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Cristal Palace Hotel, Palermo (province)

4 stars
Via Roma 477 APalermoPA90139Italy, ‏‎800-491-6126
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Excellent4.0 / 5
Location
Great location
Value for money
Best value for money
Breakfast
Tasty breakfast
Comfort
Uncomfortable
107See all 107 Hotels.com reviews
From 291 reviewsTripAdvisor Traveller Rating

Cristal Palace Hotel, Palermo (province)

Hotel Info: 866-539-8117

from $43
  • Double Room Single Use
  • Suite
  • Single Room
  • Triple Room
  • Standard Double or Twin Room
  • Quadruple Room

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time Noon-Midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

  • Discounted offsite parking

Also known as

  • Cristal Palace Hotel
  • Cristal Palace Hotel Palermo
  • Cristal Palace Palermo
  • Hotel Palace Cristal
  • Cristal Palace Hotel Palermo, Sicily
  • Palermo Cristal Palace

Policies

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs EUR 18.00 per day

Cribs/Infant beds are available for EUR 5.00 per night

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Working away
  • Conference space
  • Conference space size (feet) - 1615
  • Conference space size (meters) - 150
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1989
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Cristal Palace Hotel, Palermo (province)’s small print

Also known as

  • Cristal Palace Hotel
  • Cristal Palace Hotel Palermo
  • Cristal Palace Palermo
  • Hotel Palace Cristal
  • Cristal Palace Hotel Palermo, Sicily
  • Palermo Cristal Palace

Policies

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs EUR 18.00 per day

Cribs/Infant beds are available for EUR 5.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 107 reviews

Cristal Palace Hotel, Palermo (province)
Excellent4.0 / 5
palermo
It was very centrally located. The staff was very helpful and the breakfast buffet was great.
1 night family trip
Cristal Palace Hotel, Palermo (province)
Excellent4.0 / 5
cLOSE to all must see in Palermo
It was very pleasant
1 night trip with friends
Cristal Palace Hotel, Palermo (province)
Good3.0 / 5
not 4 star reception
Was listed as close to RR Stn. A very long walk or 20 euro taxi ride. Not offered bellboy service. 1 m sq elevator a tight fit. No answer when phoning front desk. When they finally answered they gave wrong closing time for dinner. We came 20 minutes before we were told dinner stopped, only to be told they were closed, but they stuck us away in a corner and with little charm brought us some food to eat. No menu, no choices. Did not have a printer available for their internet contact computer, so no way to print PDF boarding passes, or next hotel bookings.
2 night business trip
Cristal Palace Hotel, Palermo (province)
Excellent4.0 / 5
Great location, Internet was spotty.
The location was very convenient with a number of places to eat within a block or so. The breakfast was well done and would satisfy the heartiest of eaters. Although the hotel has lifts it does not serve -1, where breakfast is served. Never got to experience the roof-top dining as the hotel was "too full". Our biggest disappointment was the "free Wi-Fi". Almost never worked in our room and ended up going to the lobby to connect. Another frustration with it we could not get our personal email and iCloud would not work on either of our iPads or iPhones. Our work email, through Exchange servers did work. Everything worked fine once we got out of Sicly and into Rome.
5 night romance trip
Cristal Palace Hotel, Palermo (province)
Good3.0 / 5
Average hotel, not four star
This hotel was ok, not great, not bad. Most hotels in Italy do not have great air conditioning, and this one was no different. We ended up having two different rooms (they didn't have the bed configuration we asked for the first night). Both were hot; it was summer, and any other season it will probably be fine. The location was good though, pretty equidistant from everything, and they had valet for a decent rate (we were driving) which was nice. Their wifi was intermittent, which was disappointing.
2 night romance trip

See all reviews

Cristal Palace Hotel, Palermo (province)

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