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Hilton Maidstone Hotel, Maidstone

4-star4 stars
Bearsted RoadMaidstoneEnglandME14 5AAUnited Kingdom

4-star hotel in Maidstone with spa, indoor pool
    Good7.8
    Location
    Great location
    Pool
    Great pool
    Room
    Room needs to be improved
    Vibe
    Vibe is not too good
    381See all 381 Hotels.com reviews
    From 1,709 reviewsTripAdvisor Traveller Rating

    Hilton Maidstone Hotel, Maidstone

    from $88
    • Room, 1 Queen Bed
    • Room, 2 Queen Beds
    • Deluxe Room, 1 King Bed
    • Deluxe Twin Room
    • King, Suite
    • Family Room, 2 Queen Beds
    Want more choice? Check out our other properties in Maidstone.

    At a glance

    Key facts

    Hotel size

    • This hotel has 146 rooms
    • This hotel is arranged over 2 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon
    • Express check-in/out

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    • Minimum check-in age is 18

    Travelling with others

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • WiFi in public areas *

    • WiFi in rooms *

    Transportation

    Parking

    • Self parking (limited) *
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • English breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • 24-hour room service
    • Coffee/tea in a common area
    Things to do
    • Indoor pool
    • 24-hour fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Fitness classes on site
    • Pilates classes on site
    • Spa tub
    • Steam room
    • Sauna
    Working away
    • Meeting rooms 8
    • Conference space size (feet) - 6006
    • Conference space size (meters) - 558
    • Computer station
    Services
    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    Facilities
    • Number of buildings/towers - 1
    • Designated smoking areas
    • Garden
    • Terrace
    Accessibility
    • Accessible bathroom
    • In-room accessibility

    In the room

    Home comforts
    • Coffee/tea maker
    • Iron/ironing board
    Sleep well
    • Hypo-allergenic bedding available
    • Sofa bed
    • Sofa bed size double
    Freshen up
    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer
    Be entertained
    • 32-inch TV
    • Satellite TV channels
    Stay connected
    • Desk
    • WiFi (surcharge)
    • Phone
    More
    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    The Rose Sanctuary has 1 treatment room. Services include Swedish massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

    The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

    Dining

    Caffe Cino - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

    Seasons Restaurant - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

    The Court Bar - This bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Open daily.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Hilton Maidstone Hotel, Maidstone’s small print

    Also known as

    • Hilton Hotel Maidstone
    • Hilton Maidstone Hotel Maidstone
    • Hilton Maidstone Kent
    • Maidstone Hilton International
    • Hilton Maidstone
    • Hilton Maidstone Hotel
    • Hotel Hilton Maidstone
    • Hotel Maidstone
    • Maidstone Hilton
    • Maidstone Hilton Hotel
    • Maidstone Hotel
    • Hilton International Maidstone

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Children under 16 years old are not allowed in the spa without adult supervision.

    Guests under 16 years old are not allowed in the spa.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Self parking costs GBP 2.00 per night

    Rollaway beds are available for an additional charge

    Breakfast costs between GBP 11.95 and GBP 16.95 per person (approximately)

    WiFi is available in guestrooms for GBP 14.99 per 24-hour period (rates may vary)

    WiFi is available in public areas for GBP 14.95 per day (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Hilton Maidstone Hotel, Maidstone

    Landmarks

    • In a regional park
    • Vinters Valley Nature Reserve (17-minute walk)
    • Brenchley Gardens (28-minute walk)
    • Maidstone Museum (29-minute walk)
    • Bearsted Golf Club (29-minute walk)
    • Hazlitt Theatre (29-minute walk)
    • Tyrewhitt-Drake Museum of Carriages (32-minute walk)
    • Mote Park (35-minute walk)

    Getting around

    • London (LGW-Gatwick) 45-min drive
    • London (LCY-London City) 49-min drive
    • Southend-on-Sea (SEN-Southend Municipal) 61-min drive
    • Maidstone Hollingbourne Station 9-min drive
    • Maidstone East Malling Station 12-min drive
    • Sittingbourne Newington Station 14-min drive
    • Self parking (surcharge)
    • Limited parking

    Recent reviews

    Good 7.8 From 381 reviews

    Hilton Maidstone Hotel, Maidstone
    Good6.0
    It's OK
    Nothing special. Stopping en-route to Gatwick.
    Lee, us1 night romance trip
    Hilton Maidstone Hotel, Maidstone
    Poor2.0
    Worst Hilton property ever!
    This was one of the worst places I have ever stayed. I am amazed it is a Hilton property. No air conditioning and no elevator. I was traving with my 77 year old mother so carrying bags up the stairs (no porters) wasn't fun. When I called the desk about the ac issue they told me to use the floor fan in the room! It sounded like someone snoring as it oscillated all night. Bedding was awful and the pillows were pathetic. Room needed way more than redecorating it needed major repairs. Filthy too! All this and I paid over $200!! I would have been better to sleep in my car.
    Carol, us1 night family trip
    Hilton Maidstone Hotel, Maidstone
    Good6.0
    Very basic had to phone reception for WiFi as not told about on checkin
    Sharon, gb1 night trip
    Hilton Maidstone Hotel, Maidstone
    Poor2.0
    Avoid and book instead any other hotels nearby
    Unacceptable for a Hilton, here is an extract of a formal letter complain which I will send to the group together with evidences:"most dirty room I ever stayed in... surely not being cleaned... Hairs in the shower, damp on the towel and in the bath, blocked sink (which would have been noticed if the room was cleaned upfront), tons of dust under the bed and full of spider webs... We also tried the food at the bar: Hairs in the plates and I was overbilled the side dishes." Not a point to complain at the reception with all these, it needs a formal letter to Hilton Group. If you book this hotel, don't be surprised if the room fare doesn't look expensive, as this is far away from any Hilton standard.
    Christophe, gb1 night trip
    Hilton Maidstone Hotel, Maidstone
    Exceptional10.0
    Great stay at the Hilton Maidstone
    Myself and my daughter stayed for one day and night , we were well looked after friendly staff , good room service , A****
    Frank, gb1 night trip

    See all reviews

    Hilton Maidstone Hotel, Maidstone

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