All hotels in Lake Charles, Louisiana, United States of America
1 room, 2 adults
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Best Suites, Lake Charles

2 stars
401 Lakeshore DriveLake CharlesLA70601United States of America, 800-491-6126
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2.9 / 5
Breakfast
Tasty breakfast
Cleanliness
Could use a good cleaning
Vibe
Vibe is not too good
Wellness Area
Wellness & sports facilities could be improved
426See all 426 Hotels.com reviews
From 80 reviewsTripAdvisor Traveller Rating
  • Lake Charles, LA (LCH-Lake Charles Regional) 23-min drive; 8.4 miles/13.5 km
  • Lake Charles Station 11-min walk; 0.5 miles/0.9 km
  • Free self parking

Best Suites, Lake Charles

Hotel Info: 866-539-8117

from $61
  • Deluxe Suite, Multiple Beds
  • Suite, 1 King Bed with Sofabed
  • Suite, 1 Queen Bed, Accessible
  • Standard Room, 1 King Bed, Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Suite, 2 Double Beds, Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking, Jetted Tub
  • Executive Suite, 1 King Bed with Sofabed, Smoking
  • Executive Suite, 1 King Bed with Sofabed, Non Smoking
  • Suite, 1 Queen Bed with Sofabed, Accessible, Smoking
  • Suite, 1 Queen Bed with Sofabed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Double Beds, Smoking

At a glance

Key facts

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • America's Best Suites
  • Best Suites Motel Lake Charles
  • America's Best Suites Inn Lake Charles
  • America's Best Suites Lake Charles
  • Best Suites Lake Charles

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 99.0 percent city/local tax will be charged

Optional extras

Pets are allowed for an extra charge of USD 15 per pet, per night

In the hotel

Food and drink
  • Free continental breakfast daily
Things to do
  • Indoor pool
Services
  • 24-hour front desk
  • Laundry facilities

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Best Suites, Lake Charles’s small print

Also known as

  • America's Best Suites
  • Best Suites Motel Lake Charles
  • America's Best Suites Inn Lake Charles
  • America's Best Suites Lake Charles
  • Best Suites Lake Charles

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 99.0 percent city/local tax will be charged

Optional extras

Pets are allowed for an extra charge of USD 15 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 426 reviews

Best Suites, Lake Charles
Poor1.0 / 5
NEVER STAY HERE
receptionist was the ONLY good thing about this hotel. the first room had no water and the a/c was off - it was easily 90 degrees inside as it was 96 outside that day. the receptionist made every effort to make the stay pleasurable by moving us to a new room - with running water. this room was OK until the housekeeper woke us the 1st morning by knocking and being told "no, thank you" 4X's before she left us alone - all of this despite the DO NOT DISTURB sign hanging on the door. the next day we returned from an outing and someone had been in the room as things in the room had been moved around - again - despite the DO NOT DISTURB sign on the door. this is NOT A CHOICE HOTEL by any stretch of the imagination.
2 night romance trip
Best Suites, Lake Charles
Outstanding5.0 / 5
The hotel was great for our weekend stay.
3 night family trip
Best Suites, Lake Charles
Excellent4.0 / 5
Great Room Space
We just needed a weekend get away. The property was being worked on, but it's was quiet & perfect for us
1 night romance trip
Best Suites, Lake Charles
Poor1.0 / 5
Run Forrest Run!
The Hotel is/was under complete renovations & in desperate need of renovations. Very old smoking Hotel & elevator would sometimes work & our room looked like it wasn't even cleaned & mysterious stains all over the Hotel & workout room(an old stationary bike & old Marcy all-in-one gym from 80's) was full of office supplies & "closed indefinitely due to remodeling" along with the small pool area (actually I think that was sometimes open for a few hours) one of the guests had the strong odor of weed reeked whole upstairs hallway & apparently someone else noticed too, as upon checking-out there was 5 sheriff squad cars out front & looked like they were talking to same guest & would not recommend this Hotel to anyone unless you like the idea of bedbugs possibly going home with you & seedy environment where you don't need to feel safe from being trapped in an old elevator that 'sometimes' works, or security doors being left open as they can't be secured, or feeling as though you are in a state-run correctional facility, or old truckstop inn from the 60's/70's, that hasn't been updated or cleaned. The staff was generally nice & offered a few tips on best local places to eat & I think they felt embarrassed by the state of the Hotel. Once Remodeling/Repairs/etc. done may be a different story, but for now this story is more nightmare than fairytale.
1 night romance trip
Best Suites, Lake Charles
Poor1.0 / 5
Worst
Worst ever, i understand when renovations need to be made, but they should have closed the hotel until renovations were complete. A big safety issue, had lamps with extension cords in the halls the smell of dust and paint throughout the building was terrible. The house keeper and front desk clerk were nice, but the old lady working in the breakfast area was very rude. The breakfast used to be good with a good variety, but now its very limited, It appears to be under new management, i stayed at this hotel several times don't think i will stay anymore
2 night family trip

See all reviews

Best Suites, Lake Charles

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