All hotels in Orlando, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

The Ritz-Carlton Orlando, Grande Lakes, Orlando

5 stars
4012 Central Florida ParkwayOrlandoFL32837United States of America, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Outstanding4.6 / 5
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
Food
Delicious food
Value for money
Value for money could be better
341See all 341 Hotels.com reviews
From 2,064 reviewsTripAdvisor Traveller Rating
  • Orlando, FL (MCO-Orlando Intl.) 14-min drive; 10 miles/16.2 km
  • Orlando, FL (SFB-Orlando Sanford Intl.) 44-min drive; 40.2 miles/64.7 km
  • Kissimmee Station 19-min drive; 9.5 miles/15.3 km
  • Orlando Amtrak Station 20-min drive; 10.2 miles/16.3 km
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)

The Ritz-Carlton Orlando, Grande Lakes, Orlando

Hotel Info: 866-539-8117

from $231
  • Standard Room
  • Executive Suite, Balcony, Lakeside
  • Standard Guest Room Club Level
  • Executive Suite Club Level
  • Lakeview Club Level
  • Club Room, Lakeside
  • Deluxe Room
  • Deluxe Lakeview

At a glance

Key facts

Hotel size

  • This hotel has 582 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 25 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Ritz-Carlton Grande Lakes
  • Ritz-Carlton Grande Lakes Hotel
  • Ritz-Carlton Grande Lakes Hotel Orlando
  • Ritz-Carlton Orlando Grande Lakes
  • Ritz-Carlton Orlando Grande Lakes Hotel
  • Ritz-Carlton Orlando Grande Lakes Hotel Orlando
  • Ritz Orlando

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 250 per stay

  • Resort fee: USD 30 per accommodation, per night

Resort fee inclusions:

  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 22.00 per night with in/out privileges

Valet parking costs USD 29.00 per night with in/out privileges

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD 20 and USD 35 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 250 per accommodation, per stay

Airport shuttle service is offered for an extra charge of USD 45 per vehicle (roundtrip)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Health club
  • Golf course on site
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 46
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Recreation

On Site

  • Golf course on site
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Ecotours on site
  • Golf driving range on site
  • Golfing on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Hiking/biking trails nearby

The Ritz-Carlton Orlando, Grande Lakes, Orlando’s small print

Also known as

  • Ritz-Carlton Grande Lakes
  • Ritz-Carlton Grande Lakes Hotel
  • Ritz-Carlton Grande Lakes Hotel Orlando
  • Ritz-Carlton Orlando Grande Lakes
  • Ritz-Carlton Orlando Grande Lakes Hotel
  • Ritz-Carlton Orlando Grande Lakes Hotel Orlando
  • Ritz Orlando

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 250 per stay

  • Resort fee: USD 30 per accommodation, per night

Resort fee inclusions:

  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 22.00 per night with in/out privileges

Valet parking costs USD 29.00 per night with in/out privileges

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD 20 and USD 35 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 250 per accommodation, per stay

Airport shuttle service is offered for an extra charge of USD 45 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 341 reviews

The Ritz-Carlton Orlando, Grande Lakes, Orlando
Excellent4.0 / 5
Everything was good besides everything is to all and flowered ..... A and the bed to soft!
1 night family trip
The Ritz-Carlton Orlando, Grande Lakes, Orlando
Outstanding5.0 / 5
Our Favorite 5 Star Hotel in Orlando!
Our experience in the Ritz Carlton Orlando was simply fabulous and perfect, specially due to the very courteous and professional Front Desk Staff which always strive to provide a first class service. Their details, even kind offerings of Ice Cream to children, are excellent. The room furniture might need slight renovation, but the excellent service provided by the staff positively overcomes any flaw, specially when you consider the very fair nightly rate paid. Without a doubt, this is our favorite Hotel to stay in Orlando, and we look forward to coming back again!
8 night family trip
The Ritz-Carlton Orlando, Grande Lakes, Orlando
Outstanding5.0 / 5
Lobster quesadilla.
For the most part this place was amazing. I was expecting some more than usual charges because it's a Ritz, but come on. The only negative aspect of my stay was, is when I saw that overcharges of near $ 250 that should have been deducted from my total bill were not. The positives of actual visit are too many to list. I couldn't recommend strong enough when you go to this Ritz's poolside restaurant Bleu. Get the lobster quesadilla. The service at poolside couldn't have been any better, it seemed they competed to give you good service.
4 night trip
The Ritz-Carlton Orlando, Grande Lakes, Orlando
Fair2.0 / 5
A Low End Ritz Carlton
Compared to other Ritz Carlton we've stayed this is certainly at the low end of the range. Service was not what you would expect from the luxury chain. There was a long line at check in. We arrived at 5:30pm, yet one of our 3 rooms were not ready. Being in Orlando, there is no excuse for a hotel to not be kids friendly. Perhaps because being eager to be "farm to table", the items at its restaurants were not appealing to kids. The pool attendants are inattentive. The place seem to cater to young adult partiers; for example, the neighbor to one of our rooms partied loudly until 4am. The hotel tried to share facilities with neighboring JW Marriott (both are owned by Marriott): restaurants, spa, gym. However, there is no coordination between the 2 hotels. We were pointed by concierge to go to lunch at JW Marriott one day. After dragging my 81 year old mother-in-law walking a quarter mile there, we found out the restaurant was closed at lunch time.
5 night family trip
The Ritz-Carlton Orlando, Grande Lakes, Orlando
Outstanding5.0 / 5
Happy and I will come back for sure
It was great and extraordinary. Everything was awesome. Just one issue regard potable water which is coming to the room has a sulfite smell. I talked with the shift engineer and he didn't recognize the coming smell however he agreed to investigate and anylize the water to ensure quality of it. Also, most of Ihome radio does very old which attached old iPhone charger. The hotel needs to upgrade its devices. However, I would love to come back to Ritz I love the staffing who strive to satisfy the customer.
5 night family trip

See all reviews

The Ritz-Carlton Orlando, Grande Lakes, Orlando

Is the description of this hotel not correct? Tell us