Caravelle Saigon

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Outdoor pool
Outdoor pool
Outdoor pool
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Overview of Caravelle Saigon

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Caravelle Saigon

5.0 star property
Luxury hotel with spa, near Dong Khoi Shopping Street

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Bar
The price is $139
Price available on 10/8/2022
Map
19 - 23 Lam Son Square, District 1, Ho Chi Minh City
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In District 1
  • Ben Thanh Market - 10 min walk
  • Dong Khoi Street - 1 min drive
  • Saigon Square - 4 min drive
  • Bui Vien Walking Street - 2 min drive
  • War Remnants Museum - 7 min drive
  • Saigon Zoo and Botanic Garden - 2 min drive
  • Pham Ngu Lao Backpacker Area - 9 min drive

Getting around

  • Tan Son Nhat Intl. Airport (SGN) - 23 min drive
  • Saigon Railway Station - 13 min drive
  • Airport shuttle (surcharge)

About this property

Caravelle Saigon

5-star luxury hotel in the heart of District 1
Caravelle Saigon is located close to Ben Thanh Market, and provides a roundtrip airport shuttle, a poolside bar, and a rooftop terrace. Indulge in aromatherapy, a body scrub, and a Thai massage at Kara Spa, the onsite spa. Enjoy brunch and more at the two onsite restaurants. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Buffet breakfast (surcharge), limo/town car service, and an elevator
  • Wedding services, a banquet hall, and a gift shop
  • Massage treatment rooms, a ballroom, and coffee/tea in the lobby
  • Guest reviews give top marks for the pool, helpful staff, and location
Room features
All 333 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 49-inch LCD TVs with premium channels
  • Daily housekeeping and phones

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 333 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • The booking confirmation, either electronic or hard copy, along with matching photo identification must be presented at check-in. Any other arrangements must be coordinated with the property prior to arrival.
  • Ninteen Restaurant is closed until further notice. A la carte breakfast is available at Café de l’Opera.
  • This property enforces a strict dress code in the signature loung.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 1956
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 49-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Kara Spa has massage/treatment rooms. Services include Swedish massages, Thai massages, facials, and body wraps. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

NINETEEN Restaurant - This buffet restaurant serves breakfast, brunch, and dinner.
Cafe de l'Opera - This café serves breakfast, brunch, and dinner. Open daily.
Reflections - This fine-dining restaurant serves dinner only. Open daily.
Saigon Saigon Rooftop Bar - Onsite bar. Open daily.
Tapas Kitchen - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: VND 2000000 per night
  • A damage deposit of VND 2000000 will be collected before check-in

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 559000 for adults and VND 280000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 1680000 per vehicle (one-way, maximum occupancy 2)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property enforces a smart casual dress code in the Signature Lounge.

Also known as

Caravelle Ho Chi Minh City
Caravelle Hotel
Caravelle Hotel Ho Chi Minh City
Hotel Caravelle
Caravelle Saigon Hotel Ho Chi Minh City
Caravelle Saigon Hotel
Caravelle Saigon Ho Chi Minh City
Caravelle Saigon
Caravelle Hotel Saigon
Caravelle Saigon Hotel
Caravelle Saigon Ho Chi Minh City
Caravelle Saigon Hotel Ho Chi Minh City

Frequently asked questions

Does Caravelle Saigon offer free cancellation for a full refund?
Yes, Caravelle Saigon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Caravelle Saigon?
As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Caravelle Saigon on Oct 8, 2022 start from $139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Caravelle Saigon?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Caravelle Saigon?
Yes, there's an outdoor pool.
Are pets allowed at Caravelle Saigon?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Caravelle Saigon?
Yes, an airport shuttle is available. The charge is VND 1680000 per vehicle one-way.
What are the check-in and check-out times at Caravelle Saigon?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Caravelle Saigon and nearby?
Caravelle Saigon has 2 bars and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near Caravelle Saigon?
Yes, there are 2 onsite restaurants. Nearby restaurants include Fork Saigon (3-min walk), Portofino (3-min walk), and Ciao Bella (3-min walk).
What's the area around Caravelle Saigon like?
Caravelle Saigon is in District 1, a short 10-minute walk from Ben Thanh Market and 7 minutes' walk from Saigon Square. Travelers say that the hotel is in a great location.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Malynda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I stay here about 3 days and I love it.
Nhattao, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Will use same hotel whenever in ho chi minh
The hotel in excellent location , The room was nice and employee s were super
Dr Nasser, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall good hotel.
Great location Overall happy with hotel. Just disappointed one day room not made up until late in the afternoon.
Anita, 4-night trip
Verified Hotels.com guest review

4/10 Fair

staffs service level is low.
as a old hotel by renovation, whole facilities hardware of hotel is great. however the solfware of staffs service is tarrible. hos[pitalities education is not enough. Forgot things they promise easily. did not follow what is in booking. rate of 5 stars for facilities, rating of service is 3 stars level. unfortunately to said that.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

CHANGKEE, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Still a nice place and at the heart at downtown Saigon
Hanh, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Disappointed in Caravelle
For a 5 star hotel, we were disappointed with the quality of our king bed standard room and housekeeping in particular. After we returned to our room at 5 pm after a day tour, our bed was half made, with the large decorative cushions on the floor and slippers were out-( we were confused- was this the turn down service at 5 pm? ). Our Ironing board was still out as we had left it in the middle of the room in our hurry in the morning. Towels were replaced but the bath mat was left on the floor. … not sure if it was a clean one? Last nights “turn down service” consisted of slippers on floor n curtains drawn- that was it- the decorative cushions were left ON the bed. Room refrigerator is empty apart from water. Bed was way too soft for us, and automatic bright light comes on whenever you use the bathroom at night! Musty smell in room- (prob after being locked down during covid?) The Saigon bar upstairs lacked atmosphere - didn’t look at all like the photo- & disappointed with the surly service of some staff up there. On the plus side, pool is wonderful , (but you need to drag the cushions onto the lounge chairs by yourself- they are not set up.) Breakfast was adequate, not a great selection for a 5 star- but staff were very attentive. The Reception were efficient and door staff were great. We received a late checkout until 2 pm which we appreciated. But, overerall, many little details are lacking for a 5 star establishment. Would not recommend or stay here again.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review