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All properties in Rio de Janeiro, Southeast Region, Brazil
1 room, 2 adults

Windsor Excelsior Hotel, Rio de Janeiro

4-star4 stars
Avenida Atlantica 1800, Copacabana, Rio de Janeiro, RJ, 22021-001, Brazil

Upscale beach hotel with outdoor pool, near Avenida Atlantica
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Beds in double room were much smaller and closer together than expected. They also would…Mar 28, 2020
  • We had lights that did not work. We asked several times to get them fixed and they never…Mar 5, 2020

Windsor Excelsior Hotel, Rio de Janeiro

from $67
  • Suite Executiva Double
  • Suite Junior Double
  • Standard Double Room (No Special view)
  • Standard Twin Room (No special view)
  • Superior Double Room
  • Superior Twin Room
  • Executive Double Room
  • Deluxe Double Room

What’s around Windsor Excelsior Hotel, Rio de Janeiro

Landmarks

  • In Copacabana
  • Avenida Atlantica - 1 min walk
  • Copacabana Beach - 1 min walk
  • Ipanema Beach - 37 min walk
  • Sugar Loaf Mountain - 38 min walk
  • Copacabana Fort - 30 min walk
  • Arpoador Beach - 37 min walk
  • Rua Barata Ribeiro - 4 min walk

Getting around

  • Galeao - Antonio Carlos Jobim Intl. Airport (GIG) - 42 min drive
  • Rio de Janeiro (SDU-Santos Dumont) - 8 min drive
  • Rio de Janeiro Flag Square Station - 10 min drive
  • Rio de Janeiro Sao Cristovao Station - 10 min drive
  • Rio de Janeiro Maracana Station - 12 min drive
  • Cardeal Arcoverde Station - 6 min walk
  • Siqueira Campos Station - 12 min walk
  • Cantagalo Station - 25 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 233 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 2:00 PM-noon
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Free beach cabanas
  • Beach towels
  • Outdoor pool 1
  • Pool sun loungers
  • Fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Pool umbrellas
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2000
  • Elevator
  • Rooftop terrace
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This beachfront restaurant serves breakfast, brunch, lunch, and dinner.

Windsor Excelsior Hotel, Rio de Janeiro’s small print

Also known as

  • Excelsior Windsor
  • Windsor Excelsior Hotel Hotel Rio de Janeiro
  • Hotel Windsor Excelsior
  • Windsor Excelsior
  • Windsor Excelsior Hotel
  • Windsor Excelsior Hotel Rio de Janeiro
  • Windsor Excelsior Rio de Janeiro
  • Windsor Excelsior Hotel Rio De Janeiro, Brazil
  • Windsor Excelsior Hotel Hotel
  • Windsor Excelsior Hotel Rio de Janeiro

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of BRL 65.00 for adults and BRL 65.00 for children (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Windsor Excelsior Hotel, Rio de Janeiro

  • Does Windsor Excelsior Hotel offer free cancellation for a full refund?
    Yes, Windsor Excelsior Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Windsor Excelsior Hotel?
    Sorry, there's no parking at Windsor Excelsior Hotel.
  • Is there a pool at Windsor Excelsior Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Windsor Excelsior Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Windsor Excelsior Hotel?
    You can check in from 2:00 PM to noon. Check-out time is noon.
  • Are there restaurants at or near Windsor Excelsior Hotel?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Windsor Excelsior Hotel?
    Yes, an airport shuttle is available.

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Recent reviews

Fabulous 8.6 From 597 reviews

Exceptional 10.0
best hotel in Rio
Windsor Excelsior is like home for me The staff is wonderful! Fábio Chagas - the manager is super attentive to details - a great professional I strongly recommend Windsor Excelsior
Mariamelia, us3 night business trip
Very Good 8.0
Enjoyed our stay, but.....
Because I am coming from the USA and had such an early arrival I feel the hotel could do more to accommodate for early arrivals and late check out without any additional charge. Even if it was at 2 pm instead of noon. I work for a major airline and we choose places based on recommendations regarding how accommodating hotels are. I also feel like the transportation from the airport was a hassle and I was very pleased when the hotel didn’t attempt to assist me but just suggested I keep on trying to get through to the shuttle company. I am the hotels guest not the shuttle company’s I think they should have cared about that more. One last thing we arrived at the hotel at 9 am because of our early arrival from the USA I think it would have been more welcoming to allow tour guests to at least have breakfast since we couldn’t check in until 2. It just would have been a warmer welcoming experience. I’m Choosing to say all of this because perhaps the hotel will do things differently in the future.
Robbie, us2 night trip
Good 6.0
Hotel's location is not great and room was not very clean.
Alvaro, us7 night business trip
Good 6.0
This is not a 4 star hotel.
The customer service was great, the room was a bit dated for my taste and it looked nothing like the rooms on the website so that was disappointing. The mini bar had nothing free and that was a disappointment since it was supposed to be a 4 star hotel (you would think that would be complimentary) and the closet smelled as if nothing in it had been washed in quite some time. The pool area was small but nice, the hotel is located across the street from the beach so that was convenient. But If I return to Rio, I’ll stay at another hotel because this wasn’t worth the money.
us2 night family trip
Exceptional 10.0
Perfect location right across the street from Copacabana beach. The staff was very helpful and courteous, and the room was spotless. Rooftop access was also a plus.
us1 night trip
Very Good 8.0
Three day first visit to Rio.
The hotel was very nice located just across the street from the beach. It's central location made short trips to the tourist sites easy. The breakfast was fantastic with a hot breakfast option along with fresh fruit's, your and breads. The desk staff offered restaurant suggestions (in english) which helped us select dining options. The room was comfortable and the a/c worked well. We'd stay here again when we return to Rio.
Steve, us3 night romance trip
Very Good 8.0
Birthday near the Beach
The front desk operators were amazing, and our accommodations were comfortable
us1 night family trip
Very Good 8.0
Great location and staff but a bit dates hotel
Great location, breakfast buffer and staff but overall this hotel is a bit dated
Bernadeta, us8 night romance trip
Exceptional 10.0
GREATEST SERVICE Staff
BEST SERVICE STAFF in recent years. Rodrigo and Magno at front desk were amazing. The breakfast buffet was stellar so many selections
John, us4 night romance trip
Very Good 8.0
Great location
Staff was very helpful and friendly but there is not enough people to cover all the guests of a hotel this big. Lines for check out or booking tours could take up to 15 minutes. Location is great but the room had constantly sand int the floor when we didn't even get to go to the beach. Breakfast is excellent.
Freddy, us3 night romance trip

Windsor Excelsior Hotel, Rio de Janeiro

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