Victoria Inn Hotel and Convention Centre

Photo gallery for Victoria Inn Hotel and Convention Centre

Primary image
Indoor pool
Indoor pool
Indoor spa tub
Standard Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, desk

Overview of Victoria Inn Hotel and Convention Centre

Victoria Inn Hotel and Convention Centre

3-star property
Family-friendly hotel in Thunder Bay with free water park and indoor pool

7.4/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
Map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free water park
  • Fitness center
  • Children's pool
  • Spa tub
  • Waterslide
  • Room service
  • Conference center
  • Business center
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom

Choose dates to view prices

About this area

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

About this property

Victoria Inn Hotel and Convention Centre

3-star family-friendly hotel near the airport
At Victoria Inn Hotel and Convention Centre, you can look forward to free water park access, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the hot tub. The onsite family restaurant, Chicago Joes, features pool views. Free in-room WiFi is available to all guests, along with a gym and a business center.
Other perks include:
  • An indoor pool and a children's pool, with a waterslide
  • Free self parking and extended parking
  • Free newspapers, a 24-hour front desk, and smoke-free premises
  • Express check-out, an elevator, and a front desk safe
  • Guest reviews give good marks for the dining options, pool, and helpful staff
Room features
All guestrooms at Victoria Inn Hotel and Convention Centre feature thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch flat-screen TVs with premium channels and DVD players
  • Mini fridges, microwaves, and free infant beds

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 181 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Free water park access
  • Children's pool
  • Children's menu

What to do

  • Skiing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (15000 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1970
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Free water park
  • Spa tub
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Languages

  • English
  • French

Room amenities

Be entertained

  • DVD player
  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Chicago Joes - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: CAD 250.00 per accommodation, per stay

Optional extras

  • Late check-out can be arranged for an extra charge of CAD 35.00 (subject to availability)

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue

Children & extra beds

  • Rollaway beds are available for CAD 10.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per accommodation (may vary based on length of stay)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Victoria Convention Thunder
Victoria Inn Hotel and Convention Centre Hotel
Victoria Inn Hotel and Convention Centre Thunder Bay
Victoria Inn Hotel and Convention Centre Hotel Thunder Bay

Frequently asked questions

Does Victoria Inn Hotel and Convention Centre offer free cancellation for a full refund?
Yes, Victoria Inn Hotel and Convention Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Victoria Inn Hotel and Convention Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Victoria Inn Hotel and Convention Centre?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Victoria Inn Hotel and Convention Centre?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Victoria Inn Hotel and Convention Centre?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Victoria Inn Hotel and Convention Centre?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge of CAD 35.00 (subject to availability). Express check-out is available.
Is there an onsite casino at Victoria Inn Hotel and Convention Centre?
No, this hotel doesn't have a casino, but Thunder Bay Community Bingo (9-min drive) and OLG Casino Thunder Bay (13-min drive) are both nearby.
What is there to do at Victoria Inn Hotel and Convention Centre and nearby?
Have fun with nearby winter activities like skiing. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Victoria Inn Hotel and Convention Centre also has a waterslide and a fitness center.
Are there restaurants at or near Victoria Inn Hotel and Convention Centre?
Yes, Chicago Joes offers pool views. Nearby restaurants include Tokyo House (9-min walk), Cronos Cafe (2.3 mi), and The Blue Door Bistro (2.3 mi).

Overall score and ratings

7.4

Good

7.9/10

Cleanliness

8.0/10

Staff & service

7.5/10

Amenities

7.2/10

Property conditions & facilities

7.1/10

Eco-friendliness

10/10 Exceptional

Nick, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Travelling Through
Great hotel; quick check in, clean room, comfortable beds and abundance of parking available for guests. Would stay at this hotel again!
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good location
John, 6-night trip with friends
Verified Expedia guest review

8/10 Very Good

Well rested
Thus was my firat time staying at the Victoria Inn,,I was greeted with a smile and check in was very fast. Answered all my questions and concerns. Will be stay there again.
Linda, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bad service
Booked for family stay cation for Christmas holiday. Mainly because of the slide and pool area. Check in was not good. Was given a room which was already occupied (very embarrassing) then was given another room which was an extremely long walk for someone which mobility issues. Due to covid, pool times had to be pre-booked which were 45 min time slots, so not very long. We booked at check-in but when we went down we could not access the pool area as all doors were locked. We Had to go all the way to front desk in our swimsuits which then we were asked to show ID and vaxx passes which we did not have on us, as we dont carry personal belongings down when we go swimming. This should have been specified and asked when booking pool time,for quicker easier access. We had to rebook for a later time due to the amount of time it took going back and forth. Kids were crying. Terrible customer service when I explained to them how much easier it would be if they did these things in advance and their response was in an angry tone 'it's just how it is'. When got to pool area hot tub was cold and i was informed it 'needed a part' big disappointment. I had also called 2 days prior to trip to ensure pool area was open and was not informed about the hot tub. That likely would have changed my mind. The Kids did love the slide. room was very nice, modern and comfortable that was the only good part.
Stephen, 1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Property was in a nice location, large parking lot, easy building access, friendly staff, pool area was great and rooms were clean.
John, 2-night family trip
Verified Expedia guest review

4/10 Fair

Well worn down hotel .
This is a run down old hotel, the room are tries and the linens need a refresh. The conditiin of this hotels in just sad overall, I used their airpořt shuttle, this van should be off the road it is not safe. They cheap out with an antenna system for the tv is the room, so if your hoping to keep up with any shows your following well good luck. Hope you have steaming at home.
Birnie, 1-night business trip
Verified Hotels.com guest review

6/10 Good

William, 3-night business trip
Verified Hotels.com guest review

6/10 Good

The room heater fan clicked all night,
Darren, 1-night trip
Verified Expedia guest review