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Hotel Grand Chancellor Palm Cove, Palm Cove

4-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Coral Coast DrivePalm CoveQLD4879Australia

4-star hotel in Palm Cove with restaurant, pool bar
  • Free WiFi in lobby and free parking
Great location
Great pool
Bar and Beverages
Standard bar
Room needs to be improved
65See all 65 reviews
From 481 reviewsTripAdvisor Traveller Rating

Hotel Grand Chancellor Palm Cove, Palm Cove

from $75
  • Standard Room
  • Superior Room
  • Standard Suite
  • Superior Suite
  • Superior Suite, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 2 floors


  • Check-in time starts at 2:00 PM
  • Check-out time is 11 AM
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas



  • Airport shuttle (available 24 hours) *


  • Free self parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Arcade/game room
Working away
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 5102
  • Conference space size (meters) - 474
  • Conference center
  • Computer station
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 2
  • Year Built 1987
  • Designated smoking areas (fines apply)
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 102-cm plasma TV
  • Pay movies
Stay connected
  • Desk
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features


On Site

  • Golfing on site


  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby

Hotel Grand Chancellor Palm Cove, Palm Cove’s small print

Also known as

  • Grand Chancellor Palm Cove
  • Hotel Grand Chancellor Palm Cove
  • Palm Cove Grand Chancellor
  • Novotel Palm Cove Hotel Palm Cove
  • Palm Cove Novotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Cash deposit: AUD 100 per night

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 90.00

Rollaway beds are available for AUD 40 per night

Buffet breakfast is offered for an extra charge of AUD 25.00 per person (approximately)

Airport shuttle service is offered for an extra charge of AUD 24.00 per person (one-way)

Airport shuttle for children between the ages of 3 and 12 costs AUD 24.00 (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Grand Chancellor Palm Cove, Palm Cove


  • Palm Cove Beach - 13 min walk
  • Clifton Village Shopping Centre - 41 min walk
  • Clifton Beach - 2.6 mi / 4.1 km
  • Great Barrier Reef - 8.1 mi / 13.1 km
  • Skyrail Rainforest Cableway - 7.5 mi / 12.1 km
  • Tjapukai Cultural Park - 7.5 mi / 12.1 km
  • Cattana Wetlands - 8.1 mi / 13 km
  • Hartley's Crocodile Adventures - 8.1 mi / 13 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 29 min drive
  • Redlynch Station - 21 min drive
  • Freshwater Station - 23 min drive
  • Cairns Station - 30 min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Good 7.2 From 65 reviews

Hotel Grand Chancellor Palm Cove, Palm Cove
Very Good8.0
Convenient but not 4 stars
Hotel was in a good location and the staff were nice but the room and one of the pools was a bit sorry
Elena, us2 night romance trip
Hotel Grand Chancellor Palm Cove, Palm Cove
Very Good8.0
Mixed feelings
Mixed feelings, nicely maintained property, friendly staff and good price. However our room, although spacious was past its sell by date, with the furniture rather worn (hard to get out of the couch) and poor lighting ( low wattage CFLs and a single lamp in the lounge don't cut it)
A Traveler, us5 night family trip
Hotel Grand Chancellor Palm Cove, Palm Cove
Very Good8.0
Great pool
Great pool and good breakfast selection
Alexa, gb1 night trip
Hotel Grand Chancellor Palm Cove, Palm Cove
Wish I stayed longer
It's a great hotel nice staff great facilities etc shame we stayed just one night
agnes, au1 night romance trip
Hotel Grand Chancellor Palm Cove, Palm Cove
Very Good8.0
Older style hotel in great location for great pric
Our stay was great. Location is awesome a short walk to the main esplanade but away from the hustle and bustle. The rooms were aged but very large so lots of room. Our fridge freezer was frozen with old ice though and needed defrosting so couldnt use it. There were a few cobwebs around though. And the buffet breakfast was just average. Its lucky they give you a 2 for 1 voucher for first morning as its not worth $25 each. Overall tho staff were lovely and for the budget price i would stay here again. We did head to the bar toward the end of happy hour and waited 10 mins to be served and no one appeared so we left and went downtown. This would be our only real complaint.
Donna, au1 night trip with friends

See all reviews

Hotel Grand Chancellor Palm Cove, Palm Cove

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