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Hotel Mercure Wien Westbahnhof, Vienna

4-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Felberstrasse 4ViennaVienna1150Austria

4-star hotel with restaurant, near Zoom
  • Free WiFi
Bar and Beverages
Bar is awesome
Room needs to be improved
More comfort would be nice
138See all 138 reviews
From 1,066 reviewsTripAdvisor Traveller Rating

Hotel Mercure Wien Westbahnhof, Vienna

from $59
  • x-Room for 1 or 2 person
  • x-Single room
  • xDisabled
  • X-Deluxe room with one double bed
  • x-Deluxe Room for 2 persons
  • X-Superior Room with 1 double bed-X
  • X-Superior Room for 2 persons
  • Superior Room
  • X-Superior Twin for 2 persons
  • Standard Room, 2 Twin Beds
  • X-Standard Double for 2 persons
  • Standard Room
  • X-Standard Twin for 2 persons
  • xRO1
  • xRO2
  • X-Standard room with one single bed
  • x-Privilege room for one or two people
  • Classic Twin Room, 2 Twin Beds
  • Privilege, Room
  • Standard Room
  • Family Suite

At a glance

Key facts

Hotel size

  • This hotel has 252 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 3 PM-1 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 6
  • Conference space size (feet) - 2799
  • Conference space size (meters) - 260
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 2
  • Year Built 1989
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping

Hotel Mercure Wien Westbahnhof, Vienna’s small print

Also known as

  • Hotel Mercure Westbahnhof
  • Wien Westbahnhof Hotel Mercure
  • Mercure Hotel Vienna
  • Hotel Mercure Westbahnhof Wien
  • Hotel Mercure Wien
  • Hotel Mercure Wien Westbahnhof
  • Hotel Mercure Wien Westbahnhof Vienna
  • Mercure Wien Westbahnhof
  • Mercure Wien Westbahnhof Vienna
  • Wien Hotel Mercure
  • Wien Hotel Mercure Westbahnhof

Optional extras

Self parking costs EUR 15 per day

Rollaway beds are available for EUR 25 per night

Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

Pets are allowed for an extra charge of EUR 9 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Mercure Wien Westbahnhof, Vienna


  • Heart of Vienna
  • Zoom - 22 min walk
  • Schoenbrunn Palace - 30 min walk
  • Vienna State Opera - 33 min walk
  • Leopold Museum - 25 min walk
  • Museum of Natural History - 28 min walk
  • Museum of Art History - 28 min walk
  • Austrian Parliament Building - 29 min walk

Getting around

  • Vienna (VIE-Vienna Intl.) - 25 min drive
  • Vienna West Station - 3 min walk
  • Vienna Meidling Station - 12 min drive
  • Vienna Hütteldorf Station - 12 min drive
  • Self parking (surcharge)

Recent reviews

Good 7.8 From 138 reviews

Hotel Mercure Wien Westbahnhof, Vienna
Very Good8.0
Satisfactory for brief visit
It met our needs. Room had sufficient space, lighting, etc. Bed was comfortable. Pillows were barely adequate. Bathtub was dangerous. Appreciated the safe and refrigerator, but minibar was unnecessary and cluttered up the refrigerator. Location OK. Nearby restaurants and access to public transportation. Adjacent to train station, which was a positive in terms of convenience as we arrived by train from Munich but negative in terms of a lot of homeless folks and apparent vagrants around. We took the bus from train station to airport for 8e a person - good deal, about 40-45 minute trip. In summary an acceptable place to stay for 2-day and 3-night visit.
Robert, us3 night romance trip
Hotel Mercure Wien Westbahnhof, Vienna
Nice hotel, bad hotel
The hotel is very convenient to the train station. Staff was helpful and friendly. The only bad thing was the wifi connection in the room- it was almost nonexistent. For this reason I would not stay here again.
A Traveler, usBusiness trip
Hotel Mercure Wien Westbahnhof, Vienna
Our stay was excellent. The location of the hotel is very close to all train, metro and tram stations. Very near to Mariahilfestrasse for shopping.
Edwin, ie3 night trip
Hotel Mercure Wien Westbahnhof, Vienna
Perfectly ok for a short stay.
All fine, although the room wasn't large, and breakfast wasn't included. The bottle of water for €3.80 was the only irritation.
A Traveler, gb1 night romance trip
Hotel Mercure Wien Westbahnhof, Vienna
The check in is not a 2 PM( see reservation), is a 3 PM., the elevator not work. The list of minibar is not in concordance of minibar object. I pay everything mons before. Hem ask for me guarantee card for 51,38€ ??????. After 10 days, ad today guarantee not release.
Erwin, 2 night family trip

See all reviews

Hotel Mercure Wien Westbahnhof, Vienna

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