Berjaya Penang Hotel

Photo gallery for Berjaya Penang Hotel

Minibar, in-room safe, desk, laptop workspace
Junior Suite | Minibar, in-room safe, desk, laptop workspace
Junior Suite Malaysian Only | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Berjaya Penang Hotel

Berjaya Penang Hotel

4-star property
4-star George Town hotel with 1 outdoor pools, connected to a shopping center

6.8/10 Good

331 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $36
Price available on 10/25/2022
1-Stop Midlands Park, Burmah Road, Georgetown, George Town, Penang, 10350
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Business center
  • Limo/town car service
  • 24-hour front desk
  • Car rentals on site
  • Computer station
  • Front desk safe
For families
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Downtown George Town
  • Gurney Drive - 4 min drive
  • KOMTAR - 12 min drive
  • Penang Hill - 21 min drive
  • Ferringgi Beach - 29 min drive
  • Queensbay Mall - 23 min drive
  • ESCAPE Adventureplay - 37 min drive

Getting around

  • Penang Intl. Airport (PEN) - 34 min drive
  • Penang Sentral - 36 min drive

About this property

Berjaya Penang Hotel

4-star hotel in the heart of Downtown George Town
Consider a stay at Berjaya Penang Hotel and take advantage of a grocery/convenience store, shopping on site, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), limo/town car service, and multilingual staff
  • Smoke-free premises, a banquet hall, and a front desk safe
  • Guest reviews say great things about the proximity to shopping
Room features
All guestrooms at Berjaya Penang Hotel boast comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guests reviews give good marks for the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and bidets
  • Refrigerators, coffee/tea makers, and daily housekeeping


English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 316 rooms
  • Arranged over 21 floors


  • Check-in time starts at 3 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool


  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking


  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: MYR 50 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 20 for adults and MYR 20 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, debit cards and cash.

The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

Also known as

Georgetown City
Berjaya Penang Hotel formerly known as Hotel
Hotel Georgetown City
Georgetown City Hotel Penang
Georgetown City Penang
Berjaya Hotel Georgetown
Georgetown City Hotel Penang/George Town
Berjaya Penang Hotel Hotel
Berjaya Penang Hotel George Town
Berjaya Penang Hotel Hotel George Town
Berjaya Penang Hotel formerly known as Georgetown City Hotel

Frequently asked questions

Does Berjaya Penang Hotel offer free cancellation for a full refund?
Yes, Berjaya Penang Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Berjaya Penang Hotel?
As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Berjaya Penang Hotel on Oct 25, 2022 start from $36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Berjaya Penang Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Berjaya Penang Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Berjaya Penang Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Berjaya Penang Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Berjaya Penang Hotel?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at Berjaya Penang Hotel and nearby?
Berjaya Penang Hotel has an outdoor pool and a fitness center.
Are there restaurants at or near Berjaya Penang Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include New Cathay Cafe (5-min walk), Bella Italia (5-min walk), and Bee Hooi Kopitiam (6-min walk).
What's the area around Berjaya Penang Hotel like?
Berjaya Penang Hotel is in Downtown George Town, a short 7-minute walk from Gurney Plaza and 12 minutes' walk from Gurney Drive.

Overall score and ratings






Staff & service




Property conditions & facilities



4/10 Fair

Room cleaning service did not change my bedsheets and pillow cases for each of the 4 nights I stayed there. The cleaners came to clean in the unusual hours in noons while I was having my nap. The furnishings like wardrobe, cabinets and bathroom facilities are old and drab looking.
Lihcheran, 4-night trip
Verified Expedia guest review

4/10 Fair

Lousy property. They could not find my reservation when we checked in at 9pm exhausted from our journey. After 30 mins wait, they gave us room keys and later found that only one elevator works. It takes a minimum of another 30 mins to be able to board the elevator. Same with coming down. Rooms are in need of desperate renovation. Bathroom fittings Rusty and dirty. Never again to this Place !!!
Rajesh, 1-night business trip
Verified Expedia guest review

8/10 Very Good

Sunthar, 1-night trip
Verified guest review

8/10 Very Good

Suzanah, 2-night business trip
Verified guest review

6/10 Good

Check in took long - the process is slow since too many papers. Lift will cause bottleneck during peak hour. At the time of visit only 2/3 working.
Mohd, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

A bit scary sound
1-night trip
Verified guest review

8/10 Very Good

Leong Sze, 1-night business trip
Verified guest review

4/10 Fair

1-night trip
Verified Expedia guest review

8/10 Very Good

Anantharaja, 1-night trip with friends
Verified guest review