All hotels in Duesseldorf, Germany
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Novum Hotel Excelsior Düsseldorf, Duesseldorf

Kaiserstrasse 20DuesseldorfNW40479Germany, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.0 / 5
Breakfast
Tasty breakfast
Location
Great location
Service
Fantastic service
Comfort
Rather comfortable
128See all 128 Hotels.com reviews
From 326 reviewsTripAdvisor Traveller Rating

Novum Hotel Excelsior Düsseldorf, Duesseldorf

Hotel Info: 866-539-8117

from $44
  • Quadruple Room
  • Triple Room
  • Standard Room
  • Double or Twin Room
  • Standard Triple Room
  • Standard Single Room
  • Standard Single Room
  • Comfort Single Room
  • Economy Single Room
  • Comfort Double Room

At a glance

Key facts

Hotel size

  • This hotel has 66 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Also known as

  • Düsseldorf Excelsior
  • Novum Excelsior Düsseldorf Duesseldorf
  • Novum Excelsior Düsseldorf
  • Hotel Excelsior Düsseldorf
  • Düsseldorf Hotel Excelsior
  • Excelsior Düsseldorf
  • Excelsior Düsseldorf Duesseldorf
  • Excelsior Düsseldorf Hotel
  • Excelsior Hotel Düsseldorf
  • Hotel Düsseldorf Excelsior
  • Novum Hotel Excelsior Düsseldorf Duesseldorf
  • Hotel Excelsior Düsseldorf Duesseldorf

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of EUR 15.00

Late check-out can be arranged for an extra charge of EUR 15.00

Buffet breakfast is offered for an extra charge of EUR 12,90 for adults and EUR 6,45 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
Working away
  • 24-hour business center
  • Computer station
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 1951
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Leanders Lounge - This lobby lounge specializes in German cuisine.

Novum Hotel Excelsior Düsseldorf, Duesseldorf’s small print

Also known as

  • Düsseldorf Excelsior
  • Novum Excelsior Düsseldorf Duesseldorf
  • Novum Excelsior Düsseldorf
  • Hotel Excelsior Düsseldorf
  • Düsseldorf Hotel Excelsior
  • Excelsior Düsseldorf
  • Excelsior Düsseldorf Duesseldorf
  • Excelsior Düsseldorf Hotel
  • Excelsior Hotel Düsseldorf
  • Hotel Düsseldorf Excelsior
  • Novum Hotel Excelsior Düsseldorf Duesseldorf
  • Hotel Excelsior Düsseldorf Duesseldorf

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of EUR 15.00

Late check-out can be arranged for an extra charge of EUR 15.00

Buffet breakfast is offered for an extra charge of EUR 12,90 for adults and EUR 6,45 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Novum Hotel Excelsior Düsseldorf, Duesseldorf

Landmarks

  • In Pempelfort
  • Museum Kunstpalast (0.3 mi / 0.5 km)
  • Duesseldorf City Hall (0.8 mi / 1.4 km)
  • Rhine Tower (1.9 mi / 3.1 km)
  • Neuer Zollhof (2.1 mi / 3.3 km)
  • Hofgarten (0.4 mi / 0.6 km)

Getting around

  • Nordstrasse U-Bahn 1-min walk
  • Victoriaplatz-Kleverstrasse U-Bahn 8-min walk
  • Tonhalle-Ehrenhof U-Bahn 9-min walk
  • Duesseldorf (DUS-Duesseldorf Intl.) 14-min drive
  • Cologne (CGN-Cologne - Bonn) 42-min drive
  • Duesseldorf Zoo S-Bahn 18-min walk
  • Duesseldorf Wehrhahn S-Bahn 21-min walk
  • Duesseldorf Derendorf S-Bahn 25-min walk

Recent reviews

Excellent 4.0 /5 from 128 reviews

Novum Hotel Excelsior Düsseldorf, Duesseldorf
Good3.0 / 5
convenient loication and good staff
Location was excellent. we had a room with a balcony for a smoker like one of us this was really great. Very nice and helpful people at the front desk.
6 night business trip
Novum Hotel Excelsior Düsseldorf, Duesseldorf
Fair2.0 / 5
Drab and Unfriendly
The stay was pitiful, to be honest. No Wi-Fi, no television, a drab room, and an uncomfortable bed. The staff was either unfriendly or comatose (we thought the one girl might have been a host from Westworld). It was if guests in the hotel were more of a nuisance than a business. It is only a short metro ride to the city center, and there are some nice things to see. For some reason, even the local pubs and restaurants were staunchly anti-internet. One tavern keeper even condescendingly replied to us by saying "only talking here. No internet." It is as if the whole city does not want travelers! Very strange. Dusseldorf is not a pleasant place, and we were glad to be on the train and head to Cologne.
2 night romance trip
Novum Hotel Excelsior Düsseldorf, Duesseldorf
Excellent4.0 / 5
Great Value
We were visiting Dusseldorf for a family holiday. Hotel was very close to centre. It was very clean and breakfast was good value. Lobby is a nice size and bar is very comfortable. Rooms are compact. It would have been nice to have had tea/coffee making facilities in the room. Staff were very nice and helpful.
5 night family trip
Novum Hotel Excelsior Düsseldorf, Duesseldorf
Good3.0 / 5
I have stayed many times at Hotel Excelsior, before it became Novum Excelsior. Somethings have changed..The mini bars have been taken out of the rooms, I like to have cold juices etc, available in my room. The breakfast buffet was and is still very good if the new owners don't change anything! The room was incredibly small.
5 night trip
Novum Hotel Excelsior Düsseldorf, Duesseldorf
Good3.0 / 5
Easy access, decent location, a bit outdated
Easy access, decent location, a bit outdated - it's an old establishment reasonably well maintained
2 night business trip

See all reviews

Novum Hotel Excelsior Düsseldorf, Duesseldorf

Is the description of this hotel not correct? Tell us