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All properties in Gold Coast, Queensland, Australia

Mercure Gold Coast Resort

Suburban hotel with 2 outdoor pools, near Palm Meadows Golf Course

  • Free WiFi in lobby and free parking
From
$88

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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64 Palm Meadows Drive, Gold Coast, 4211, QLD, Australia
8.8.Fabulous.
  • Very nice room in a beautiful hotel on a golf course. Our balcony overlooked a green.…

    Dec 10, 2019

  • Nice resort style hotel with great pool and well equipped gym. Service and food was very…

    Oct 31, 2019

See all 767 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 292 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Free toiletries

What’s around

  • In Carrara
  • Palm Meadows Golf Course - 3 min walk
  • Metricon Stadium - 3 mi / 4.9 km
  • Surfers Paradise Beach - 5.1 mi / 8.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 2 Queen Beds, Golf View
  • Superior Room, 2 Queen Beds, Jetted Tub
  • Superior Room, 1 King Bed, Jetted Tub
  • Superior Room, 1 King Bed, Garden View
  • Superior Room, 2 Queen Beds, Garden View
  • Superior Room, 1 King Bed, Golf View
  • Superior Room, 1 King Bed, Pool View
  • Superior Room, 2 Queen Beds, Pool View

What’s around

Landmarks

  • In Carrara
  • Palm Meadows Golf Course - 3 min walk
  • Metricon Stadium - 3 mi / 4.9 km
  • Surfers Paradise Beach - 5.1 mi / 8.1 km

Getting around

  • Coolangatta Airport (OOL) - 21 min drive
  • Varsity Lakes Station - 11 min drive
  • Helensvale Station - 14 min drive
  • Gold Coast City Coomera Station - 21 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
map
See on map
64 Palm Meadows Drive, Gold Coast, 4211, QLD, Australia

At a glance

Hotel size

  • This hotel has 292 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up (available 24 hours)*

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Tennis lessons on site
  • Golf lessons available nearby
  • Golfing nearby
  • Spa tub
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 10097
  • Conference space size (meters) - 938
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 8
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • German
  • Japanese
  • Korean
  • Russian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • In-room massage available
  • Balcony or patio

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily.

Dining

The Green Dining - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

The Green Bar - Overlooking the golf course, this bar serves brunch, lunch, and light fare. Open daily.

The Cart - Onsite coffee shop. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 28 for adults and AUD 28 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 100 per vehicle (roundtrip)
  • Train station pick-up service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge

Children and extra bedsPay at property

  • Rollaway beds are available for AUD 45.0 per night

PetsPay at property

  • Service animals exempt from fees

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Gold Coast Mercure
  • Mercure Gold Coast Resort Carrara
  • Mercure Gold Coast Resort Hotel Carrara
  • Gold Coast Mercure Resort
  • Mercure Gold Coast
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast Resort
  • Mercure Gold Coast Resort Carrara
  • Mercure Resort Gold Coast
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast Resort Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Mercure Gold Coast Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 2 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes, The Green Dining offers alfresco dining and golf course views. Nearby restaurants include Cocotte Dining (2.7 mi), Mike's Kitchen (2.7 mi), and Krish Indian Cuisine (2.8 mi).
  • Yes, an airport shuttle is available. The charge is AUD 100 per vehicle roundtrip.
  • Practice your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Mercure Gold Coast Resort also has a sauna and a health club, as well as a picnic area and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Heated swimming pool is excellent for colder days and while the bigger swimming pool for hot days. The staffs there are all so friendly.

    2 night family trip, Sep 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good value for money, clean modern rooms, friendly accommodating staff, pleasant resort grounds with lots of greenery.

    Michael, 2 night romance trip, Aug 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Quiet!

    Super quiet and comfortable! Only downside is there is no elevator so have to carry luggage up stairs, overall not a huge deal. Would stay again

    Jonathon, 1 night romance trip, Mar 15, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The breakfast was less than 3*. The food choices were similar to a motel - runny scrambeld eggs and long queues. There was no free table - if large tour groups are booked there should also be sufficient space for them. We had people sitting at our table without even asking permission. Very bad experience!

    Christine, 1 night business trip, Jan 21, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Very Disappointed

    I made a single booking for two rooms and provided the names of all occupants. Hotels.com then sent Mecure two separate bookings from the one booking number and we got two separate rooms at opposite ends of the resort. We were sharing things for a competition preparation for the kids and this made our stay extremely inconvenient. Mecure resort said that was entirely from Hotels.com and nothing to do with them. Very disappointed, it kind of ruined our short stay. I doubt we'll use Hotels.com again if they cant manage a booking.If I made made the booking and I paid the booking all in one, how did we end up with two separate bookings?

    Rob, 1 night family trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Don’t Know

    Can’t say, never actually got to stay there. Was informed hours before the check-in time that the resort will be booked out by a big group the following day and as such, we’d have to be relocated to another resort.

    Shane, 3 night trip with friends, Jul 12, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Convenient location, and reasonably priced. I did not like the TV which was NOT SMART, and the remote was STUPID. The bedside reading light was NOT working, and the shower head was leaking. I expected better for a so called 41/2 Star accommodation.

    1 night trip, Jul 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely

    Great spot away from the bustle, lovely grounds and walk to epic golf courses. Very nice:)

    Norman, 3 night trip with friends, Jul 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic stay always!

    There’s a reason we continue to come back, it’s such a relaxing hotel and we love the option to bring takeaway food and drinks to the pool area and just relax. Amazing every single time we stay

    Jayde, 2 night family trip, Jul 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The grounds and gardens were beautiful, the paths were all clean and accommodation unit was perfect.

    1 night trip, Jun 25, 2021

    Verified Wotif guest review

See all 767 reviews