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Best Western Plus Hacienda Hotel Old Town, San Diego (county)

3 stars
4041 Harney StSan DiegoCA92110United States of America, ‏‎866-925-8648
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.1 / 5
Bar and Beverages
Bar is awesome
Location
Great location
Service
Fantastic service
Amenities
Ordinary amenities
751See all 751 Hotels.com reviews
From 1,520 reviewsTripAdvisor Traveller Rating

Best Western Plus Hacienda Hotel Old Town, San Diego (county)

Hotel Info: 866-925-8648

from $130
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Superior Room, 1 Queen Bed
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Queen Bed
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed
  • Standard Room, 1 Queen Bed, Smoking
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Superior Room, 2 Queen Beds
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Deluxe Room, 2 Queen Beds
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Smoking
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Kitchenette
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms

Arriving/leaving

  • Check-in time starts at 15:00:00
  • Check-out time is 12:00:00
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Up to 80 lb

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours *

  • Free train station pickup *

Parking

  • Self parking *

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Also known as

  • Best Western Hacienda Hotel Old Town
  • Old Town Best Western Hacienda
  • Best Western San Diego
  • Best Western Hacienda Hotel Old Town San Diego
  • Best Western Old Town Hacienda
  • Best Western Plus Hacienda
  • Best Western Plus Hacienda Hotel
  • Best Western Plus Hacienda Hotel Old Town
  • Best Western Plus Hacienda Old Town
  • Hacienda Best Western
  • Hacienda Old Town
  • Hotel Best Western Old Town

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Facility access costs USD 7.00 per accommodation, per night

Self parking costs USD 16.00 per day with in/out privileges

Rollaway beds are available for USD 10.00 per day

Breakfast costs between USD 10.00 and USD 18.00 for adults, and USD 7.00 and USD 18.00 for children (approximately)

Cribs/Infant beds are available for USD 10.00 per stay

Pets are allowed for an extra charge of USD 20.00 per night

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbeque grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Personal motorized watercraft on site
  • Golfing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Use of nearby fitness center (discount)
Working away
  • Business center
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 3000
  • Conference space size (meters) - 279
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Sofa bed size twin
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls (limited)
Food and drink
  • Refrigerator
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Old Town Tequila Factory - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Best Western Plus Hacienda Hotel Old Town, San Diego (county)’s small print

Also known as

  • Best Western Hacienda Hotel Old Town
  • Old Town Best Western Hacienda
  • Best Western San Diego
  • Best Western Hacienda Hotel Old Town San Diego
  • Best Western Old Town Hacienda
  • Best Western Plus Hacienda
  • Best Western Plus Hacienda Hotel
  • Best Western Plus Hacienda Hotel Old Town
  • Best Western Plus Hacienda Old Town
  • Hacienda Best Western
  • Hacienda Old Town
  • Hotel Best Western Old Town

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Facility access costs USD 7.00 per accommodation, per night

Self parking costs USD 16.00 per day with in/out privileges

Rollaway beds are available for USD 10.00 per day

Breakfast costs between USD 10.00 and USD 18.00 for adults, and USD 7.00 and USD 18.00 for children (approximately)

Cribs/Infant beds are available for USD 10.00 per stay

Pets are allowed for an extra charge of USD 20.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 751 reviews

Best Western Plus Hacienda Hotel Old Town, San Diego (county)
Fair2.0 / 5
Don't let them fool you with flattery...
Our "room with a view" included a front door that opened to the vending machines and an ice machine that rarely had ice. The shower walls had hair on them. There was beach sand on the floor in the bathroom. In general the white walls in the bathroom were filthy! There was a used tissue/possibly toilet paper on the floor between the two queen beds. There were Lego toys left on the floor in the bedroom area. There was a knob missing on the dresser with an exposed screw and mismatched knobs on said dresser. We were in the 800 block and the overall outside grounds were dirty! The closet doors non operational as they are so old. The ceiling fan wobbled around so bad that it seemed it may fall out of the ceiling. Wish I had been on the plaza level, like our other family, as that area seemed a lot cleaner and more paid attention to. Those rooms were nice and had the amazing view we had been promised.
3 night family trip
Best Western Plus Hacienda Hotel Old Town, San Diego (county)
Excellent4.0 / 5
Not too pleased
I have stayed at this hotel many times, great location. This time I was very disappointed. They charged additional fees for "resort and parking". I have never been charged fees like this in the past. Parking fees were all over the place for each guest. Not a set price. Mine was $16.00 per night, guest in front of me checking in paid $10.00, guest next to my room paid $7.00 and another paid nothing. We went for a trolley and boat ride and when we came back to the room later in the the day, I had to request them to "tidy" my room and supply new towels. The staff was great, but the management is questionable. I think it will be a while before I stay here again. For the amount of money spent on the room, we should not have had to pay the additional fees nor request housekeeping.
2 night romance trip
Best Western Plus Hacienda Hotel Old Town, San Diego (county)
Good3.0 / 5
Three stars
Had to use the recycle trash can because there was no trash can in the room. Asked for one and said to just use recycle can. Had many dirty diapers from little one. Bathroom door would stick because it wasn't put on correctly, and drain plug did not work well.
2 night family trip
Best Western Plus Hacienda Hotel Old Town, San Diego (county)
Poor1.0 / 5
Never Again
I was very unhappy that the WiFi did not work and that I was told the issue would be resolved asap yet after 2 nights nothing ever got resolved. Also no cable and the place is pretty old from the inside, the carpet in my room was extremely dirty. They also make you pay $16 a night for parking or you have to park on the street.
2 night family trip
Best Western Plus Hacienda Hotel Old Town, San Diego (county)
Fair2.0 / 5
Disappointed
We were not accommodated when asked to be. We felt we were stuck in the highest level out of spite. So needless to say, Wi-Fi did not work. Nonetheless, we never complained.
3 night romance trip

See all reviews

Best Western Plus Hacienda Hotel Old Town, San Diego (county)

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