All hotels in Palm Cove, Queensland, Australia
1 room, 2 adults
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The Reef House Palm Cove MGallery by Sofitel, Palm Cove

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
99 Williams EsplanadePalm CoveQLD4879Australia, 800-491-6126
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Excellent4.1 / 5
Wellness Area
Great wellness & sports facilities
Food
Delicious food
Service
Fantastic service
Vibe
Decent vibe
72See all 72 Hotels.com reviews
From 601 reviewsTripAdvisor Traveller Rating
  • Cairns, QLD (CNS-Cairns Intl.) 29-min drive; 16.1 miles/26 km
  • Redlynch Station 21-min drive; 12 miles/19.4 km
  • Freshwater Station 24-min drive; 13.1 miles/21 km
  • Kuranda Station 32-min drive; 18 miles/28.9 km
  • Free self parking
  • Free parking nearby
  • Airport shuttle (surcharge)

The Reef House Palm Cove MGallery by Sofitel, Palm Cove

Hotel Info: 866-539-8117

from $192
  • Brigadier Room
  • Brigadier Beachfront Spa Room
  • Verandah Room
  • Suite, 1 King Bed, Ocean View
  • Reef Suite 2 Bedroom Ocean View Apartment 2 King beds
  • Room, 1 King Bed, Beachfront (Brigadier)
  • Room, 1 King Bed (Verandah)
  • Apartment, 2 Bedrooms (2 King beds)
  • Reef Suite
  • Villa Casablanca 4 Bedroom Villa Spa Apartment 2 King beds
  • Studio, 1 King Bed (Brigadier)
  • Brigadier beachfront Spa room
  • Family Room
  • Beachfront Suite
  • Endeavour Suite
  • Verandah spa Rooms
  • Verandah Spa Room
  • Suite, 1 King Bed (Verandah)

At a glance

Key facts

Hotel size

  • This hotel has 69 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

  • Free nearby parking

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Reef House Hotel
  • Reef House Palm Cove MGallery Sofitel
  • Reef House MGallery Sofitel
  • Reef House Hotel Palm Cove MGallery Collection
  • Reef House Palm Cove MGallery Collection
  • Reef House Palm Cove MGallery Collection Hotel
  • Reef House MGallery Collection Hotel
  • Reef House MGallery Collection
  • Reef House Hotel Palm Cove
  • The Sebel Reef Hotel
  • Sebel Reef Hotel

Policies

Parking height restrictions apply.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: AUD 100 per stay

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Rollaway beds are available for AUD 40 per night

Breakfast costs between AUD 22.00 and AUD 35.00 per person (approximately)

Airport shuttle service is offered for an extra charge of AUD 24 per person (one way)

Airport shuttle service for children costs AUD 12.00 (one way)

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Pool umbrellas
  • Spa tub
Working away
  • Conference space
  • One meeting room
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

Reef House Day Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Recreation

On Site

  • Spa tub
  • Bicycle rentals on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Rafting nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Windsurfing nearby

The Reef House Palm Cove MGallery by Sofitel, Palm Cove’s small print

Also known as

  • Reef House Hotel
  • Reef House Palm Cove MGallery Sofitel
  • Reef House MGallery Sofitel
  • Reef House Hotel Palm Cove MGallery Collection
  • Reef House Palm Cove MGallery Collection
  • Reef House Palm Cove MGallery Collection Hotel
  • Reef House MGallery Collection Hotel
  • Reef House MGallery Collection
  • Reef House Hotel Palm Cove
  • The Sebel Reef Hotel
  • Sebel Reef Hotel

Policies

Parking height restrictions apply.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: AUD 100 per stay

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Rollaway beds are available for AUD 40 per night

Breakfast costs between AUD 22.00 and AUD 35.00 per person (approximately)

Airport shuttle service is offered for an extra charge of AUD 24 per person (one way)

Airport shuttle service for children costs AUD 12.00 (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 72 reviews

The Reef House Palm Cove MGallery by Sofitel, Palm Cove
Outstanding5.0 / 5
Would stay there again
We enjoyed it very much. The location was excellent and it was close to many attractions. The staff was very friendly and had great advice and recommendations.
4 night family trip
The Reef House Palm Cove MGallery by Sofitel, Palm Cove
Outstanding5.0 / 5
Palm Cove Treasure
Palm Cove is an absolutely beautiful area conveniently located between Port Douglas and Cairns. the excursion companies will pick you up right from the hotel, so you don't have to worry about transportation. We came in December, so there were jellyfish nets up in the ocean to swim in, but the hotel has saltwater and freshwater pools. The food in the restaurant was excellent. Our room was beautiful. Overall, this was a great place and I would definitely stay here again.
3 night romance trip
The Reef House Palm Cove MGallery by Sofitel, Palm Cove
Good3.0 / 5
Nice enough but could be so much better.
The Reef House is a lovely looking hotel sitting under big Malaleuca trees, right opposite the beach and within easy reach of all the great restaurants and cafes of Palm Cove. We loved the hotels heated pool and the Happy Hour complimentary punch and canapés are a nice touch.. when it eventually arrives! It is meant to be served from 4.30-5.30pm but guests are typically still sitting around waiting until after 5pm which feels a bit awkward. The restaurant is fantastic! We loved the food and the service and it was one of our nicest meals in Palm Cove! The hotel itself is a bit tired. The rooms are comfortable enough and well equipped but the linen is old, rough and feels dirty and all the pillows need replacing. All the roof and guttering in the hotel need cleaning and it needs all new carpet in the hall and lounge areas as it's very stained. The slate tiles around the pool area need to be updated for something more modern.. it's very dated as are the pool fences. It's a nice enough hotel but with a few touches like some fresh flowers, better lighting, new carpet, nicer corridors, clean sunlounge cushions... it could be a lovely hotel. As it is now, it just lacks that special touch.
7 night family trip
The Reef House Palm Cove MGallery by Sofitel, Palm Cove
Outstanding5.0 / 5
Relaxing Stay
A welcoming, boutique style hotel in a tropical setting. Lovely view of the pool and across the road from the beach. The restaurant offered a selection of tasty meals and all staff were friendly and accommodating. There was access to a library which provided a variety of books for borrowing and the 'happy hour' provided an opportunity for guests to mingle.
4 night trip with friends
The Reef House Palm Cove MGallery by Sofitel, Palm Cove
Good3.0 / 5
Could be improved. Not really a 5-star hotel
It was a good enough stay but we didn't think the hotel was actually 5-star hotel as advertised. The reception staff were not friendly at all and the service was poor. The location was great. The restaurant was great in the evening.
4 night romance trip

See all reviews

The Reef House Palm Cove MGallery by Sofitel, Palm Cove

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