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Crowne Plaza Syracuse, Syracuse

3.5 stars
701 E Genesee StreetSyracuseNY13210United States of America, ‏800-491-6126
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Good3.9 / 5
WiFi
Good internet service
Service
Fantastic service
Comfort
Uncomfortable
Wellness Area
Poor wellness & sports facilities
415See all 415 Hotels.com reviews
From 635 reviewsTripAdvisor Traveller Rating

Crowne Plaza Syracuse, Syracuse

Hotel Info: 866-539-8117

from $151
  • Deluxe, One King Bed
  • Deluxe, Two Twin Beds
  • Room, Non Smoking
  • Two Single Beds, Non-Smoking
  • Executive, Two Twin Beds
  • Executive, One King Bed
  • Junior Suite
  • Premium Suite, One King Bed
  • One King Bed, Ocean View
  • Superior
  • Room, Accessible, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Standard Room, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • One Double Bed, Smoking
  • King Leisure, Executive Room, 1 King Bed, Non Smoking
  • Superior, One King Bed
  • Superior
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Non Smoking (Feature)
  • Superior, One King Bed
  • Superior, Two Twin Beds
  • King Leisure, Room, 1 King Bed, Non Smoking
  • Executive, One King Bed
  • One Double and One Sofa Bed, Non-Smoking
  • One Double Bed, Non-Smoking
  • Room, Accessible, Non Smoking
  • Executive Suite, One King Bed, Non-Smoking
  • Room, 2 Double Beds, Non Smoking
  • One King Bed, Non-Smoking, Accessible
  • Executive Room, 1 Double Bed, Non Smoking
  • Deluxe
  • Suite, 1 King Bed, Non Smoking
  • Deluxe Room, Accessible, Non Smoking
  • Deluxe, One King Bed, Non-Smoking
  • Executive, One Double Bed, Non-Smoking
  • Deluxe, Non-Smoking
  • Two Double Beds, Pool View, Non-Smoking
  • One Double and One Sofa Bed, Non-Smoking
  • Suite, One King Bed, Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 279 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Hotel Syracuse
  • Crowne Plaza Syracuse
  • Syracuse Crowne Plaza
  • Renaissance Syracuse
  • Crowne Plaza Syracuse Hotel

Optional extras

Self parking costs USD 9.00 per day

Breakfast costs between USD 8 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms 16
  • Conference space size (feet) - 12500
  • Conference space size (meters) - 1161
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Crowne Plaza Syracuse, Syracuse’s small print

Also known as

  • Crowne Plaza Hotel Syracuse
  • Crowne Plaza Syracuse
  • Syracuse Crowne Plaza
  • Renaissance Syracuse
  • Crowne Plaza Syracuse Hotel

Optional extras

Self parking costs USD 9.00 per day

Breakfast costs between USD 8 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 415 reviews

Crowne Plaza Syracuse, Syracuse
Excellent4.0 / 5
Elevator was confusing to operate at first, theres no gift shop, and shower tends to flood slightly because its a single glads wall in the shower. minor things but overall was a comfortable stay
2 night romance trip
Crowne Plaza Syracuse, Syracuse
Outstanding5.0 / 5
Very hot in Syracuse!!! Stayed overnight to get some air conditioning!! We had a great stay and sleep
1 night trip with friends
Crowne Plaza Syracuse, Syracuse
Good3.0 / 5
overall meh. for the price poor.
showed up 1 hour after "check in time" (4pm) and the room wasn't ready. had to wait 30+ minutes for the room to be ready.
1 night trip with friends
Crowne Plaza Syracuse, Syracuse
Fair2.0 / 5
The hotel it's self was beautiful. Everything else not so much. Check in was to be at 4pm however we never got our keys to our room till 6:30. We had plans to be somewhere by 6:15, so obviously we were late to our event. When we went to the front desk numerous times to see if our room was ready, the staff was not trying to help us at all. They said the room wasn't ready because they were waiting for sheets to be cleaned. They never offered us drink coupons or anything for the inconvenience. We had to ask for them and they were hesitant to even do that. We asked about getting a discounted room and they said they couldn't because I booked through Expedia.
1 night trip with friends
Crowne Plaza Syracuse, Syracuse
Good3.0 / 5
Not the best experience
The only problem is that the aircondition didnt work properly and wouldnt go lower than 79degrees. Ordered room service the night before for breakfast which it never showed up. Ask the front desk and they said they lost our order.
2 night family trip

See all reviews

Crowne Plaza Syracuse, Syracuse

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