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Mercure Hotel & Residenz Frankfurt Messe, Frankfurt

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Voltastr. 29FrankfurtHE60486Germany, 800-491-6126
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Good3.7 / 5
Cleanliness
Clean
Service
Fantastic service
Room
Room is all right
WiFi
WiFi system needs upgrading
141See all 141 Hotels.com reviews
From 581 reviewsTripAdvisor Traveller Rating

Mercure Hotel & Residenz Frankfurt Messe, Frankfurt

Hotel Info: 866-539-8117

from $61
  • Standard Room, 1 Double Bed
  • Standard Room, 2 Single Beds
  • Superior Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 424 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Also known as

  • Mercure Hotel & Residenz Frankfurt Messe
  • Mercure Hotel & Residenz Messe
  • Mercure Hotel Frankfurt Messe
  • Mercure Residenz Frankfurt Messe
  • Mercure Residenz Messe
  • Mercure Hotel And Residenz Frankfurt Messe
  • Mercure Hotel Residenz Frankfurt Messe
  • Mercure Hotel Residenz Messe

Policies

Only registered guests are allowed in the guestrooms.

Optional extras

Early check-in can be arranged for an extra charge of EUR 30

Late check-out can be arranged for an extra charge of EUR 30

Self parking costs EUR 25 per day with in/out privileges

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 10 per pet, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Spa tub
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 6
  • Conference space size (feet) - 1453
  • Conference space size (meters) - 135
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Year Built 1987
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • 26-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Twenty9 - This restaurant serves lunch and dinner.

Mercure Hotel & Residenz Frankfurt Messe, Frankfurt’s small print

Also known as

  • Mercure Hotel & Residenz Frankfurt Messe
  • Mercure Hotel & Residenz Messe
  • Mercure Hotel Frankfurt Messe
  • Mercure Residenz Frankfurt Messe
  • Mercure Residenz Messe
  • Mercure Hotel And Residenz Frankfurt Messe
  • Mercure Hotel Residenz Frankfurt Messe
  • Mercure Hotel Residenz Messe

Policies

Only registered guests are allowed in the guestrooms.

Optional extras

Early check-in can be arranged for an extra charge of EUR 30

Late check-out can be arranged for an extra charge of EUR 30

Self parking costs EUR 25 per day with in/out privileges

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 10 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 141 reviews

Mercure Hotel & Residenz Frankfurt Messe, Frankfurt
Excellent4.0 / 5
OK for Business
We were there for a large tradeshow. It is very convenient to the Messe by tram (about 5 minutes). The facilities are aged, internet speed is OK, business center is not up to par. No ironing board in the room.
3 night business trip
Mercure Hotel & Residenz Frankfurt Messe, Frankfurt
Outstanding5.0 / 5
Mercure Hotel & Residenz Frankfurt Messe
This hotel was excellent. I was staying there for 10 nights. Arrived 3 hours before the check-in time and was able to use the room 30 minutes later. Much thanks for the speedy accommodation. The room was clean and had a balcony. Bathroom was absolutely spotless. English speaking staff was very helpful with directions and tickets assistance. The lobby restaurant has a very good choice of breakfast, lunch and dinner. I think some of the finer restaurants in NY have something to learn from the chef. :) Location was great too. Small supermarket near by and the tram stop is on the same block. Less then 10 minutes to the central train station. Will definitely stay there again.
10 night business trip
Mercure Hotel & Residenz Frankfurt Messe, Frankfurt
Good3.0 / 5
TRAM STOP ON SAME BLOCK" GOOD TRANSPORTATION
THIRD TIME WE STAYED AT THIS HOTEL. LOCATION IS GREAT. THE DINING ROOM AT BREAKFAST TIME WAS VERY CROWDED ON TWO MORNINGS. PERSONNELL COULD NOT KEEP UP WITH CLEARING TABLES FOR LATER GUESTS.
4 night trip
Mercure Hotel & Residenz Frankfurt Messe, Frankfurt
Outstanding5.0 / 5
Great Hotel, Close to Messe and Public Transit
Great Mercure that seems to be recently renovated. Room was extremely clean and comfortable. Bathroom was so clean it looked brand new. Mini-bar in the room with some room left for your own drinks. Tram 17 is very close in front, Westbahnhof is a 3 minute walk. Rooms are larger than average and bed was soft. Only complaint is there is no power outlet on either side of the bed for charging a phone. This is a failure in design, especially since there is electricity there for the lights and switches. Absolutely will stay again.
1 night trip with friends
Mercure Hotel & Residenz Frankfurt Messe, Frankfurt
Outstanding5.0 / 5
Great Messe Location
Right on the 17 tram transit line. Great location to the Messe. Less than a 10 minute walk. Really nice breakfast & bar. Walking distance to some cool neighborhoods and restaurants or just hop on a tram.
4 night business trip

See all reviews

Mercure Hotel & Residenz Frankfurt Messe, Frankfurt

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