Guests
All properties in Campo Grande, Mato Grosso do Sul State, Brazil

Novotel Campo Grande

4-star hotel in Carandá Bosque with outdoor pool and restaurant

  • Free WiFi and free parking
From
$41

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 50
1 / 50Terrace/Patio
Avenida Mato Grosso 5555, Campo Grande, 79031-960, MS, Brazil
8.4.Very Good.
  • Ótimo hotel! Confortável para uma viagem de trabalho.

    Apr 5, 2021

  • Sempre as mesmas condições encontradas, sempre padrão. Bem atendido, bom café da manhã.…

    Mar 2, 2021

See all 102 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 155 guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Rollaway/extra beds (free)
  • Connecting/adjoining rooms available
  • Premium TV channels

What’s around

  • In Carandá Bosque
  • Mato Grosso do Sul Museum of Contemporary Art - 15 min walk
  • Communication Palace - 20 min walk
  • Indigenous Nations Park - 22 min walk
  • Dom Bosco Regional Museum - 22 min walk
  • Pantanal Aquarium - 26 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 2 Twin Beds
  • Superior Apartment, 1 Double Bed with Sofa bed
  • Superior Apartment, 1 Double Bed
  • Executive Double Room, 1 Double Bed
  • Executive Room, 2 Twin Beds

What’s around

Landmarks

  • In Carandá Bosque
  • Mato Grosso do Sul Museum of Contemporary Art - 15 min walk
  • Communication Palace - 20 min walk
  • Indigenous Nations Park - 22 min walk
  • Dom Bosco Regional Museum - 22 min walk
  • Pantanal Aquarium - 26 min walk
  • Rubens Gil of Camillo Convention Center - 28 min walk
  • Park of Powers - 28 min walk
  • Campo Grande Shopping Mall - 29 min walk
  • Soter Ecological Park - 39 min walk
  • Indigenous Culture Memorial - 2.4 mi / 3.9 km

Getting around

  • Campo Grande (CGR-Campo Grande Intl.) - 28 min drive
map
See on map
Avenida Mato Grosso 5555, Campo Grande, 79031-960, MS, Brazil

At a glance

Hotel size

  • This hotel has 155 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time noon-noon
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

This property doesn't offer after-hours check-in. Guests will receive an email with check-in instructions and key retrieval information prior to arrival. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby

Working away

  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 7188
  • Conference space size (meters) - 668
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Hair dryer

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurante 365 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of BRL 37 per person (approximately)

Children and extra bedsPay at property

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Also known as

  • Campo Grande Novotel
  • Novotel Campo Grande
  • Novotel Hotel Campo Grande
  • Novotel Campo Grande Brazil
  • Novotel Campo Grande Hotel
  • Novotel Campo Grande Hotel
  • Novotel Campo Grande Campo Grande
  • Novotel Campo Grande Hotel Campo Grande

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Novotel Campo Grande does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from noon - noon. Check-out time is noon. Express check-in and check-out are available.
  • Yes, Restaurante 365 offers international cuisine. Nearby restaurants include Quiosque da Mata (2 mi), Sesamo Gelato (2.1 mi), and Bamboo Sushi e Grill (2.1 mi).
  • Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes spelunking and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
8.4.Very Good.
  • 10.0.Exceptional

    Padrao

    Sempre as mesmas condições encontradas, sempre padrão. Bem atendido, bom café da manhã. Otima localização.

    Fernando, 2 night business trip, Jan 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice

    Property is clean and comfortable. Bed is very good. Their gym have weights and run mills. Did not use the pool but it looks clean and tempting. Restaurant have good selection on the menu, and the bar have several alternatives.

    Jose, 2 night business trip, Jul 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice location. Excellent restaurant. Awesome breakfast

    Marco, 3 night family trip, Jun 3, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Muito bom

    Gostamos do hotel e pretendemos retornar, mas a questão do estacionamento deixou a desejar. Preferível pagar uma taxa de estacionamento mas não ter o stress de ter que deixar o carro na rua ou vagas muito apertadas.

    LUIS FELIPE, 1 night family trip, Jul 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Esperava mais, atendimento precisa ser melhorado

    O Hotel tem uma boa estrutura, é limpo e o chuveiro maravilhoso. No entanto o atendimento no buffet deixou a desejar, ninguém soube me responder se haveria jantar do dia dos namorados, caso tivesse seria no mesmo valor do almoço e não haveria reserva, seria por ordem de chegada. No final o jantar tinha reserva, o valor era bem maior que o informado e o horário de funcionamento foi diferente do informado. Faltou medidas de prevenção ao Covid-19.

    1 night trip, Jun 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Muito bom

    Keila, 1 night family trip, Jun 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Regular pra menos.

    Experiência regular... banheiro com áreas sujas, forro velho com sinais de fungos. Ar condicionado antigo e sem opções de temperatura.

    Thiago, 1 night business trip, Apr 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel suficiente. Estaciomento pessimo, que alem de pequeno e apertado, nao dispoe de vagas suficientes. Hotel realiza eventos e os hospedes nao tem como estacionar.

    2 night family trip, Jan 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Espetacular

    Um dos melhores hoteis que fiquei, funcionários super educados, profissionais e prestativos.

    Carla, 3 night family trip, Jan 5, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Não tem funcionário para ajudar nas malas . Você mesmo que leva . Os quartos ficam longe, até a funcionária fala que fica difícil achar , a mesma sugere que vá de escadas por ser mais fácil a localização . Como vai de escada com malas ? Péssimo ! O café é muito bom!

    FÚVIA K, 1 night family trip, Dec 16, 2020

    Verified Hotels.com guest review

See all 102 reviews