Guests
All properties in Potsdam, Brandenburg Region, Germany

Mercure Hotel Potsdam City

4-star hotel with restaurant, near Museum Barberini

  • Free WiFi
From
$66

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Standard Double Room, 1 Double Bed - City View
  • Standard Double Room, 1 Double Bed - Bathroom
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 85
1 / 85Hotel Front – Evening/Night
Lange Brucke, Potsdam, 14467, BB, Germany
8.0.Very Good.
  • Nice business hotel, not a lot of charm that a boutique hotel would have.

    Dec 8, 2019

  • It was fine. Bathroom was a little strange since there was no door. But fine when by…

    Nov 9, 2019

See all 312 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 210 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • UNESCO Sustainable Property

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In Innenstadt
  • Museum Barberini - 3 min walk
  • Potsdam's Brandenburg Gate - 16 min walk
  • Sanssouci Park - 20 min walk
  • Sanssouci Palace - 27 min walk
  • New Palace - 40 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 Double Bed
  • Privilege, Double Room, 1 Double Bed
  • Junior Suite, 1 Double Bed (private bathroom with shower and tub)
  • Comfort Room, 1 Double Bed
  • Standard Double Room, Multiple Beds

What’s around

Landmarks

  • In Innenstadt
  • Museum Barberini - 3 min walk
  • Potsdam's Brandenburg Gate - 16 min walk
  • Sanssouci Park - 20 min walk
  • Sanssouci Palace - 27 min walk
  • New Palace - 40 min walk
  • University of Potsdam - 45 min walk
  • Griebnitzsee - 2.6 mi / 4.2 km
  • Babelsberg Film Park - 2.8 mi / 4.6 km
  • Strandbad Wannsee - 10.9 mi / 17.5 km

Getting around

  • Berlin (BER-Brandenburg) - 46 min drive
  • Potsdam Central Station - 8 min walk
  • Potsdam Charlottenhof Station - 22 min walk
  • Potsdam Park Sanssouci Station - 7 min drive
  • Central Station/H.-Mann-Allee Tram Stop - 7 min walk
  • Schloss Charlottenhof Tram Stop - 22 min walk
map
See on map
Lange Brucke, Potsdam, 14467, BB, Germany

At a glance

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Golfing nearby

Working away

  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

OSCAR - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

CINEBAR - Onsite bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of EUR 10 per pet, per day

ParkingPay at property

  • Self parking costs EUR 18 per day with in/out privileges

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash.

Also known as

  • Mercure Hotel Potsdam City
  • Mercure Potsdam City
  • Accor Hotel Potsdam City
  • Mercure Potsdam
  • Mercure Potsdam City Potsdam
  • Mercure Hotel Potsdam City Hotel
  • Mercure Hotel Potsdam City Potsdam
  • Mercure Hotel Potsdam City Hotel Potsdam

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Mercure Hotel Potsdam City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 18 per day.
  • Yes, pets are welcome. There's a charge of EUR 10 per pet, per day.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
  • Yes, OSCAR offers alfresco dining and international cuisine. Nearby restaurants include Pub à la Pub (4-min walk), Schmiede 9 (6-min walk), and Nordsee (6-min walk).
  • Mercure Hotel Potsdam City has a picnic area and a garden.
8.0.Very Good.
  • 6.0.Good

    Hotel services and room facilities.

    My stay at the Mercure Potsdam wan not that confortable. Room services stopped at night. No enough room to hang clothes since no cupboard is available.

    Ahmed, 7 night business trip, Oct 2, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Too lively for my taste

    I have stayed at this hotel several times over the years and this was a rather surprising experience. When I tried to pay for dinner at their restaurant (where I had eaten many times before!) by charging my room, I was denied because they told me that I should have a card given to me at check-in, which would show that I had my CC on file with them. I had already my CC on file, but I never got this card. Next day when I checked with the reception, they told me that everything was fine and I do not need this magic card to charge to my room...? The room was very noisy too, several of the neighbors were noisy and the windows are not keeping the street noise out, so I was working all afternoon to the tunes of a merry-go-round that was ~100 m away. The only reason I stay at this hotel is the location, proximity to my meeting venue, but in a future trip I will request a room not facing the main road. With some luck, the merry-go-round will not be there again either.

    Erricos C., 3 night business trip, Apr 14, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The hotel was in a very nice location. very clean. bathroom was a bit small.

    Asem, 2 night romance trip, Dec 30, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Close to the train station, close, but not too much, to the tourist attractions.

    2 night trip, Oct 12, 2018

    Verified Expedia guest review

  • 4.0.Fair

    Poor Customer Service

    We stayed two nights and throughout our stay the stopper in our sink malfunctioned. We reported it on three occasions but it was not fixed. We were offered a change of room but this was not satisfactory as the first option was suggested after midnight on the first night and we were already for bed and the second offer was made the following afternoon as we were leaving the hotel to attend a weeding. On the morning we checked out our toilet would not flush. While the food at breakfast was fine there is an issue with the layout of the serving station. There is only one station where all the food is laid out. So at busy times you can expect 30/40 people in a line. There are no trays so you are expected to carry whatever you want by hand. As all the food is laid out in this fashion you must move along the line even if you only want something e.g. fruit which is at the end of the serving station. If you forget something or wish an extra portion of something you must get back in line as it next to impossible to cut in. Also there is only one coffee station which again causes unnecessary queues.

    Norman, 2 night trip, Aug 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Was okay

    Was okay. Staff very helpful and friendly. Room was clean although no double bed for me and my partner 2 single beds. Not so comfortable. Also weird bathroom with no door on it. Room was quite small. No tea / coffee maker in room either. But we brought own kettle. Dont understand why hotels dont have this especially at this price. Other wise was ok. Location is fine around 10 mins walk from main station. 5 mins on tram to old centre.As said staff friendly and helpful. Wifi as good.. 7 out of 10 for me.

    Bernardino, 5 night trip, Jan 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location

    Right opposite train station so great location

    Stephen, 1 night business trip, Sep 11, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Enjoyable 5 night stay

    Stayed 5 nights. Staff members are very attentive and helpful. Buffet breakfast was delightful, with a wide choice of options. The building towers above the rest of the surrounding area, so the view is very nice. Conveniently close to the train station and public transport.

    Nadarajen, 5 night trip, Aug 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Recommended

    Did the job, nice and clean

    2 night business trip, Aug 20, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great view from 14 th Floor.Clean room apart from smelly shower - drain l tkink. Pretty basic room for the money

    1 night romance trip, Aug 15, 2019

    Verified Ebookers guest review

See all 312 reviews