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Best Western Kilima Hotel

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Indoor pool
Indoor pool
Indoor pool
Desk, blackout curtains, iron/ironing board, free WiFi

Overview of Best Western Kilima Hotel

Best Western Kilima Hotel

3.0 star property
Victorian hotel in York with indoor pool and bar/lounge

8.4/10 Very good

233 verified guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Bar
129 Holgate Road, York, England, YO24 4AZ

Room options

About this area

What's nearby

  • York City Walls - 2 min drive
  • York Racecourse - 2 min drive
  • Shambles - 10 min drive
  • York Minster - 3 min drive

Getting around

  • Leeds (LBA-Leeds Bradford) - 40 min drive
  • York Poppleton Station - 10 min drive
  • York (QQY-York Train Station) - 13 min walk
  • York Station - 14 min walk


  • Lo Spuntino - 7 min walk
  • Jorvik Spice - 8 min walk
  • Valentinos - 8 min walk
  • Delrio's - 10 min walk
  • Your Bike Shed - 11 min walk

About this property

Best Western Kilima Hotel

Located near a train station, Best Western Kilima Hotel is a great choice for a stay in York. After splashing around at the indoor pool, you can unwind with a drink at the bar/lounge. Fellow travellers say good things about the helpful staff and breakfast.


English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 3 floors


  • Check-in time from 4:00 PM until 10:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Secured uncovered on-site self-parking (GBP 10.00 per day)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 7:30 AM–10 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Golfing nearby

Working away

  • Computer station


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage


  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • An indoor pool


  • In-room accessibility (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Handrails in stairwells
  • Well-lit path to entrance


  • English
  • Polish

Room amenities

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 5.00 for children


  • Uncovered self-parking costs GBP 10.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.


<p>This property does not have lifts.</p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Best Western Kilima Hotel York
Best Western Kilima Hotel
Best Western Kilima York
Best Western Kilima
York Best Western
Best Western York
Best Western Kilima Hotel York
Best Western Kilima Hotel Hotel
Best Western Kilima Hotel Hotel York

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Best Western Kilima Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Best Western Kilima Hotel?
As of 8 February 2023, prices found for a 1-night stay for 2 adults at Best Western Kilima Hotel on 9 February 2023 start from €84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Best Western Kilima Hotel?
Yes, there's an indoor pool.
Are pets allowed at Best Western Kilima Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Kilima Hotel?
Yes. Self-parking costs GBP 10.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Best Western Kilima Hotel?
You can check in from 4:00 PM - 10:00 PM. Check-out time is 11:30 AM. Express check-in and check-out are available.
What is there to do at Best Western Kilima Hotel and nearby?
Best Western Kilima Hotel has an indoor pool.
Are there restaurants at or near Best Western Kilima Hotel?
Yes. Nearby restaurants include Lo Spuntino (7-min walk), Jorvik Spice (8-min walk) and Valentinos (8-min walk).
What's the area around Best Western Kilima Hotel like?
Best Western Kilima Hotel is a short 15-minute walk from York National Railway Museum and 19 minutes' walk from York City Walls. Travellers recommend the hotel for its walkable location.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

Dr M D, 4-night trip
Verified guest review

8/10 Very good

John, 1-night trip
Verified guest review

10/10 Exceptional

A G W, 1-night trip
Verified guest review

8/10 Very good

Good hotel
Booked for a weekend stay in York. Had no trouble parking at the back of the property, they had plenty of spaces. The staff was really lovely and welcoming showing us to our room. They have also upgraded our stay which was a nice gesture. The room was spacious but floors and bed were quite squeaky, not that it posed any issue. But the room was clean, a bit outdated but given the price, again it wasn’t an issue. The hotel also had a swimming pool and a bar but we didn’t use those facilities. They have considered a lot of things in the welcome book which was a nice addition. The hotel was 15/20 minute walk from centre which made this a good deal for money
Hanna, 1-night trip
Verified guest review

10/10 Exceptional

gemma, 2-night trip
Verified guest review

8/10 Very good

A, 1-night trip
Verified guest review

10/10 Exceptional

Lovely hotel very friendly staff and very clean had great facilities will stay again
Julie, 2-night trip
Verified guest review

10/10 Exceptional

Andrew, 2-night trip
Verified guest review

6/10 Good

Close to old town
Staff very friendly and place clean. A bit run down and tired. Location very good for old town. Our room very warm as above kitched and vent stack on outside wall, avoid room 17 and all should be well.
David, 2-night family trip
Verified guest review

8/10 Very good

Good value accommodation with a swimming pool
About 18 minutes walk from central York. Very helpful receptionist. Loved the swimming pool, having it all for myself.
Juliana, 2-night business trip
Verified guest review