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Hotel Aristos Acapulco, Acapulco

2.5 stars
Avenida Pozo del Rey 73AcapulcoGRO80304Mexico, 800-491-6126
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Good3.2 / 5
Service is adequate
Pool should be renewed
85See all 85 reviews
From 41 reviewsTripAdvisor Traveller Rating

Hotel Aristos Acapulco, Acapulco

Hotel Info: 866-539-8117

from $51
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 11 floors


  • Check-in time starts at 3 PM
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare


  • Pets not allowed


  • Free WiFi in public areas



  • Free self parking

In the hotel

Food and drink
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Sofa bed
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
  • Daily housekeeping

Recent reviews

Good 3.2 /5 from 85 reviews

Hotel Aristos Acapulco, Acapulco
Excellent4.0 / 5
Desayuno para 4
If they just add breakfast this place wound be 4 stars, all the way
2 night business trip
Hotel Aristos Acapulco, Acapulco
Poor1.0 / 5
Do not stay here!
I booked this hotel thinking that it looked nice and was priced very cheap. When I arrived in Acapulco, I realized that the location wasn't very good. I tried numerous times to call the hotel and cancel the reservation, knowing that I would be charged a cancellation fee of one night. I was never able to reach the hotel and therefore they considered my reservation a no-show and charged me the full amount (3 nights). I fought with afterwards to contact the hotel for me. I was told repeatedly by customer service that they were also not able to reach the hotel, confirming my point. I am unsure if they were able to be reached in the end or not, but I was not refunded any of the cost by the hotel. Please do not support this business!
3 night romance trip
Hotel Aristos Acapulco, Acapulco
Fair2.0 / 5
not as advertised
vertical blinds instead of curtains 6am you wake up thinking its noon, no bar/lounge no restaurant as advertised, says internet in rooms but it only in the hotel lobby, only thing good about this hotel is the views, only one restaurant that you can walk to and they only sell tacos, hard to get taxi when needed
2 night romance trip
Hotel Aristos Acapulco, Acapulco
Fair2.0 / 5
It only has good views (if you have them)
The hotel is really old. The room is not confortable at all. It really needs a deep refurbishment. It has nice views if you book a room to the bay. It has nothing around and it's on a hill, so if you go by foot get ready to get tired.
1 night romance trip
Hotel Aristos Acapulco, Acapulco
Fair2.0 / 5
Try to stay somewhere else if possible.
They showed us to our room and it had not been cleaned and the mattresses were bare. I asked them to clean our room and they said it would take an hour, we told them this was unacceptable as we were on the bus all night,were tired and needed a room now, they reluctantly showed us to another room. Although this was was cleaned many things were broken, everything was outdated, and the bedding looked like it came from a birds nest or something. The going rate for this room is $140 USD per night the only reason we tolerated it at all was because we got a good rate from Even with the great price,if we had to stay more than one night I don't think we would have. I agree with some of the other. Moments when they say that their surprised that this site would even advertise this place on here. It's hard to find a room in aculpoco but avoid this one if you can.
1 night romance trip

See all reviews

Hotel Aristos Acapulco, Acapulco

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