4/10 Fair
8 May 2023
Disgusting stay
First room had pets hairs and urine stains and a strong smell of urine in the corridor and room. Upon entering there were dead bugs close to the door. The service of the receptionist I’ve dealt with were so cold and unfriendly. When I requested a room change I was told they don’t have any available rooms and they were not sure about housekeeping either to clean our room. I requested to speak to the manager then only did a room “suddenly become available” the next room we found a used earplug in. The experience was disgusting. I will NEVER stay here again. Please remove from your website.
Mikkaela
Mikkaela, 1-night trip
Verified Hotels.com guest review