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1 room, 2 adults
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Hotel Grand Chancellor Palm Cove, Palm Cove

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Coral Coast DrivePalm CoveQLD4879Australia, 800-491-6126
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Good3.7 / 5
Location
Great location
Service
Fantastic service
Comfort
More comfort would be nice
Room
Room needs to be redecorated
57See all 57 Hotels.com reviews
From 270 reviewsTripAdvisor Traveller Rating

Hotel Grand Chancellor Palm Cove, Palm Cove

Hotel Info: 866-539-8117

from $74
  • Superior Suite, 2 Bedrooms
  • Superior Room, 2 Double Beds
  • Superior Suite, 2 Bedrooms
  • Standard Room, 2 Double Beds
  • Superior Room
  • Standard Suite
  • Superior Suite, 1 Queen Bed
  • Standard Suite, 1 King Bed
  • Standard Room
  • Standard Room
  • Superior Suite
  • Standard Room
  • Superior Suite, 2 Bedrooms
  • Superior Suite, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is 11 AM
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Also known as

  • Grand Chancellor Palm Cove
  • Hotel Grand Chancellor Palm Cove
  • Palm Cove Grand Chancellor
  • Novotel Palm Cove Hotel Palm Cove
  • Palm Cove Novotel

Policies

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Cash deposit: AUD 100 per night

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 90.00

Rollaway beds are available for AUD 40 per night

Buffet breakfast is offered for an extra charge of AUD 20.00 per person (approximately)

Airport shuttle service is offered for an extra charge of AUD 24.00 per person (one-way)

Airport shuttle for children between the ages of 3 and 12 costs AUD 24.00 (one way)

WiFi is available in guestrooms for AUD 15 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Arcade/game room
Working away
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 5102
  • Conference space size (meters) - 474
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1987
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 102-cm plasma TV
  • Pay movies
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Recreation

On Site

  • Golfing on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby

Hotel Grand Chancellor Palm Cove, Palm Cove’s small print

Also known as

  • Grand Chancellor Palm Cove
  • Hotel Grand Chancellor Palm Cove
  • Palm Cove Grand Chancellor
  • Novotel Palm Cove Hotel Palm Cove
  • Palm Cove Novotel

Policies

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Cash deposit: AUD 100 per night

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 90.00

Rollaway beds are available for AUD 40 per night

Buffet breakfast is offered for an extra charge of AUD 20.00 per person (approximately)

Airport shuttle service is offered for an extra charge of AUD 24.00 per person (one-way)

Airport shuttle for children between the ages of 3 and 12 costs AUD 24.00 (one way)

WiFi is available in guestrooms for AUD 15 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 57 reviews

Hotel Grand Chancellor Palm Cove, Palm Cove
Excellent4.0 / 5
Mixed feelings
Mixed feelings, nicely maintained property, friendly staff and good price. However our room, although spacious was past its sell by date, with the furniture rather worn (hard to get out of the couch) and poor lighting ( low wattage CFLs and a single lamp in the lounge don't cut it)
5 night family trip
Hotel Grand Chancellor Palm Cove, Palm Cove
Excellent4.0 / 5
Large spacious rooms, great location
Spacious rooms, great location, attended an engagement party and the venue was beautiful, in particular the fig tree deck. Plenty of parking space and wifi worked well
1 night romance trip
Hotel Grand Chancellor Palm Cove, Palm Cove
Excellent4.0 / 5
Great value for money and very clean, spacious room. However the room services can be improved. It took two phone calls and 45mins to get toiletries brought to us (used items were not always replaced upon servicing). Also the pillows were very soft and low, leaving my partner with a sore neck and not sleeping well. We rang to enquire if there were any other pillow types available and told someone would come to our room, however this never occurred.
8 night romance trip
Hotel Grand Chancellor Palm Cove, Palm Cove
Outstanding5.0 / 5
Very impressive Hotel
Really enjoyed our stay from start to finish. Welcoming helpful and friendly staff, nice well appointed room, very clean. Close walk to beach and Palm Cove restaurants, etc. Will be returning for a longer stay. 10 out of 10!
1 night romance trip
Hotel Grand Chancellor Palm Cove, Palm Cove
Excellent4.0 / 5
Winter getaway
The hotel grand chancellor is a great hotel, perfect location in an idyllic setting, however, the rooms were a little tired. Palm Cove is a beautiful place with a lovely beach, plenty of restaurants/bars, a place I would definitely return to.
6 night romance trip

See all reviews

Hotel Grand Chancellor Palm Cove, Palm Cove

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