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Hilton Orlando Buena Vista Palace - Disney Springs® Area

4-star resort with 2 outdoor pools, connected to a shopping center, near Disney Springs®

From
$161

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  • Hilton Orlando Buena Vista Palace - Disney Springs® Area
  • Hilton Orlando Buena Vista Palace - Disney Springs® Area
  • Pool
  • Outdoor Pool
  • Hilton Orlando Buena Vista Palace - Disney Springs® Area
Hilton Orlando Buena Vista Palace - Disney Springs® Area. Image 1 of 81
1 / 81Hilton Orlando Buena Vista Palace - Disney Springs® Area
7.8.Good.
  • Amazing experience the hotel was very clean, excellent customer service, overall amazing…

    Jun 11, 2021

  • The resort was great and the pool area was exceptional. Our room was nice and big and…

    Jun 10, 2021

See all 1,719 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Dining options
Convenient
Safe
  • Parking available
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 1011 guestrooms
  • Housekeeping (on request)
  • 3 restaurants and 2 bars/lounges
  • 2 outdoor pools and lazy river
  • Breakfast available
  • WiFi in the lobby

Feel at home

  • Children's pool
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Disney Springs® - 22 min walk
  • Disney's Typhoon Lagoon Water Park - 24 min walk
  • Orlando Vineland Premium Outlets - 2.9 mi / 4.7 km
  • Epcot® - 4.6 mi / 7.4 km
  • Disney's Hollywood Studios® - 5.1 mi / 8.2 km
  • SeaWorld® Orlando - 6.2 mi / 10 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Presidential Suite, 1 Bedroom
  • Room, 1 King Bed, Resort View
  • Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)
  • Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)
  • Room, 1 King Bed (Disney Springs View)
  • Room, 1 King Bed (Epcot View)
  • Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)
  • Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)
  • Suite, 1 Bedroom
  • Deluxe Suite, 2 Bedrooms, Tower
  • Room, 2 Queen Beds, Resort View
  • Room, 2 Queen Beds, Resort View (Mobility & Hearing, Bathtub)
  • Room, 2 Queen Beds (Disney Springs View)
  • Room, 2 Queen Beds (Epcot View)
  • Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)
  • Suite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Tower
  • Suite, 1 Twin Bed, Tower (Parlor)
  • Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
  • Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
  • Room, 2 Queen Beds (Roll-in Shower)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Disney View)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Suite, 1 King Bed (Island)
  • Room, 2 Queen Beds, Pool View
  • Room, 2 Queen Beds, Accessible, Pool View (Mobility & Hearing)
  • Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)
  • Penthouse, 1 Bedroom, Pool View
  • Suite, 1 Bedroom, Pool View (Island)
  • Suite, 1 Bedroom (1 KING BED AND PARLOR)
  • Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)
  • Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)
  • Suite, 1 Bedroom

What’s around

Landmarks

  • Disney Springs® - 22 min walk
  • Disney's Typhoon Lagoon Water Park - 24 min walk
  • Orlando Vineland Premium Outlets - 2.9 mi / 4.7 km
  • Epcot® - 4.6 mi / 7.4 km
  • Disney's Hollywood Studios® - 5.1 mi / 8.2 km
  • SeaWorld® Orlando - 6.2 mi / 10 km
  • Disney's Blizzard Beach Water Park - 7.3 mi / 11.8 km
  • Disney's Animal Kingdom® Theme Park - 7.4 mi / 11.9 km
  • Walt Disney World® - 8.4 mi / 13.5 km

Getting around

  • Orlando International Airport (MCO) - 24 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 24 min drive
  • Orlando Station - 21 min drive
  • Winter Park Station - 28 min drive
  • Kissimmee Station - 28 min drive
map

At a glance

Hotel size

  • This hotel has 1,011 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Golfing nearby
  • Lazy river
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room

Working away

  • Business center
  • Number of meeting rooms - 8
  • Conference center

Services

  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1983
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • German
  • Japanese
  • Korean
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • In-room safe (laptop compatible)

Special features

Dining

SHADES - This poolside family restaurant specializes in American cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open select days.

CITRUS 28 - This café serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

SUNNIES - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Small print

Also known as

  • Buena Vista Hotel
  • Buena Vista Palace Lake Buena Vista
  • Buena Vista Palace Resort Lake Buena Vista
  • Hilton Orlando Palace Disney Springs Area Hotel
  • Hilton Orlando Buena Vista Palace - Disney Springs® Area Resort
  • Hilton Orlando Palace Disney Springs Area
  • Buena Vista Hotel Palace
  • Hilton Orlando Buena Vista Palace Disney Springs Area Hotel
  • Buena Vista Palace Hotel
  • Hotel Buena Vista
  • Hotel Buena Vista Palace
  • Palace Buena Vista
  • Palace Buena Vista Hotel
  • Buena Vista Palace Hotel Lake Buena Vista

Optional extras

Self parking costs USD 22 per day with in/out privileges

Breakfast costs between USD 10 and USD 30 per person (approximately)

WiFi is available in guestrooms for USD 14.95

WiFi is available in public areas for USD 14.95 (rates may vary)

Wired Internet access is available in guestrooms for USD 14.95 (rates may vary)

Wired Internet access is available in public areas for USD 14.95 (rates may vary)

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Pool access available from 7:00 AM to 10:00 PM.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: USD 35 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness center access
  • Shuttle service
  • Internet access (may be limited)
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Orlando Buena Vista Palace - Disney Springs® Area does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 22 per day.
  • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, American cuisine, and pool views. Nearby restaurants include Wolfgang Puck Express (8-min walk), Earl of Sandwich (9-min walk), and Ghirardelli Chocolate Shop and Soda Fountain (10-min walk).
  • Hilton Orlando Buena Vista Palace - Disney Springs® Area has 2 outdoor pools, 2 bars, and a fitness center, as well as an arcade and a garden.
7.8.Good.
  • 8.0.Very Good

    Its ok

    The hotel room was small and felt tight. The parking was $25 additional and it was extremely far even for handicap. The room was really hot when we walked in and the thermostat would not go lower than 68 degrees but it felt hotter than the hallway. The air would turn on for a bit and be off for a long period of time. My whole family sweat all night. It was the worst night I have ever experienced at a hotel. I should have mentioned it sooner because the front desk was very nice and sent someone to fix it and the next night was soooo much better. The room was clean and the bathroom was nice and they gave me late checkout. The pool was nice just seemed a bit small for all those rooms the hotel has. Probably wont book here again.

    Gabriela, 2 night family trip, Jun 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was wonderful, everyone was pleasant and very friendly. We enjoyed our stay and will use them again at the end of the summer.

    Judith, 3 night trip, May 31, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    nice hotel. Hard to find chairs at pool though.

    Lorraine, 1 night family trip, May 30, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Just a heads up before you book.

    Be prepared for no valet, no room service, no turn down service, no poolside service, one bellhop, long lines at check-in, long walk to parking lot ($22 a night), no chairs available at pool unless you get down there around 8:30am. Grossly understaffed, every department was in the weeds from the front desk to the cleaning staff. Didn't get a room until after 4pm. I understand hotels are having a hard time finding staff, but they're prices do not reflect it. I don't mind paying $400 a night for a suite, but I have certain expectations. The property is beautiful, but the lack of service was disappointing.

    Michael, 2 night family trip, May 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great!

    Great establishment, will definitely stay again.

    Christian, 1 night trip, May 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great family experience

    Overall it was an awesome experience. It was hard to find a pool chair because people would just put there stuff down and leave. But we did enjoy our stay, the bed were very comfortable and the food was good.

    Lydia, 3 night family trip, May 28, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    What a mess

    We stayed here on a family vacation and it was such a disappointment. The toilet was broken almost the entire time. It took four separate calls to finally get it fixed. The elevators broke while we were here. This led to large lines and general chaos. I don't understand how they can be so unprepared to have guests. I really just don't think they care.

    Robert, 2 night family trip, May 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing hotel as always!

    It was great! Staff was beyond friendly! Our room was amazing! One thing I’d like to point out is that they took extra steps like putting covers over the remotes after they’ve cleaned them and my favorite part was the sticker seal on the door to show that no one has been in it after they cleaned it! I’ve never seen a hotel do that before so I loved that. My ONLY complaint was that the room for 1 night was expensive but I was prepared for that, however I did not like the random page of added taxes and fees after we checked out. It added $60 onto our tab and we were given no explanation to each charge :( I put a picture below. Overall though, it was worth it and I’d 100% stay here again!

    Mariah, 1 night trip, May 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Overall our stay was very pleasant, however the gym is the number one thing we look for when we stay somewhere. The gym was not clean.

    James, 4 night trip, May 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean

    Clean and the pool is amazing!

    Alicia, 4 night family trip, May 18, 2021

    Verified Hotels.com guest review

See all 1,719 reviews