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Hotel Mercure Wien Westbahnhof, Vienna

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Felberstrasse 4ViennaVienna1150Austria, 800-491-6126
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Good3.9 / 5
Location
Great location
Service
Fantastic service
Room
Room needs to be redecorated
Comfort
More comfort would be nice
197See all 197 Hotels.com reviews
From 873 reviewsTripAdvisor Traveller Rating

Hotel Mercure Wien Westbahnhof, Vienna

Hotel Info: 866-539-8117

from $51
  • Standard Room, 2 Single Beds
  • Superior Room, 2 Single Beds
  • Standard Room, 2 Single Beds
  • Standard Room, 1 Single Bed
  • Privilege, Room, 1 Queen Bed
  • Family Suite, 1 Double Bed
  • Classic Twin Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 252 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Also known as

  • Hotel Mercure Westbahnhof
  • Wien Westbahnhof Hotel Mercure
  • Mercure Hotel Vienna
  • Hotel Mercure Westbahnhof Wien
  • Hotel Mercure Wien
  • Hotel Mercure Wien Westbahnhof
  • Hotel Mercure Wien Westbahnhof Vienna
  • Mercure Wien Westbahnhof
  • Mercure Wien Westbahnhof Vienna
  • Wien Hotel Mercure
  • Wien Hotel Mercure Westbahnhof

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 15 per day

Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
Things to do
  • Sauna
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • Conference space size (feet) - 2799
  • Conference space size (meters) - 260
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 1989
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • In-room safe

Hotel Mercure Wien Westbahnhof, Vienna’s small print

Also known as

  • Hotel Mercure Westbahnhof
  • Wien Westbahnhof Hotel Mercure
  • Mercure Hotel Vienna
  • Hotel Mercure Westbahnhof Wien
  • Hotel Mercure Wien
  • Hotel Mercure Wien Westbahnhof
  • Hotel Mercure Wien Westbahnhof Vienna
  • Mercure Wien Westbahnhof
  • Mercure Wien Westbahnhof Vienna
  • Wien Hotel Mercure
  • Wien Hotel Mercure Westbahnhof

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 15 per day

Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 197 reviews

Hotel Mercure Wien Westbahnhof, Vienna
Excellent4.0 / 5
Satisfactory for brief visit
It met our needs. Room had sufficient space, lighting, etc. Bed was comfortable. Pillows were barely adequate. Bathtub was dangerous. Appreciated the safe and refrigerator, but minibar was unnecessary and cluttered up the refrigerator. Location OK. Nearby restaurants and access to public transportation. Adjacent to train station, which was a positive in terms of convenience as we arrived by train from Munich but negative in terms of a lot of homeless folks and apparent vagrants around. We took the bus from train station to airport for 8e a person - good deal, about 40-45 minute trip. In summary an acceptable place to stay for 2-day and 3-night visit.
3 night romance trip
Hotel Mercure Wien Westbahnhof, Vienna
Good3.0 / 5
Nice hotel, bad hotel
The hotel is very convenient to the train station. Staff was helpful and friendly. The only bad thing was the wifi connection in the room- it was almost nonexistent. For this reason I would not stay here again.
1 night business trip
Hotel Mercure Wien Westbahnhof, Vienna
Excellent4.0 / 5
Good stay as standard
I received standard service.as.expected.
2 night romance trip
Hotel Mercure Wien Westbahnhof, Vienna
Fair2.0 / 5
unprofessinal staff and management
On arrival they told me that they do not have my reservation and payment for the room and after 2 hours of discussion they reserve 100 Euro form my credit card and make a new reservation and they did not have triple room so they gave me double room and put an extra bed so the room was very small and crowded and difficult to move and in the morning they said we found your reservation and payment and will release the 100 Euro to your credit card!!! really I can't believe what happened.
1 night trip
Hotel Mercure Wien Westbahnhof, Vienna
Good3.0 / 5
Perfectly ok for a short stay.
All fine, although the room wasn't large, and breakfast wasn't included. The bottle of water for €3.80 was the only irritation.
1 night romance trip

See all reviews

Hotel Mercure Wien Westbahnhof, Vienna

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