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1 room, 2 adults
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Best Western Plus Hotel Genova, Turin

4 stars4 stars
Via Paolo Sacchi 14/BTurinTO10128Italy, 866-925-8648
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Excellent4.3 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
175See all 175 Hotels.com reviews
From 1,188 reviewsTripAdvisor Traveller Rating

Best Western Plus Hotel Genova, Turin

Hotel Info: 866-925-8648

from $69
  • Classic Room, 1 Single Bed
  • Deluxe Double Room Single Use
  • Classic Triple Room
  • Classic Room, 1 Double Bed
  • Deluxe Triple Room
  • Classic Room, 1 Queen Bed
  • Standard Single Room, 1 Twin Bed
  • Classic Room, 2 Single Beds
  • Standard Double or Twin Room
  • Deluxe Room, 1 Queen Bed
  • Classic Triple Room, Multiple Beds
  • Deluxe Room, Multiple Beds
  • Junior Suite, 1 Queen Bed
  • Classic Triple Room, Multiple Beds
  • Junior Suite, 1 Queen Bed
  • Deluxe Double Room, 1 Double or 2 Twin Beds
  • Standard Room, 1 Queen Bed
  • Deluxe Room, 1 Queen Bed
  • Junior Suite, 1 Queen Bed
  • Double Room
  • Deluxe Room, Multiple Beds
  • Classic Double Room Single Use
  • Deluxe Room, 2 Single Beds
  • Deluxe Room, 1 Queen Bed
  • Classic Room, 1 Double Bed
  • Business Room, 1 Queen Bed
  • Classic Triple Room, Multiple Beds
  • Classic Room, 1 Single Bed
  • Classic Room, 1 Double Bed
  • Classic Room, 2 Single Beds
  • Classic Room, 1 Queen Bed
  • Classic Room, 1 Single Bed
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, Multiple Beds
  • Classic Room, 1 Queen Bed
  • Classic Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

In the hotel

Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Hiking/biking trails on site
  • Bicycle rentals nearby
  • Health club
  • Spa tub
Working away
  • Number of meeting rooms - 3
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1880
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Hquattordici has massage/treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open select days.

Recent reviews

Excellent 4.3 /5 from 175 reviews

Best Western Plus Hotel Genova, Turin
Poor1.0 / 5
Poor quality of service
Nobody can imagine how much I regret my time at that hotel. The only good thing over there was the convenient location. It was just crossing the street from the train station. The first issue was that our passports were retained for many hours. According with the clerk, he couldn't make copies that night (?), so we must wait until next morning. The second issue was that Mr. Renato (who was on charge on December 28), tried to put us out from that hotel, that day. According to him, I changed my reservation to leave the hotel on December 28. And any way, there were not an available room for us after that day. I tried to explain to him that something was wrong with this information, but he shut me up telling that I was lying. I showed my print out to him but he decided ignore it because "it is just a paper, and it does not mean anything to me". After more than 20 minutes waiting for him because he was 'really busy', he said I must check my reservation on the computer. I was SURE that I didn't change my reservation. He turned on a computer on the lobby where I could proved to him he was wrong. I told him he owes me an apology. Just he tried to do it, but not too hard. He yelled me many times in front of more customers. He was rude, and unprofessional. Next day, during out check out, he say "I'm sorry for yesterday. Let me get you a souvenir as an apology". It was an USB memory. Nothing will give pay me back the peace of mind that he took abruptly the prior day.
2 night family trip
Best Western Plus Hotel Genova, Turin
Outstanding5.0 / 5
Would stay again
Loved it. We stayed for 2 nights and used the spa services. The room was great and breakfast amazing (4eur pp!!)
2 night romance trip
Best Western Plus Hotel Genova, Turin
Outstanding5.0 / 5
Great hotel to stay
Easy hotel, helpful and very cordial staff. Great location.
2 night trip with friends
Best Western Plus Hotel Genova, Turin
Outstanding5.0 / 5
We spent our last two nights in Torino at the Best Western Genova. Close to train station and bus top but still quiet. Beautiful room with gorgeous ceiling artwork. Coffee and tea available in room. Clean, comfortable beds. Good water pressure in the shower which tends to be "unreliable" throughout Europe so this was a pleasant surprise. Friendly and helpful staff with great restaurant recommendations. Nice bar in lobby. Breakfast was very good. Would definitely consider staying here again.
2 night family trip
Best Western Plus Hotel Genova, Turin
Outstanding5.0 / 5
Perfect location, helpful staff, clean rooms
Perfect location. Close to subway and train. The bus from airport stops 50 meters from the hotel, making it extremely convenient to get to the airport. Rooms are clean and spacious. Hotel staff are very friendly and helpful. They went out of their way to assist us any time we asked any questions or needed something.
4 night business trip

See all reviews

Best Western Plus Hotel Genova, Turin

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