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Mercure Chiang Mai, Chiang Mai

3.5 stars
183 Chanpuak Road, Sri PoomMuang District, Chiang MaiChiang Mai50200Thailand, 800-491-6126
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Good3.7 / 5
Value
Best value for money
Cleanliness
Clean
Amenities
Amenities are not the best
Vibe
Vibe is not too good
150See all 150 Hotels.com reviews
From 914 reviewsTripAdvisor Traveller Rating

Mercure Chiang Mai, Chiang Mai

Hotel Info: 866-539-8117

from $38
  • Superior Room, 1 Queen Bed
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Single Beds
  • Superior Room, 1 Double Bed
  • Deluxe Room, 2 Single Beds
  • Superior King Bed
  • Deluxe Room, 1 King Bed
  • Standard Room, 2 Single Beds
  • Superior Room, 2 Single Beds
  • Standard Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Family Room, 2 Single Beds
  • Deluxe Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Free nearby parking

  • RV/bus/truck parking

Offsite

  • Free shopping center shuttle

Other information

  • Smoke-free property

Also known as

  • Chiang Mai Mercure
  • Mercure Chiang Mai
  • Mercure Hotel Chiang Mai
  • Mercure Chiang Mai Hotel
  • Chiang Mai Novotel
  • Mercure Chiang Mai Hotel Chiang Mai
  • Novotel Chiang Mai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 800
  • New Year's Eve (31 December) Gala Dinner per adult: THB 1000

Optional extras

Buffet breakfast is offered for an extra charge of THB 250 for adults and THB 125 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 100.00 per person (one way)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • Outdoor pool
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Meeting rooms 6
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1995
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Citrus - This restaurant specializes in international cuisine. Open daily.

Mai Tai Lounge - This lobby lounge specializes in international cuisine. Open daily.

Tantawan - This bar is located by the pool and specializes in international cuisine. Open daily.

Mercure Chiang Mai, Chiang Mai’s small print

Also known as

  • Chiang Mai Mercure
  • Mercure Chiang Mai
  • Mercure Hotel Chiang Mai
  • Mercure Chiang Mai Hotel
  • Chiang Mai Novotel
  • Mercure Chiang Mai Hotel Chiang Mai
  • Novotel Chiang Mai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 800
  • New Year's Eve (31 December) Gala Dinner per adult: THB 1000

Optional extras

Buffet breakfast is offered for an extra charge of THB 250 for adults and THB 125 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 100.00 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 150 reviews

Mercure Chiang Mai, Chiang Mai
Excellent4.0 / 5
Stayed for Loy Krathong, good location, breakfast buffet was very good and like all beds in Thailand, way to hard, but other than that, excellent place to stay...
2 night family trip
Mercure Chiang Mai, Chiang Mai
Good3.0 / 5
Moderate hotel
The hotel was in moderate condition, a bit outdated and older. It was not super close to any good restaurants or shops or the downtown area but we rented a motorbike to get around easier. The motorbike rental was through a hotel connection but it seemed to be a bit overpriced for the area. The bathrooms were severely outdated and old but worked fine, our shower had good water pressure. The room was kept clean and new towels were provided daily which was nice. We enjoyed the pool and it has a deep end and good relaxing chairs but no bartender or service provided. Overall, an okay hotel but if we visit again we would pick somewhere closer to the downtown area.
3 night romance trip
Mercure Chiang Mai, Chiang Mai
Excellent4.0 / 5
Spring business trip
Great location and comfortable hotel.
4 night business trip
Mercure Chiang Mai, Chiang Mai
Good3.0 / 5
Poor Quality
Hotel remodel is not finished. Can smell the bathrooms from the swimming pool. The overall garden area was poorly maintained. Quite expensive for what you get. Also had to pay additional 250baht per person for breakfast. Check out B2 hotel. Nice room for 1/3 the price.
3 night romance trip
Mercure Chiang Mai, Chiang Mai
Poor1.0 / 5
never
오래됐음, 직원 불친절, 창푸악게이트까지 15분. 탑스마켓 옆에 있는것 그거만 괜찮음. 아시안들 팩키지전용호텔.
1 night trip

See all reviews

Mercure Chiang Mai, Chiang Mai

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