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1 room, 2 adults

The Ritz-Carlton Orlando, Grande Lakes, Orlando

5-star5 stars
Great for familiesThis property has good facilities for families.
4012 Central Florida Parkway, Orlando, FL, 32837, United States of America

Suburban resort with golf course, near Aquatica
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Vibe
Awesome vibe
Service
Fantastic service
Wellness
Great wellness & sports facilities
Food
Delicious food

The Ritz-Carlton Orlando, Grande Lakes, Orlando

from $299
  • Room, 1 King Bed, Resort View
  • Room, 1 King Bed, Lake View (Guest)
  • Executive Suite, 1 King Bed, Lakeside (Lakefront)
  • Club Room, 1 King Bed, Resort View (High floor)
  • Room, 1 King Bed, Lakeside (Lake Front)
  • Club Room, 1 King Bed, Lake View (High floor)
  • Club Room, 1 King Bed, Lakeside (High Floor)
  • Executive Suite, 1 King Bed, Lakeside (Club Level, High Floor)
  • Club Room, 2 Queen Beds, Resort View
  • Club Room, 2 Queen Beds, View
  • Club Room, 2 Queen Beds, Lakeside (Club Level, High Floor)
  • Executive Suite, 2 Queen Beds, Lakeside (Lake Front)
  • Executive Suite, 2 Queen Beds, Lakeside (Club Level, High Floor)
  • Room, 2 Queen Beds, View
  • Room, 2 Queen Beds, Lakeside (Lake Front)
  • Room, 2 Queen Beds, Resort View
  • Room, 1 King Bed, Resort View
  • Room, 1 King Bed, Lake View (Guest)
  • Executive Suite, 1 King Bed (Lakefront)
  • Club Room, 1 King Bed, Resort View (High floor)
  • Room, 1 King Bed (Lake Front)
  • Club Room, 1 King Bed, Lake View (High floor)
  • Club Room, 1 King Bed (Lake Front)
  • Executive Suite, 1 King Bed (Executive, Lake Front)
  • Club Room, 2 Queen Beds, Resort View
  • Club Room, 2 Queen Beds, Lake View
  • Club Room, 2 Queen Beds (Executive, Lake Front)
  • Executive Suite, 2 Queen Beds (Lake Front)
  • Executive Suite, 2 Queen Beds (Lake Front)
  • Room, 2 Queen Beds, Lake View
  • Room, 2 Queen Beds (Lake Front)
  • Room, 2 Queen Beds, Resort View

What’s around The Ritz-Carlton Orlando, Grande Lakes, Orlando

Landmarks

  • Discovery Cove - 37 min walk
  • Aquatica - 39 min walk
  • SeaWorld® Orlando - 2.7 mi / 4.4 km
  • Orange County Convention Center - 3.7 mi / 5.9 km
  • The Wheel at ICON Park™ - 4.9 mi / 7.9 km
  • Orlando Vineland Premium Outlets - 5 mi / 8 km
  • Pointe Orlando - 5 mi / 8 km
  • Florida Mall - 5.1 mi / 8.1 km

Getting around

  • Orlando, FL (MCO-Orlando Intl.) - 15 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 45 min drive
  • Orlando Station - 21 min drive
  • Kissimmee Station - 22 min drive
  • Winter Park Station - 31 min drive

At a glance

Key facts

Hotel size

  • This hotel has 582 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

  • Car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Ecotours on site
  • Golf driving range on site
  • Golfing on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site
  • Hiking/biking trails nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 47000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Down comforter
  • Turndown service
  • Premium bedding
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Ritz-Carlton Spa has 40 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Ecotours on site
  • Golf driving range on site
  • Golfing on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site

Nearby

  • Hiking/biking trails nearby

The Ritz-Carlton Orlando, Grande Lakes, Orlando’s small print

Also known as

  • Ritz-Carlton Grande Lakes
  • Ritz Orlando
  • The Ritz Carlton Orlando Grande Lakes
  • RitzCarlton Orlando Gran s Or
  • Ritz Orlando
  • The Ritz-Carlton Orlando, Grande Lakes Resort
  • The Ritz-Carlton Orlando, Grande Lakes Orlando
  • Ritz-carlton Orlando Grande Lakes Hotel Orlando
  • The Ritz-Carlton Orlando, Grande Lakes Resort Orlando
  • Ritz-Carlton Grande Lakes Hotel
  • Ritz-Carlton Grande Lakes Hotel Orlando
  • Ritz-Carlton Orlando Grande Lakes
  • Ritz-Carlton Orlando Grande Lakes Hotel
  • Ritz-Carlton Orlando Grande Lakes Hotel Orlando
  • Ritz Orlando
  • Ritz-Carlton Orlando Grande Lakes Resort
  • Ritz-Carlton Grande Lakes Resort

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 250 per stay

  • Resort fee: USD 38.00 per accommodation, per night

Resort fee inclusions:

  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 37 per night with in/out privileges

Breakfast costs between USD 20 and USD 35 for adults, and USD 20 and USD 35 for children (approximately)

Children's club access is available for an extra charge

Pets are allowed for an extra charge of USD 250 per accommodation, per stay

Airport shuttle service is offered for an extra charge of USD 65 per vehicle (one-way)

WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.2 From 408 reviews

Good 6.0
Most workers were very friendly. Pool was beautiful. The chairs were horribly chipped up and need to be thrown away. Not Ritz quality! Pool waiter was inadequate and slow. Towels: Others were escorted to their chairs with towels and made comfortable. Our attendant threw a couple towels down at the pickup desk and started helping someone else. (why??) Bar: Some bartenders great, others poor. Ordered an old fashioned and walked it back to be remade 3 times (waiter not around, then didn't assist). They forgot fruit, then added dried fruit (why?), then wrong bourbon. Finally ordered a beer. Not even 1 "I'm sorry". Embarrassing to my guests that I also convinced to stay at the hotel. Normans: Food was wonderful. Waiter was smug which brought down the experience. Housekeeping. Pretty nice people. Didn't replenish the amenities like shampoo. Really? Room service: Called 3 times to bring more Ginger Ale. Each person had no record of the request. Arrived 1 hr. 15 min. later. $40 valet? $40 resort fee? Get real. Management should address these missteps with me.
us2 night family trip
Very Good 8.0
Hello Orlando
Ritz-Carlton staff were very helpful. Thanks to Gina on reception who arranged a lovely birthday cake for my son who was celebrating his 12th birthday between Christmas and New Year. Did all the Universal Studio, Walt Disney, Kennedy Space Centre etc, all good fun. Book your tickets prior to going to Orlando they are much cheaper, We booked our week with the Expedia representative at the hotel, who was constantly busy and never answered the phone, so be prepared. My one gripe was the bus trip to Kennedy Space Centre which was one hour away, we had to get a taxi to a restaurant 10 minutes away to be collected from there by the organisers, then on the way back it took a total of 3 hours to drop us back at the restaurant! because other people on the bus were getting dropped off at their arranged pick ups, the journey seemed to take forever and no videos or lighting was available to even be able to read ! It was such a long and boring trip back - the event managers could at least have laid on some entertainment or allowed the lights to be on in the bus so we could at least kill time by reading. That was the only disappointment on this trip and needs to be reviewed by Expedia on a better organised trip to Kennedy Space Centre - to be collected and dropped back at the hotel would be advisable!
L, gbFamily trip
Very Good 8.0
Rocky Start
Me and my son were traveling from Houston a day before the rest of my family, we landed around 10 at night and went to the hotel. Check in was great and the place looked nice, but our TV didn't work, and we called downstairs they sent a tech, and she was at our room in 4 minutes, but she said the TV would take at least another 45 minutes to reprogram and that we should call to get another room. We called downstairs and they switched us to another room on a different floor, the rep on the phone said someone would come to move our bags and take us to our rooms shortly. We waited for at least 30 minutes before we got our things and went downstairs. We explained the situation and the rep that checked us in showed empathy and gave us a $100 room credit for the stay. We then went to the new room and ordered room service. The next morning as we were going to the pool a tech came to the new room asking if the TV was working, I believe he was looking for the first room.
Mark, us1 night family trip
Exceptional 10.0
Best Hotel in Florida.
The Ritz Carlton is our go to hotel every year and it never fails to impress. The building itself is modern, clean and classy. It has every facility you expect from a world class hotel. The staff are amazingly polite and will literally bend over backwards to help you out with anything at all. The dining options range from a quick (but delicious) bite at the hotel bars to 5 star dining in Normans restaurant. My favorites being the Jerky from the Highball & Harvest and the BBQ chicken tenders from 'Bleu' pool bar. We even ordered room service one night which had great options and wasn't TOO expensive either. The pool area itself is one of my favorite places in the world. It is so calm and relaxing, the staff are attentive and the surroundings are natural and peaceful. Surely the ideal place to sit with a beer in the sun and watch the world go by. The hotel offers a help desk for buying theme park tickets which we have found very useful in the past and they also offer free shuttles to the major Orlando parks. Special shout outs to Nicholas Bowers, our shuttle driver and Kyle from Bleu who both offered exceptional service. The worst part of our stay was having to leave! We will almost definitely be back next year though.
Jonathan, gbOther trip
Poor 2.0
The room was beautiful. The staff was very accommodating. The prices, however, were so exhorbitant, I won’t come back. Even though you expect higher prices, they should not be gouged just because of the name. A glass of wine and one mixed drink was 38.00. Then the “resort” fees were 38.00 each night as well as parking 38.00. Don’t you own the parking lot??? Isn’t it enough you charge app 300.00 a night for the cheap seats??? I am not poor but I’m certainly not rich, much less so after that stay. Greed is something else.
Teresa, us2 night trip

The Ritz-Carlton Orlando, Grande Lakes, Orlando

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