All hotels in St. Charles, Illinois, United States of America
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Country Inn & Suites By Carlson St. Charles, St. Charles

2.5 stars
155 38th AveSt. CharlesIL60174United States of America, ‏‎855-239-9401
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Good3.8 / 5
Location
Great location
Breakfast
Tasty breakfast
Wellness Area
Sufficient wellness & sports facilities
Amenities
Bad amenities
239See all 239 Hotels.com reviews
From 122 reviewsTripAdvisor Traveller Rating

Country Inn & Suites By Carlson St. Charles, St. Charles

Hotel Info: 855-239-9401

from $94
  • Guest Room, 2 Queen, Non-Smoking
  • Guest Room, 1 King, Accessible, Non-Smoking
  • Suite, Non Smoking
  • Guest Room, 2 Queen, Non-Smoking
  • 1Q-Nsk-Guest Room-Wireless Net-Breakfast
  • Suite, 1 King Bed, Smoking
  • One King Bed Non-Smoking
  • Guest Room, 2 Queen, Smoking
  • Standard Room
  • Non-Smoking, Accessible
  • Room, 2 Queen Beds
  • 1K-NSK-1 RM WHRLPL STE-FRIDGE-MICROWV-WET BAR
  • Room, 1 King Bed
  • 1 Queen Nosmkg Rm-Hi Speed Net
  • Room, 1 Queen Bed
  • Room, 2 Queen Beds (2 Queen Smkg Rm-Hi Speed Net)
  • 1 King Smoking 1 Bedrm Suite
  • Suite, Non Smoking
  • 1 King Nosmkg 1 Bedrm Suite
  • One King Bed, Non-Smoking, Accessible
  • Guest Room, 1 Double, Accessible, Non-Smoking
  • One Double Bed, Non-Smoking, Accessible

At a glance

Key facts

Hotel size

  • This hotel has 83 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Country Carlson St. Charles
  • Country Inn Carlson St. Charles

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 10.00 per night

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Water skiing nearby
Working away
  • 24-hour business center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Country Inn & Suites By Carlson St. Charles, St. Charles’s small print

Also known as

  • Country Carlson St. Charles
  • Country Inn Carlson St. Charles

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 10.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 239 reviews

Country Inn & Suites By Carlson St. Charles, St. Charles
Good3.0 / 5
Right in the center of what we needed
The hotel was right by everything we needed. Great choice of places to eat and drink, easily accessible Target for last minute purchases we forgot to pack. We visited a distillery that wasn't even 10 minutes away, a brewery no more than 15 minutes away and caught a last minute baseball game just because the location was perfect from where we were. The staff was friendly and their breakfasts every morning were great. The only downfall was I was not made aware the hotel was undergoing construction for upgrades when I booked it through hotels.com. Due to this the pool was closed and some of the walls were boarded up. The construction noise didn't bother us too much, but it made parking harder due to parts of the hotel being blocked with construction containers/tools. The staff really did a great job accommodating us because of the trouble it might have caused. I wish we would have been able to take advantage of one of the upgraded rooms, but it was still comfy and cozy!
2 night romance trip
Country Inn & Suites By Carlson St. Charles, St. Charles
Good3.0 / 5
Pleasant Stay While Renovations in Progress
Arrived to unknown renovations, which explains great deal, but besides the room itself, the hotel was not really accessible nor appealing. Physical renovations somehow created a software issue, so had to rebook after first night. Room was perfect for what was needed, except shower pressure was weak more than likely due to renovation. Average breakfast, but amazing cookies at front desk. Customer service was friendly. Good location. Great deal for the situation.
3 night family trip
Country Inn & Suites By Carlson St. Charles, St. Charles
Poor1.0 / 5
disappointment
it was the first time booking through hotels.com they failed to inform me that the hotel was under reconstruction so half of the hotel is close for reconstruction the other half was open the pool and a Jacuzzi area it's also close we're coming from out of town so we didn't know the area that well so we end up staying in the hotel anyway because of the time that we arrived and it was too late to find other arrangements so needless to say I would not be used hotel.com anymore
1 night romance trip
Country Inn & Suites By Carlson St. Charles, St. Charles
Fair2.0 / 5
This hotel although open should not be on the list. When purchasing I did receive a notice that renovations were occurring ; however, I did not expect to see the complete exterior off the hotel removed nor did I think that the lobby, hallways , the pool and most rooms completely torn apart with plywood covering openings. Our room was fine. Just a strange situation.
1 night romance trip
Country Inn & Suites By Carlson St. Charles, St. Charles
Poor1.0 / 5
Hotel was a complete disaster.. Couldn't find lobby because of construction...stayed elsewhere and wished I would have known before arrival.
5 night family trip

See all reviews

Country Inn & Suites By Carlson St. Charles, St. Charles

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