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All properties in Duesseldorf, Germany
1 room, 2 adults

Novum Hotel Excelsior Düsseldorf, Duesseldorf

Great for familiesThis property has good facilities for families.
Kaiserstrasse 20, Duesseldorf, NW, 40479, Germany

Hotel with bar/lounge, near Museum Kunstpalast
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 387 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean

Novum Hotel Excelsior Düsseldorf, Duesseldorf

from $52
  • Economy Single Room
  • Standard Single Room
  • Standard Room
  • Standard Triple Room
  • Comfort Single Room
  • Comfort Double Room

What’s around Novum Hotel Excelsior Düsseldorf, Duesseldorf

Landmarks

  • In Pempelfort
  • Museum Kunstpalast - 6 min walk
  • Duesseldorf City Hall - 17 min walk
  • Rhine Tower - 33 min walk
  • Neuer Zollhof - 35 min walk
  • Konigsallee - 11 min walk
  • Rhine Promenade - 15 min walk
  • Duesseldorf-Hafen - 31 min walk

Getting around

  • Duesseldorf (DUS-Duesseldorf Intl.) - 13 min drive
  • Cologne (CGN-Cologne - Bonn) - 35 min drive
  • Düsseldorf Central Station - 27 min walk
  • Düsseldorf Airport Station - 11 min drive
  • Neuss Central Station - 13 min drive
  • Nordstrasse U-Bahn - 1 min walk
  • Tonhalle-Ehrenhof U-Bahn - 7 min walk
  • Victoriaplatz-Kleverstrasse U-Bahn - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 66 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
Working away
  • 24-hour business center
  • Computer station
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1951
  • Elevator
  • Safe-deposit box at front desk
Languages Spoken
  • English
  • German

In the room

Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Leanders Lounge - This lobby lounge specializes in German cuisine.

Novum Hotel Excelsior Düsseldorf, Duesseldorf’s small print

Also known as

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Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of EUR 15.00 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 15.00 (subject to availability)

Buffet breakfast is offered for an extra charge of EUR 12.90 for adults and EUR 6.45 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 324 reviews

Exceptional 10.0
Very nice and helpful!
Wendy, us4 night trip with friends
Very Good 8.0
The front desk man, Vlad, was the best front desk hotel staff I’ve ever met. Very friendly and informative.
ca1 night trip
Good 6.0
Dissappointing
Television in both rooms did not work - reported on the first day but nobody came to see about it during our stay. On the first day we also reported an ashtray on our balcony that appeared to be full of sick. It was cleared the following day. Also a sex toy under the wardrobe - disgusting. Uncomfortable in rooms as very hot with no air conditioning - but we knew this before booking. Photos of the above can be supplied. The hotel is good value for money in an ideal location. Just a shame the service and cleanliness were poor
D, gb4 night family trip
Exceptional 10.0
Lovely stay!
Nice long weekend in Dusseldorf using this hotel. A very nice place to stay indeed, room was very clean and comfortable. Dusseldorf centre about 20 minutes walk away.
Jeff, gb4 night trip with friends
Good 6.0
very nice location
Hotel is an old one apparently, with carpets and old-style decoration. It is okay to stay, amazing location indeed with good connections. However, the carpets need proper cleaning - they smell. Also, the laundry stays right at the entry of the hotel, making the lounge look horrible and even darker than it is.
gbOther trip

Novum Hotel Excelsior Düsseldorf, Duesseldorf

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