All hotels in Carcassonne, France
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Mercure Carcassonne Porte de la Cite, Carcassonne

This hotel has received its official star rating from the French Tourism Development Agency, ATOUT France.
18, Rue Camille Saint-SaensCarcassonneAude11000France, ‏800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.3 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Value for money
Fairly good value for money
174See all 174 Hotels.com reviews
From 1,245 reviewsTripAdvisor Traveller Rating

Mercure Carcassonne Porte de la Cite, Carcassonne

Hotel Info: 866-539-8117

from $121
  • Standard Room, 1 Double Bed
  • Standard Room, 1 Double Bed, Garden View
  • Standard Double Room
  • Standard Room, 2 Single Beds
  • Standard Room, 1 Double Bed
  • Privilege, Superior Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Mercure Carcassonne Cite Hotel
  • Mercure Carcassonne Cite
  • Mercure Carcassonne Porte Cite Hotel
  • Mercure Porte Cite Hotel
  • Mercure Carcassonne Porte Cite
  • Mercure Porte Cite
  • Mercure Carcassonne Porte De La Cite Hotel

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.40 per person, per night

Optional extras

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Pets are allowed for an extra charge of EUR 10

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Golfing nearby
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Soundproofed rooms
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • In-room safe

Special features

Dining

La Vicomte - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Mercure Carcassonne Porte de la Cite, Carcassonne’s small print

Also known as

  • Mercure Carcassonne Cite Hotel
  • Mercure Carcassonne Cite
  • Mercure Carcassonne Porte Cite Hotel
  • Mercure Porte Cite Hotel
  • Mercure Carcassonne Porte Cite
  • Mercure Porte Cite
  • Mercure Carcassonne Porte De La Cite Hotel

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.40 per person, per night

Optional extras

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Pets are allowed for an extra charge of EUR 10

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 174 reviews

Mercure Carcassonne Porte de la Cite, Carcassonne
Excellent4.0 / 5
Incredible location outside walled city
I stayed at this hotel for one night before spending one night intra muros at a property associated with the same chain. The location was less than a 5 minute walk from the entrance to the walled city. Parking was free at the hotel and, because my second night was with a Mercure-chain sister hotel, I was able to just leave my rental car there and the other hotel came for me and my luggage and brought me back for my car. This made my arrival at the second hotel much easier. The staff at the Mercure hotel were extremely friendly and helpful.
1 night trip
Mercure Carcassonne Porte de la Cite, Carcassonne
Excellent4.0 / 5
Perfect Location
Great Breakfast and location to castle.. short walk
1 night business trip
Mercure Carcassonne Porte de la Cite, Carcassonne
Outstanding5.0 / 5
Very Good Hotel in Carcassonne
Very convenient location to the walled city. Swimming pool is a much appreciated amenity, especially on a hot day. Friendly staff that is multi-lingual. Rooms were comfortable and clean. Private, secure parking. A good choice if staying in Carcassonne.
1 night family trip
Mercure Carcassonne Porte de la Cite, Carcassonne
Excellent4.0 / 5
Wonderful location
Great location close to the medieval city. Loved the breakfast.
1 night romance trip
Mercure Carcassonne Porte de la Cite, Carcassonne
Outstanding5.0 / 5
Mixed review.
No problems with facility but could have used a better description of how to find the place on a quiet street with little helpful signage to steer us to the hotel...when there was a sign, it was obscure...sorry to carry on about this but this is a fairly common problem in France. Also, the hotel had no record of our needing two nights, they showed a reservation for one night. We were able to get another night but at a rate about 30% higher....ouch! Probably will avoid Mercure in the future.
1 night romance trip

See all reviews

Mercure Carcassonne Porte de la Cite, Carcassonne

Is the description of this hotel not correct? Tell us