Hilton Orlando Buena Vista Palace - Disney Springs® Area

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2 outdoor pools, a heated pool, cabanas (surcharge), pool umbrellas
2 outdoor pools, a heated pool, cabanas (surcharge), pool umbrellas
2 outdoor pools, a heated pool, cabanas (surcharge), pool umbrellas
View from room

Overview of Hilton Orlando Buena Vista Palace - Disney Springs® Area

Hilton Orlando Buena Vista Palace - Disney Springs® Area

4.0 star property
4-star resort with 2 outdoor pools, connected to a shopping center, near Disney Springs®

7.9/10 Very Good

1,318 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Gym
  • Air conditioning
  • Refrigerator
The price is $223
Price available on 5/30/2022
Map
1900 East Buena Vista Drive, Lake Buena Vista, FL, 32830
Main amenities
  • 1011 guestrooms
  • Restaurant and 2 bars/lounges
  • 2 outdoor pools and lazy river
  • Breakfast available
  • WiFi in the lobby
  • Fitness center
  • Valet parking
  • Self parking
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Conference center
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Disney Springs® Area - 9 min walk
  • Disney Springs® - 22 min walk
  • Disney's Typhoon Lagoon Water Park - 32 min walk
  • Lake Bryan - 44 min walk
  • Disney's Lake Buena Vista Golf Course - 7 min drive
  • Grand Cypress Golf Club - 6 min drive
  • Orlando Vineland Premium Outlets - 11 min drive
  • Little Lake Bryan - 8 min drive
  • Lake Buena Vista Factory Stores - 6 min drive
  • Disney's Fantasia Gardens Miniature Golf Course - 8 min drive
  • Epcot® - 11 min drive

Getting around

  • Orlando Intl. Airport (MCO) - 24 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 30 min drive
  • Orlando Station - 21 min drive
  • Winter Park Station - 28 min drive
  • Kissimmee Station - 34 min drive

About this property

Hilton Orlando Buena Vista Palace - Disney Springs® Area

Hilton Orlando Buena Vista Palace - Disney Springs® Area puts you just a 5-minute drive from Disney Springs® Area and Disney Springs®. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at LetterPress, which serves American cuisine and is open for breakfast. 2 bars/lounges and a lazy river are other highlights at this upscale resort, and rooms offer LCD TVs and refrigerators. Fellow travelers like the family-friendly amenities and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 1011 units
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Onsite self parking (USD 22 per day; includes in/out privileges)
  • Onsite valet parking (USD 30.00 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Lazy river
  • Children's menu
  • Children's games
  • Bed rails

What to do

  • Golfing nearby

Working away

  • Business center
  • 55 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1983
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Heated pool
  • Lazy river

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Filipino
  • French
  • German
  • Hindi
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 50-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • In-room safe (laptop compatible)

Special features

Dining

LetterPress - This buffet restaurant specializes in American cuisine and serves breakfast only.
SHADES - This poolside family restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
CITRUS 28 - This café serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
SUNNIES - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 35 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Shuttle service
    • Internet access (may be limited)
    • In-room safe
    • In-room coffee
    • Housekeeping
    • Additional inclusions

Optional extras

  • WiFi is available in guestrooms for USD 0.00 per day (rates may vary)
  • WiFi is available in public areas for USD 0.00 per day (rates may vary)
  • Breakfast costs between USD 10 and USD 30 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 15.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 22 per day with in/out privileges
  • Valet parking costs USD 30.00 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Buena Vista Hotel
Buena Vista Hotel Palace
Hilton Orlando Buena Vista Palace Disney Springs Area Hotel
Buena Vista Palace Hotel
Hotel Buena Vista
Hotel Buena Vista Palace
Palace Buena Vista
Palace Buena Vista Hotel
Buena Vista Palace Hotel Lake Buena Vista
Buena Vista Palace Lake Buena Vista
Buena Vista Palace Resort Lake Buena Vista
Hilton Orlando Palace Disney Springs Area Hotel
Hilton Orlando Buena Vista Palace - Disney Springs® Area Resort
Hilton Orlando Palace Disney Springs Area

Frequently asked questions

Overall score and ratings

7.9

Very Good

8.1/10

Cleanliness

8.3/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very Good

Romantic getaway
Nice room and the view of Disney Springs was amazing. Everyone was super helpful and even came up and changed our bedding on request when I spilled water all over the bed. The lazy river was fun for what we were looking for. Just looking to spend some romantic time together. The room did not have a microwave but they have one in the lobby for guest use. If you plan on having visitors beware there is a $22 fee for them to park. The $22 a night for you is covered in you reservation. Parking does fill up pretty quickly in the overnight hours and the walk can be far to get in the lobby.
Disney Springs Night view
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Hilton Orlando Buena Vista Palace
I stayed at the Hilton Orlando Buena Vista Palace for a meeting and a few days of sun. I enjoyed most of the hotel facilities. However, bathroom fixtures need updating & I think microwaves should be in the rooms. I found the onsite dining options somewhat lacking. Overall it was a pleasant stay.
L. Ann, 7-night business trip
Verified Hotels.com guest review

2/10 Poor

Very noisy, my door las kicked more than 10 tienes during the night and the same thing during the morning. Won’t be staying here any time soon. I was expecting more after paying almost $400 for one night.
Teresa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service and amenities. Yes, the hotel is on the older side and it shows in the rooms, but it was clean and nice (except the ceiling fan in the room, it was filthy). The lobby and commom areas all felt new and updated. It was a good choice for a quick stop 2 night stop in Orlando. The location was great to walk to Disney Springs. We didn't use the park shuttles. The pool and restaurants were all great and very resort like (but of course drinks and food over priced). Just be aware you will pay a parking and resort fee in addition to the nightly rate. And breakfast and coffee is not included but they have pay options. So it wasn't a great value. The service was exceptional.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Asha, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Decent hotel let down by poor shuttle service
Overall we enjoyed our stay. We felt the communal facilities at the hotel were very good and the staff were friendly and helpful, particularly around the pool area and in the restaurant. Food was also reasonably good, with a shop that has plenty of choice in terms of food, cosmetics, toiletries etc and the kids were also well entertained by the game room. The location itself is excellent being close to Disney springs. On the less positive side, housekeeping services were quite slow and in fact missed servicing our room on one day (despite our opting in for daily servicing - being necessary for 2 adults and 2 children, including an infant). The rooms themselves were comfortable but in need of upkeep, for instance the plug sockets were not all fixed securely. Also we found the bathrooms to be quite cramped and not particularly high spec for a 4* hotel - shoddy shower curtains and a reasonably basic shower with low pressure. This was a bit unfortunate and takes down the overall quality of the rooms. Finally, I think the hotel (and series of Hilton's in Disney) could do better and procure a better shuttle service operator than Mears. While 1 or 2 drivers were friendly, several were not including one who was frequently abrupt and quite standoffish - the shuttle service was also very unreliable in terms of time-keeping and this above anything let's the brand down.
Michael, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

The new way of life service equals #no service
Stayed at the Hilton staff was ok. Food options were poor. No room service horrible. Every time I had to Uber food has to walk all the way to the front which felt like a mile. We go on vacation not to feel like we are home. I felt like I had to go shopping everyday for food. There was no pool Side food options. We checked out on Friday and finished my stay at another hotel to get the experience. I was always a Hilton fan. Not anymore bad overall experience
miguel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christie, 1-night trip
Verified Hotels.com guest review