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The Ritz-Carlton Orlando, Grande Lakes, Orlando

5 stars
4012 Central Florida ParkwayOrlandoFL32837United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.6 / 5
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Food
Delicious food
Value for money
Poor value for money
328See all 328 Hotels.com reviews
From 1,977 reviewsTripAdvisor Traveller Rating

The Ritz-Carlton Orlando, Grande Lakes, Orlando

Hotel Info: 866-539-8117

from $249
  • Standard Room
  • Executive Suite, Balcony, Lakeside
  • Standard Guest Room Club Level
  • Executive Suite Club Level
  • Lakeview Club Level
  • Club Room, Lakeside
  • Deluxe Room
  • Deluxe Lakeview

At a glance

Key facts

Hotel size

  • This hotel has 582 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 25 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Ritz-Carlton Grande Lakes
  • Ritz-Carlton Grande Lakes Hotel
  • Ritz-Carlton Grande Lakes Hotel Orlando
  • Ritz-Carlton Orlando Grande Lakes
  • Ritz-Carlton Orlando Grande Lakes Hotel
  • Ritz-Carlton Orlando Grande Lakes Hotel Orlando
  • Ritz Orlando

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 250 per stay

  • Resort fee: USD 30 per accommodation, per night

Resort fee inclusions:

  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 22.00 per night with in/out privileges

Valet parking costs USD 29.00 per night with in/out privileges

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD 20 and USD 35 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 250 per accommodation, per stay

Airport shuttle service is offered for an extra charge of USD 45 per vehicle (roundtrip)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Health club
  • Golf course on site
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 46
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Recreation

On Site

  • Golf course on site
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Ecotours on site
  • Golf driving range on site
  • Golfing on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Hiking/biking trails nearby

The Ritz-Carlton Orlando, Grande Lakes, Orlando’s small print

Also known as

  • Ritz-Carlton Grande Lakes
  • Ritz-Carlton Grande Lakes Hotel
  • Ritz-Carlton Grande Lakes Hotel Orlando
  • Ritz-Carlton Orlando Grande Lakes
  • Ritz-Carlton Orlando Grande Lakes Hotel
  • Ritz-Carlton Orlando Grande Lakes Hotel Orlando
  • Ritz Orlando

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 250 per stay

  • Resort fee: USD 30 per accommodation, per night

Resort fee inclusions:

  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 22.00 per night with in/out privileges

Valet parking costs USD 29.00 per night with in/out privileges

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD 20 and USD 35 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 250 per accommodation, per stay

Airport shuttle service is offered for an extra charge of USD 45 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 328 reviews

The Ritz-Carlton Orlando, Grande Lakes, Orlando
Outstanding5.0 / 5
Home away from Home
Our stay was wonderful. That was our third stay at the hotel.The staff is very professional and very helpful and friendly. we love it there and can't wait to go back.
5 night family trip
The Ritz-Carlton Orlando, Grande Lakes, Orlando
Outstanding5.0 / 5
The Perfect StayCation
This is a great place for an Orlando Staycation! If you want to relax at the most beautiful resort with the BEST service, this is the place!
2 night family trip
The Ritz-Carlton Orlando, Grande Lakes, Orlando
Outstanding5.0 / 5
Outstanding Service Outshining an Amazing Hotel!
This place has is figured out in every way! Obviously, the hotel is fantastic but the service is even better. Thank you Angel (at the pool) you were amazing to us and the kids. The new Highball and Harvest and the greatly improved Kids Club are a nice addition to the hotel.
1 night family trip
The Ritz-Carlton Orlando, Grande Lakes, Orlando
Outstanding5.0 / 5
Can you fall in love with a hotel?
The entire team at the Ritz-Carlton was exceptional. This is the best hotel experience we have ever had. I'm not sure how we go anyplace else now. And all the guests we met seemed to feel the same way. As we were leaving, I accidentally left my phone in my room. By the time I went back up, the house staff had already found it and started looking for me. Wow! From Gilbert and his counterparts at the front desk to Rita, the housekeeper, the concierges and the folks at the pool and restaurant, you will be hard pressed to find anyone who doesn't subscribe to a winning formula: treat the guests well. Thank you, RC!
6 night family trip
The Ritz-Carlton Orlando, Grande Lakes, Orlando
Good3.0 / 5
Poor service
Awful service element with valet parking and mediocre service in the bar lounge/ tapas restaurant. Despite using the texting request to valet, waits of half an hour for the car were commonplace. Then the Festivals of Speed event began. The woman in charge up front promised that hotel guests would be given first priority retrieving the car. That didn't happen. The service in the lounge area was spotty at best. A cheeseburger was served undercooked and it took forever to get a new one served. The hotel itself is beautiful and I have no complaints about the rooms it the grounds. However, for that rate anything less than impeccable service is unacceptable!!
4 night business trip

See all reviews

The Ritz-Carlton Orlando, Grande Lakes, Orlando

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