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Novotel Andorra

Photo gallery for Novotel Andorra

Exterior
Indoor pool, open 5:00 PM to 9:00 PM, sun loungers
Superior Double Room, Multiple Beds | View from room
Breakfast served
Superior Double Room, Multiple Beds | Bathroom | Deep soaking tub, free toiletries, hair dryer, towels

Overview of Novotel Andorra

Novotel Andorra

4.0 star property
4-star hotel with spa, near Pyrenees Andorra Shopping Centre
8.2 out of 10 Very Good
8.2/10 Very Good

606 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
The price is $88
Price available on 6/12/2023
Map
Carrer Prat de la Creu, 14, Andorra la Vella, AD500
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Health club
  • Sauna
  • Self parking
  • Coffee shop/cafe
  • Business center
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Heart of Andorra la Vella
  • Pyrenees Andorra Shopping Centre - 1 min drive
  • Caldea Spa - 1 min drive

Getting around

  • La Seu d'Urgell (LEU) - 44 min drive
  • Barcelona El Prat Airport (BCN) - 150 min drive
  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Burton's Station - 43 min drive
  • Porté-Puymorens Station - 43 min drive

Restaurants

  • Veggi's World - 5 min walk
  • Principat D'Andorra - 5 min walk
  • L'Orri - 3 min walk
  • Cafeteria La Terrassa Pyrenees - 5 min walk
  • Lizarran Andorra - 3 min walk
Map

About this property

Novotel Andorra

When visiting Andorra la Vella, Novotel Andorra is a great choice to consider. Guests can indulge in spa services at the spa, and La Brasserie serves breakfast. Other highlights at this upscale hotel include an indoor pool, a bar/lounge, and a health club. Fellow travelers love the breakfast and location.

Languages

Catalan, English, French, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up; COVID-19 vaccination requirement applies to all guests aged 16 and up; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 16 and up; COVID-19 vaccination requirement applies to all guests aged 16 and up; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Covered onsite self parking (EUR 26 per night)
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Free use of nearby fitness center
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (4326 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a steam room. The spa is open daily.

Dining

La Brasserie - This café serves breakfast only.
EL GRILL - This restaurant serves breakfast, lunch, and dinner.
EL JARDI - This restaurant serves breakfast and dinner.
Bar-Cafeteria - This café serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15–16 for adults, and EUR 11–12 for children

Renovations and closures

The following facilities or services will be unavailable from May 8 2023 to May 12 2023 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 17 per pet, per day

Parking

  • Covered self parking costs EUR 26 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 5:00 PM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 16 and up. COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Guests have access to a spa and additional amenities at a nearby hotel.

Also known as

Andorra Novotel
Novotel Andorra
Novotel Hotel Andorra
Novotel Andorra Hotel Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra la Vella
Novotel Andorra Hotel Andorra la Vella

Frequently asked questions

Does Novotel Andorra offer free cancellation for a full refund?
Yes, Novotel Andorra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Andorra?
As of May 28, 2023, prices found for a 1-night stay for 2 adults at Novotel Andorra on Jun 12, 2023 start from $88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Andorra?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Novotel Andorra?
Yes, there's an indoor pool. Guests have pool access from 5:00 PM to 9:00 PM. The pool will be unavailable from May 8 2023 to May 12 2023 (dates subject to change).
Are pets allowed at Novotel Andorra?
Yes, pets are welcome. There's a charge of EUR 17 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Novotel Andorra?
Yes. Self parking costs EUR 26 per night.
What are the check-in and check-out times at Novotel Andorra?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Novotel Andorra and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Andorra also has a sauna and a health club.
Are there restaurants at or near Novotel Andorra?
Yes, there's an onsite restaurant, La Brasserie.
Does Novotel Andorra have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Novotel Andorra like?
Novotel Andorra is in the heart of Andorra la Vella, a short 4-minute walk from Andorra Massage and 5 minutes' walk from Pyrenees Andorra Shopping Centre. Travelers say the area is very walkable, and great for skiing.

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.3/10

Staff & service

8.2/10

Amenities

8.1/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Exceptional

👌
Marouane, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean, friendly and helpful
The hotel os perfectly centred between the old and new part of town. A nice pool and gym just next door shared with 3 other hotels that belong to the same hotel group. The room was great, enough apace for myself and 2 daughters. It is on the older side with beige tiling but well maintained. The bath in which you need to shower too, didn't drain well and the hairdryer had seen better days. The service and cleanliness however were superb. Buffet style breakfast, lunch and dinner were okay. Much, much appreciated the help and option for celiacs with Gf bread organized each day! All other allergents clearly noted by each food. The coffee from the machine was not great but understandable as waiters were always busy cleaning up and running round. All in all a great, lovely and well-run hotel with helpful and friendly staff
Maria T.S., 2-night family trip
Verified Hotels.com guest review

6/10 Good

Spa not open
We booked this hotel because of the pool and spa, but it was closed. Hotel staff nice, but rooms need some level up to do.
Carl, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Allison, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The location is very good; the "Buffet Cafe" is very nice and convenient for breakfast - though good and convenient for dinner, there are plenty of places nearby that offer good food at competitive prices. If WiFi connectivity is "important", this is not the hotel for you; in-room connectivity (we were on the 6th floor) is poor and lacks the power to do much, once connected. The staff is pleasant and helpful.
Phil, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great for families.
Greay family experience. Spa and pool as located inside Mercur hotel but that wasn't a problem. Is just steps away. Parking on site, for about the same price as city parking.
George, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great location, friendly hotel staff. Nice and clean. Wifi not consistent, cuts out frequently.
Shabtay, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location is very convenient and very friendly staff.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location and hotel for Andorra
Overall very good experience as no issue is indicative of a well oiled machine. Good location, the hard materials; bed, room, restroom, amenities were all very good. Check in took a bit longer than expected but nothing too outrageous. Only thing is power somehow fried my Converter that’s been with me for a long time. No idea what caused it but might want to check voltage on your electronic set up to make sure same doesn’t happen to you. Check out was fine, except took longer than expected because was again waiting for lengthy check in to complete. Other than these very minor things, it was very pleasant.
Scott, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

I really enjoyed this hotel in the heart on Andorra. The rooms were nice and we had a great view of the river in the city center. The breakfast was extensive and a great start to the morning. I would stay here again.
David, 1-night family trip
Verified Expedia guest review