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Crowne Plaza Syracuse, Syracuse

3.5-star3.5 stars
701 E Genesee StreetSyracuseNY13210United States of America

3.5-star hotel with restaurant, near Erie Canal Museum
  • Free WiFi
Good internet service
Bar and Beverages
Bar is awesome
Value for money
Fairly good value for money
More comfort would be nice
280See all 280 reviews
From 725 reviewsTripAdvisor Traveller Rating

Crowne Plaza Syracuse, Syracuse

from $97
  • xDeluxe Kingx
  • xdeleted
  • xdeleted
  • Standard Room, Non Smoking
  • Room, 1 King Bed, Non Smoking (Feature)
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Accessible, Non Smoking
  • xOne Double Bed, Non-Smoking, Wheelchair Accessible
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Executive Room, 1 Double Bed, Non Smoking (Leisure)
  • Executive Suite, One King Bed, Non-Smoking
  • Two Single Beds, Non-Smoking
  • Deluxe
  • Executive, One Double Bed, Non-Smoking
  • One Double and One Sofa Bed, Non-Smoking
  • One Double and One Sofa Bed, Non-Smoking
  • One Double Bed, Non-Smoking
  • One Double Bed, Smoking
  • One King Bed, Non-Smoking, Accessible
  • Deluxe, Non-Smoking
  • Superior
  • Deluxe, One King Bed, Non-Smoking
  • Two Double Beds, Pool View, Non-Smoking
  • Suite, One King Bed, Non-Smoking
  • Room, Accessible, Non Smoking
  • Superior, One King Bed
  • Superior
  • Superior, One King Bed
  • Superior, Two Twin Beds
  • Executive, One King Bed
  • Deluxe, One King Bed
  • Deluxe, Two Twin Beds
  • Executive, Two Twin Beds
  • Executive, One King Bed
  • Junior Suite
  • Premium Suite, One King Bed
  • One King Bed, Ocean View
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, Accessible, Non Smoking
  • Deluxe Room, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking

About Crowne Plaza Syracuse, Syracuse

This city-center property is located in Syracuse, close to Everson Museum of Art, Landmark Theatre, and Clinton Square. Also nearby are Syracuse University and Carrier Dome.

Hotel Features.
Crowne Plaza Syracuse has a 24-hour fitness facility. Business amenities include a business center, a computer station, wireless Internet access, and business services. Crowne Plaza Syracuse has a restaurant and a bar/lounge. Room service is available during limited hours. Event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities. There is over 12,500 square feet of meeting and event space. This 3.5-star property provides a complimentary airport shuttle.

Amenities featured in guestrooms include air conditioning, coffee/tea makers, and televisions. In addition, amenities available on request include refrigerators, hypo-allergenic bedding, and wake-up calls. 32-inch televisions with premium TV channels are featured in guestrooms. Business-friendly amenities include multi-line phones, desks, and voice mail. Bathrooms feature hair dryers, rainfall showerheads, and complimentary toiletries. Guestroom services include housekeeping.

At a glance

Key facts

Hotel size

  • This hotel has 277 rooms
  • This hotel is arranged over 20 floors


  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available from 4:30 AM to 11:30 PM. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets allowed *

Extra people

  • Roll-away beds available, charges may apply*


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free airport shuttle from 4:30 AM to 11:30 PM


  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms 16
  • Conference space size (feet) - 12500
  • Conference space size (meters) - 1161
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Elevator/lift
  • ATM/banking
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Crowne Plaza Syracuse, Syracuse’s small print

Also known as

  • Crowne Plaza Hotel Syracuse
  • Crowne Plaza Syracuse
  • Syracuse Crowne Plaza
  • Renaissance Syracuse
  • Crowne Plaza Syracuse Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 15.00 per day

Breakfast costs between USD 8 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crowne Plaza Syracuse, Syracuse


  • In Downtown Syracuse
  • Erie Canal Museum - 12 min walk
  • Museum of Science and Technology - 16 min walk
  • Syracuse University - 20 min walk
  • Everson Museum of Art - 10 min walk
  • OnCenter Complex - 11 min walk
  • Carrier Dome - 19 min walk
  • Rosamond Gifford Zoo - 45 min walk

Getting around

  • Syracuse, NY (SYR-Hancock Intl.) - 13 min drive
  • Syracuse Station - 7 min drive
  • Self parking (surcharge)
  • Free airport shuttle

Recent reviews

Good 7.8 From 280 reviews

Crowne Plaza Syracuse, Syracuse
Very Good8.0
Great service mediocre room.
The staff was exceptionally friendly. They even gave us a room with a better view so that my child could have a great view of the window. However the room as a whole felt slightly dirty. The space under the window was very wet with water from either condensation or leaking. And the gaps in between the table and the air conditioner will full of filthy dirty crud. The bathroom was nice enough and the beds were perfect. Also the elevator system was ridiculously annoying having to type in your number outside the elevator and wait. Perhaps that's a better system from a functional standpoint however from a customer standpoint it's not very satisfying.
Justin, us1 night trip
Crowne Plaza Syracuse, Syracuse
The trip was excellent - and management helped me when my car locks froze with the -2 degree weather I woke up too!
A Traveler, us1 night trip
Crowne Plaza Syracuse, Syracuse
Make sure to purchase the Breakfast Buffet!
This is my second stay at this location. The room was clean but extremely cold despite the thermostat being turned to 85 degrees. We did however thoroughly enjoy the breakfast buffet we purchased with our room. Overall a good but cold stay!
A Traveler, us1 night trip with friends
Crowne Plaza Syracuse, Syracuse
I love everything about this hotel. Having grown up in Syracuse, I always choose to stay here when I visit friends and family. The rooms are clean, the beds are very comfortable and I love the water pressure of the rain showers! The lounge is very relaxing and the small fitness center is great. My only complaint is the highway noise, however that is not the hotel's fault - you can't have convenient access to the highway and expect it to be quiet all the time.
Michael, us1 night romance trip
Crowne Plaza Syracuse, Syracuse
Very Good8.0
Nice hotel if you like to stay by the Interstate
Hotel was good but .... Located by Interstate 81. Hard for me to sleep with all the traffic constantly going by. Shower was ok but could have had more pressure.
Michael, us1 night romance trip

See all reviews

Crowne Plaza Syracuse, Syracuse

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