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Zhejiang Narada Grand Hotel

Photo gallery for Zhejiang Narada Grand Hotel

Indoor pool
Exterior
Deluxe Room, Hill View | Premium bedding, memory foam beds, minibar, in-room safe
4 restaurants, breakfast served
Lobby

Overview of Zhejiang Narada Grand Hotel

Zhejiang Narada Grand Hotel

5.0 star property
Luxury Hangzhou hotel with full-service spa, connected to the convention center
8.2 out of 10 Very Good
8.2/10 Very Good

60 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The price is $93
Price available on 6/9/2023
Map
122 Shuguang Road, Hangzhou, Zhejiang, 310007
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Spa tub
  • Pool bar
  • Swim-up bar
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Xihu
  • West Lake - 4 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 45 min drive
  • East Railway Station - 8 min drive
  • East Railway Station (East Square) Station - 9 min drive
  • Hangzhou Yuhang Station - 18 min drive
  • Huanglong Cave Station - 1 min walk
  • Huanglong Sports Center Station - 18 min walk
  • Wulinmen Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • 青海人家 - 9 min walk
  • 普乐迪 - 1 min walk
  • 隆丰江湖 - 5 min walk
  • 两岸咖啡 - 3 min walk
  • 心源茶楼 - 5 min walk
Map

About this property

Zhejiang Narada Grand Hotel

Zhejiang Narada Grand Hotel offers an airport shuttle (available 24 hours) for CNY 500 per vehicle one way. Guests can be pampered with massages at the spa, and Window Pavilion Cafe, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a poolside bar, and a health club. Fellow travelers say good things about the pool and overall property condition. Public transportation is just a quick walk: Huanglong Cave Station is steps away.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 394 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Racquetball/squash
  • Shopping
  • Access to nearby indoor pool
  • Access to nearby health club

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Dining

Window Pavilion Cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Lotus Chinese Deli - This restaurant serves lunch and dinner.
Dan Gui Lou - This restaurant serves dinner only.
NASUBI - This restaurant serves lunch and dinner.
Tea Garden Lounge - Onsite restaurant.

Fees & policies

Refundable deposits

  • Breakage deposit: CNY 1000 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 159 per person
  • Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for CNY 230.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.

Also known as

Narada Grand Hotel
Narada Grand Hotel Zhejiang
Narada Hotel
Zhejiang Narada
Zhejiang Narada Grand
Zhejiang Narada Grand Hangzhou
Zhejiang Narada Grand Hotel
Zhejiang Narada Grand Hotel Hangzhou
Zhejiang Narada Hotel
Zhejiang Narada Hotel Hangzhou
Zhejiang Narada Grand Hotel Hotel
Zhejiang Narada Grand Hotel Hangzhou
Zhejiang Narada Grand Hotel Hotel Hangzhou

Frequently asked questions

Does Zhejiang Narada Grand Hotel offer free cancellation for a full refund?
Yes, Zhejiang Narada Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Zhejiang Narada Grand Hotel?
As of Jun 7, 2023, prices found for a 1-night stay for 2 adults at Zhejiang Narada Grand Hotel on Jun 9, 2023 start from $93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Zhejiang Narada Grand Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Zhejiang Narada Grand Hotel?
Yes, there's an indoor pool.
Are pets allowed at Zhejiang Narada Grand Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Zhejiang Narada Grand Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Zhejiang Narada Grand Hotel?
Yes, an airport shuttle is available. The charge is CNY 500 per vehicle one way.
What are the check-in and check-out times at Zhejiang Narada Grand Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Zhejiang Narada Grand Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes aerobics and racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the spa tub. Zhejiang Narada Grand Hotel also has an indoor pool and a sauna, as well as a steam room and access to a nearby health club.
Are there restaurants at or near Zhejiang Narada Grand Hotel?
Yes, there are 4 onsite restaurants.
Does Zhejiang Narada Grand Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Zhejiang Narada Grand Hotel like?
Zhejiang Narada Grand Hotel is in Xihu, a short 1-minute walk from Huanglong Cave Station and 13 minutes' walk from Yellow Dragon Sports Center. Travelers say the area is walkable and good for shopping.

Reviews

8.2

Very Good

8.7/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Good

guests smoke at non-smoking floor, poor service at check-in.
xiang, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Very convenient location
The hotel staff are very friendly and food was nice. The location is perfect, we walked to West Lake. The surroundings are very convenient. Good experience.
Yifan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff speak English.
Staff were incredibly helpful and spoke English which is really refreshing in China.
Laura, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Brilliant hotel.
A lovely hotel with a great pool and nice food. Clean rooms and friendly staff. A perfect getaway.
Laura, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice, clean, good location. Booked non-smoking room but the prepared non-smoking room is full of the smoking smell. Got room changed immediately and seems an upgraded room which is a bitter bigger.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location. Helpful staff. Friendly.
My stay was great. No complaints. Staff was helpful. Starbucks in the hotel, which was lovely. Great location for getting to West Lake and other areas. The Spa downstairs was incredibly overpriced. Fancy hotel or not, the prices reflected that of a 5-star hotel in the States. I opted out. Hotel might could give a better guest discount to offset the inflated prices, and I bet more guests would use the service.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and only 15.min ride by taxi
Excellent! Constructions on the other side of the road so that rooms with hill view will have noise all night and day.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Yan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review