I upgraded my room to a larger room , up on entering my room I was missing my bed sheets and blankets. I was told I had to wait until 10:30,pm to get my sh yes and blankets . I had to wake up at 3 am to go to work, therefore this was a huge inconvenience to me because I can not sleep on a bed that was missing my sheets and beds.
Got a call from the front desk at 11 pm , trekking me I can come pick up my sheets and blankets.
In addition when I selected this hotel and it says free breakfast. I have been staying at this hotel since April 28,2023 up to May 5th and not one time any type of breakfast has been servers or offered ,was told breakfast is available from 6:30 am to 9 am. I showed up at 7 am each day , no breakfast.
When I checked in was not told the procedure to get house keeping, trash disposal, 2 of the guest services staff was always rude to me when I ask a specific questions.
Need to purchase something from the lobby vending machine , needs change for a 10 dollar bill,.went to the front desk , was told they do not carry cash, , my suggestion you should put a change machine next to the vending machines. Then ppl can get change for the vending machine and the laundry machines.
I selected this particular location because it said fitness on site.
I don’t consider having 4 fitness bikes a fitness facility.
I’m very, very,,disappointed in this extended stay. It’s hard for me to find very little positives to say, so much negative to say.
Sum it up , regret