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Clarion Hotel & Aqua Lagoon Waterpark, West Springfield

3 stars
1080 Riverdale StWest SpringfieldMA01089United States of America, 800-491-6126
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Good3.3 / 5
Breakfast
Tasty breakfast
Location
Great location
Amenities
Amenities are not the best
Food
Food could be better
175See all 175 Hotels.com reviews
From 68 reviewsTripAdvisor Traveller Rating
  • Hartford, CT (BDL-Bradley Intl.) 25-min drive; 23.9 miles/38.5 km
  • Hartford, CT (HFD-Hartford - Brainard) 35-min drive; 32.5 miles/52.3 km
  • Boston, MA (BOS-Logan Intl.) 92-min drive; 95.2 miles/153.3 km
  • Springfield Station 7-min drive; 3.5 miles/5.7 km
  • Free self parking
  • RV, bus, and truck parking

Clarion Hotel & Aqua Lagoon Waterpark, West Springfield

Hotel Info: 866-539-8117

from $109
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • SGR
  • Standard Room
  • Suite, 1 Double Bed, Non Smoking
  • Standard Double Room, 2 Double Beds, Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 King Bed, Smoking
  • Standard Room
  • Suite, 1 Double Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Double Room, 2 Double Beds, Non Smoking
  • Standard Double Room, 2 Double Beds, Smoking
  • Double Room, 2 Double Beds, Accessible, Non Smoking
  • Standard Double Room, 2 Double Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 262 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Clarion Hotel West Springfield
  • Clarion West Springfield
  • Clarion Hotel Aqua Lagoon Waterpark West Springfield
  • Clarion Hotel Aqua Lagoon Waterpark
  • Clarion Aqua Lagoon Waterpark West Springfield
  • Clarion Aqua Lagoon Waterpark

Policies

This property's water park is open 4-8 PM Fridays, and noon-8 PM Saturdays and Sundays. This schedule is subject to change and it is recommended that guests contact the property in advance for specific opening hours and days. Guests can contact the property using the information on the reservation confirmation received after booking.

Mandatory fees

Deposit: USD 100 per stay

Optional extras

Rollaway beds are available for USD 20 per day

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Waterslide
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Water park access (surcharge)
  • Arcade/game room
Working away
  • Business center
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Year Built 1974
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)

Clarion Hotel & Aqua Lagoon Waterpark, West Springfield’s small print

Also known as

  • Clarion Hotel West Springfield
  • Clarion West Springfield
  • Clarion Hotel Aqua Lagoon Waterpark West Springfield
  • Clarion Hotel Aqua Lagoon Waterpark
  • Clarion Aqua Lagoon Waterpark West Springfield
  • Clarion Aqua Lagoon Waterpark

Policies

This property's water park is open 4-8 PM Fridays, and noon-8 PM Saturdays and Sundays. This schedule is subject to change and it is recommended that guests contact the property in advance for specific opening hours and days. Guests can contact the property using the information on the reservation confirmation received after booking.

Mandatory fees

Deposit: USD 100 per stay

Optional extras

Rollaway beds are available for USD 20 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 175 reviews

Clarion Hotel & Aqua Lagoon Waterpark, West Springfield
Excellent4.0 / 5
Clean and reasonable
Perfect location
1 night romance trip
Clarion Hotel & Aqua Lagoon Waterpark, West Springfield
Excellent4.0 / 5
Pool/hot tub
Pool should be free or discounted for guests of the hotel and open every day. 15 dollars to take a swim is ridiculous. And no hot tub.
1 night romance trip
Clarion Hotel & Aqua Lagoon Waterpark, West Springfield
Fair2.0 / 5
Do not stay here...
Upon check in The front check in person was not friendly at all. We had to go all the way around the back of building to get into our room where it was dark and scary. Thank God I was with my husband. Would not have wanted to be there alone. Then the door into the building would not unlock while we were holding all our luggage. It said to swipe card in lock. There was no where to swipe card you had to just scan it. Then when finally getting in by going around to other door that worked the hall way smelt so musty and windows were filthy. The room itself was not bad. A/c a little to cold and couldn't turn down. Can't believe they have a big indoor pool but is only open on weekends and then you have to pay a surcharge to use it even while being a guest of hotel. Never heard of such a thing. We were so looking forward to taking a dip in pool after a long day. That was one of the major reasons we booked this hotel. Said nothing on site when I booked about pool not being open, etc. Breakfast was ok. Didn't know there was a waffle station across the other side of dining room until we were leaving. Should have sign up at main buffet stating this. Eggs were horrible. Thank God we were only staying there to sleep for like 12 hours. Would not go back.
1 night romance trip
Clarion Hotel & Aqua Lagoon Waterpark, West Springfield
Excellent4.0 / 5
Very nice hotel, bed was fabulous, plenty of stores for anything you may need.
1 night romance trip
Clarion Hotel & Aqua Lagoon Waterpark, West Springfield
Excellent4.0 / 5
Quiet and relaxing.
Great stay .Have been coming to your motel for several years,
2 night family trip

See all reviews

Clarion Hotel & Aqua Lagoon Waterpark, West Springfield

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