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Hotel Mercure Wien Westbahnhof, Vienna

4 starsHotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Felberstrasse 4ViennaVienna1150Austria, 800-491-6126
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Good3.9 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Bar and Beverages
Bar is awesome
167See all 167 Hotels.com reviews
From 954 reviewsTripAdvisor Traveller Rating

Hotel Mercure Wien Westbahnhof, Vienna

Hotel Info: 866-539-8117

from $77
  • Standard Room, 2 Twin Beds
  • Superior Room, 2 Twin Beds
  • Standard Room, 2 Twin Beds
  • Standard Room, 1 Single Bed
  • Privilege, Room, 1 Queen Bed
  • Family Suite, 1 Double Bed
  • Classic Twin Room, 2 Twin Beds

At a glance

Key facts

Hotel size

  • This hotel has 252 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Also known as

  • Hotel Mercure Westbahnhof
  • Wien Westbahnhof Hotel Mercure
  • Mercure Hotel Vienna
  • Hotel Mercure Westbahnhof Wien
  • Hotel Mercure Wien
  • Hotel Mercure Wien Westbahnhof
  • Hotel Mercure Wien Westbahnhof Vienna
  • Mercure Wien Westbahnhof
  • Mercure Wien Westbahnhof Vienna
  • Wien Hotel Mercure
  • Wien Hotel Mercure Westbahnhof

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 15 per day

Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 6
  • Conference space size (feet) - 2799
  • Conference space size (meters) - 260
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 1989
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Hotel Mercure Wien Westbahnhof, Vienna’s small print

Also known as

  • Hotel Mercure Westbahnhof
  • Wien Westbahnhof Hotel Mercure
  • Mercure Hotel Vienna
  • Hotel Mercure Westbahnhof Wien
  • Hotel Mercure Wien
  • Hotel Mercure Wien Westbahnhof
  • Hotel Mercure Wien Westbahnhof Vienna
  • Mercure Wien Westbahnhof
  • Mercure Wien Westbahnhof Vienna
  • Wien Hotel Mercure
  • Wien Hotel Mercure Westbahnhof

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 15 per day

Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 167 reviews

Hotel Mercure Wien Westbahnhof, Vienna
Excellent4.0 / 5
Satisfactory for brief visit
It met our needs. Room had sufficient space, lighting, etc. Bed was comfortable. Pillows were barely adequate. Bathtub was dangerous. Appreciated the safe and refrigerator, but minibar was unnecessary and cluttered up the refrigerator. Location OK. Nearby restaurants and access to public transportation. Adjacent to train station, which was a positive in terms of convenience as we arrived by train from Munich but negative in terms of a lot of homeless folks and apparent vagrants around. We took the bus from train station to airport for 8e a person - good deal, about 40-45 minute trip. In summary an acceptable place to stay for 2-day and 3-night visit.
3 night romance trip
Hotel Mercure Wien Westbahnhof, Vienna
Good3.0 / 5
Nice hotel, bad hotel
The hotel is very convenient to the train station. Staff was helpful and friendly. The only bad thing was the wifi connection in the room- it was almost nonexistent. For this reason I would not stay here again.
Business trip
Hotel Mercure Wien Westbahnhof, Vienna
Excellent4.0 / 5
Good stay as standard
I received standard service.as.expected.
Romance trip
Hotel Mercure Wien Westbahnhof, Vienna
Fair2.0 / 5
unprofessinal staff and management
On arrival they told me that they do not have my reservation and payment for the room and after 2 hours of discussion they reserve 100 Euro form my credit card and make a new reservation and they did not have triple room so they gave me double room and put an extra bed so the room was very small and crowded and difficult to move and in the morning they said we found your reservation and payment and will release the 100 Euro to your credit card!!! really I can't believe what happened.
Other trip
Hotel Mercure Wien Westbahnhof, Vienna
Good3.0 / 5
Perfectly ok for a short stay.
All fine, although the room wasn't large, and breakfast wasn't included. The bottle of water for €3.80 was the only irritation.
1 night romance trip

See all reviews

Hotel Mercure Wien Westbahnhof, Vienna

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