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Mercure Wien City, Vienna

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Hollandstrasse 3ViennaVienna1020Austria, 800-491-6126
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Excellent4.0 / 5
Location
Great location
Service
Fantastic service
WiFi
WiFi system needs upgrading
279See all 279 Hotels.com reviews
From 888 reviewsTripAdvisor Traveller Rating

Mercure Wien City, Vienna

Hotel Info: 866-539-8117

from $98
  • Privilege, Standard Room, 1 Queen Bed
  • Superior Twin Room, 2 Single Beds
  • Standard Twin Room, 2 Single Beds
  • Standard Double Room, 1 Double Bed
  • Standard twin room
  • Superior Double Room (1 King and 2 Single beds)
  • Superior twin room

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Also known as

  • Mercure City
  • Mercure Hotel Vienna
  • Mercure Hotel Wien City
  • Mercure City Wien
  • Mercure Wien
  • Mercure Wien City
  • Mercure Wien City Hotel
  • Mercure Wien City Hotel Vienna
  • Mercure Wien City Vienna
  • Wien Mercure
  • Wien Mercure City

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: EUR 50 per night

Optional extras

Early check-in can be arranged for an extra charge of EUR 30

Late check-out can be arranged for an extra charge of EUR 59

Self parking costs EUR 22 per day with in/out privileges

Continental breakfast is offered for an extra charge of EUR 16 per person (approximately)

Pets are allowed for an extra charge of EUR 9 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 37 per vehicle (one way)

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Use of nearby fitness center (discount)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Windsurfing nearby
Working away
  • Business center
  • Meeting rooms 4
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built 1992
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom (not in room)
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Mercure Wien City, Vienna’s small print

Also known as

  • Mercure City
  • Mercure Hotel Vienna
  • Mercure Hotel Wien City
  • Mercure City Wien
  • Mercure Wien
  • Mercure Wien City
  • Mercure Wien City Hotel
  • Mercure Wien City Hotel Vienna
  • Mercure Wien City Vienna
  • Wien Mercure
  • Wien Mercure City

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: EUR 50 per night

Optional extras

Early check-in can be arranged for an extra charge of EUR 30

Late check-out can be arranged for an extra charge of EUR 59

Self parking costs EUR 22 per day with in/out privileges

Continental breakfast is offered for an extra charge of EUR 16 per person (approximately)

Pets are allowed for an extra charge of EUR 9 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 37 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 279 reviews

Mercure Wien City, Vienna
Outstanding5.0 / 5
Perfect stay
When we arrived very late, our room was given away and the hotel was completely booked. They sent us to another Mercure Hotel, an even nicer one and paid for our taxi. We were very pleased!
2 night romance trip
Mercure Wien City, Vienna
Outstanding5.0 / 5
Great stay
Friendly concierge and and great hotel to stay at! It is very close to city center so you can easily walk to several sights. Room is perfect as well. Would recommend this to other travelers in Vienna!
3 night trip
Mercure Wien City, Vienna
Outstanding5.0 / 5
Good place for the money. Friendly staff. Elevator was notoriously slow. May have fell asleep waiting for it.
1 night trip with friends
Mercure Wien City, Vienna
Good3.0 / 5
Adequate room, no wifi in our room
The hotel was adequate. The room was small and did not have a view and the bed was really low to the ground which was difficult for my husband, but the bed was decent and the shower was great. It did not, however, have internet as advertised. There was internet in the hotel, but it did not reach our room and the wired access was broken. The wifi never was fixed so we could use it in our room, and judging from the number of people in the lobby with their computers, it appeared that it did not reach a lot of rooms. I picked this hotel because of the wifi, over another that was a similar price and in a slightly better location, but did not have internet. We were in Vienna on our honeymoon and to spend new years. Luckily we spent most of our time our in the town. The room was adequate. Not great, not horrible, but adequate. I would have rated higher if the wifi or wired internet worked in our room.
4 night romance trip
Mercure Wien City, Vienna
Excellent4.0 / 5
Nice staff, great location
Some issues when checking in, but the staff was really nice. Be sure to request a non-smoking room if you need one. Great location for the price. Walk to city center in 5 minutes. Cafes, restaurants, grocery near by. Rooms are small, but not compared to the normal hotel in Vienna.
3 night romance trip

See all reviews

Mercure Wien City, Vienna

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