Full-service spa
  • Garden
  • Laundry service
  • Massage/treatment rooms
  • Restaurants and bar/lounge
  • Self-serve laundry
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Garden
  • Private bathroom
  • Rollaway/extra beds
  • Television

Room options

About this area

Getting around

  • Nottingham (NQT) - 39 min drive
  • East Midlands Airport (EMA) - 67 min drive
  • Bottesford Station - 10 min drive
  • Elton & Orston Station - 15 min drive
  • Grantham Station - 24 min walk

Restaurants

  • Kitchen & Coffee - 3 min drive
  • Costa Coffee - 3 min drive
  • The Farrier Brewers Fayre - 7 min walk
  • The Whistle Stop - 4 min drive
  • The Apple Tap - 3 min drive
Map

About this property

Urban Hotel Grantham

Urban Hotel Grantham is a great choice for a stay in Grantham. You can visit the spa to indulge in massages, facials or manicures and pedicures, and Urban Bar and Grill serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a garden. Fellow travellers like the pool and restaurant.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 66 lb per pet)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • 24-hour room service
  • Bar/lounge
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Golfing nearby
  • Mountain biking nearby
  • Rafting nearby
  • Waterskiing nearby

Working away

  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Banquet hall
  • Built in 1990
  • Full-service spa
  • Garden
  • Massage/treatment rooms
  • Television in common areas

Accessibility

  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk

Languages

  • English
  • German

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

More

  • Connecting/adjoining rooms available
  • Daily housekeeping

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials and manicures and pedicures.

Dining

Urban Bar and Grill – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. A children's menu is available.
Lounge Bar – Overlooking the garden, this lobby lounge serves brunch, lunch, dinner and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 9.99 per person

Children & extra beds

  • Rollaway beds are available for GBP 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Urban Hotel Grantham
Urban Hotel
Urban Grantham
Grantham Ramada
Ramada Grantham Hotel Grantham
Urban Hotel Grantham Hotel
Urban Hotel Grantham Grantham
Urban Hotel Grantham Hotel Grantham

Frequently asked questions

Does Urban Hotel Grantham offer free cancellation for a full refund?
Yes, Urban Hotel Grantham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Urban Hotel Grantham?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Urban Hotel Grantham?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 66 lb per pet. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Urban Hotel Grantham?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Urban Hotel Grantham?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Urban Hotel Grantham and nearby?
Have fun with activities such as mountain biking, rafting and sailing, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a garden.
Are there restaurants at or near Urban Hotel Grantham?
Yes, Urban Bar and Grill offers garden views.
What's the area around Urban Hotel Grantham like?
Urban Hotel Grantham is located a short 19-minute walk from Tenpin Ltd. Travellers give top marks for the hotel's prime location.

Reviews

7.4

Good

7.6/10

Cleanliness

7.7/10

Staff & service

7.5/10

Amenities

6.9/10

Property conditions & facilities

6.7/10

Eco-friendliness

Reviews

4/10 Fair

Disappointing stay of three nights
Disappointing, am aware of difficulties your industry are having , but complete absence of staff apart from behind desk , glasses and dirty food trays left in corridor for hours room not fully cleaned .
3-night trip
Verified Hotels.com guest review

8/10 Very good

Oliver, 2-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

4/10 Fair

Debra, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

john, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Pick another hotel
We had 50 minutes wait for our room after the check in time, eventually got our key to the room after it had been cleaned, I say that loosely as there was sick down the side of the bed and Pooh floating in the toilet. We did speak with the manager who apologised and said he would make sure it was cleaned while we were out and as a good will gesture would leave a bottle of wine for us. Which we got just before midnight when promised at half ten. To top our stay off the fire alarms woke everyone up around half four in the morning, so not much sleep. £140 a night what a joke
Ryan, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Some of the work looked like a little DIY.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Dreadful experience and never again. The room we checked into had not been serviced from the previous guest. Bar service was slow, restaurant was closed although bar food could be ordered. We waited 35 mins for our starter which consisted of 3 chicken wings for just short of £6. Main dish arrived after one hour. Other diners waited over an hour for theirs and complained about the standard of poor quality food. I went into the kitchen to complain about the delay but no one was there and no evidence food was being cooked on site. It was probably being ordered in hence the delay. The following morning the fire alarm went off. The shower emitted water which was too hot to wash in and the controls didn’t work to reduce the temperature. Hopefully Expedia will remove this hotel from the recommended list.
1-night romance trip
Verified Expedia guest review

8/10 Very good

Mark, 1-night trip
Verified Hotels.com guest review