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Hotel Milano, Puerto Rico Island

2.5 stars
307 Fortaleza StreetSan Juan00901Puerto Rico, ‏‎800-491-6126
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Good3.5 / 5
Bar and Beverages
Bar is awesome
Delicious food
Poor vibe
Bad breakfast
175See all 175 reviews
From 871 reviewsTripAdvisor Traveller Rating

Hotel Milano, Puerto Rico Island

Hotel Info: 866-539-8117

from $76
  • Superior Room, 1 Queen Bed
  • Superior Room, 2 Double Beds
  • Standard Room, 1 Queen Bed
  • Junior Room

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service
  • 24-hour front desk
  • Tours/ticket assistance
  • Number of buildings/towers - 1
  • Elevator/lift
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator

Recent reviews

Good 3.5 /5 from 175 reviews

Hotel Milano, Puerto Rico Island
Good3.0 / 5
staff very accommodating and helpful
great location room was clean and comfortable not too bad for the price.
1 night family trip
Hotel Milano, Puerto Rico Island
Poor1.0 / 5
A definite fixer-upper!
Not really sure where to start. I can sum it up by saying we MIGHT have stayed two hours before yelling "uncle" and making a reservation at another hotel. We wasted the money to get a room here but paying triple the price at the new hotel was worth it. We picked this location because it was close to the cruise pier. The only problem is that there are TWO cruise piers in San Jaun...make sure you know which port you are leaving from. We did not pick the correct one because the pier for Norweigan was on the other side of the island. But we could have managed if that was the only problem. The hotel advertises AC...I have never been in a hotter hotel or room. It was stifling. The decorations, bedding, "amenities" were beyond basic and inadequate. We knew we were in trouble when we mentioned to several locals about where we were staying. Got some laughs, snickers, etc. On a positive note, I would like to say that the bar and restaurant upstairs is super cool. The staff was great! Drinks and food were good. We had mojitos and sweet potato cheese fries. 2 for 1 mojito special at the time. With the right amount of investment, Hotel Milano could be awesome! The location is great. It has so much potential. I'm afraid that management has let it run into a state of disrepair. We ended up staying the night at the Hyatt Condado that, while expensive, was excellent.
1 night romance trip
Hotel Milano, Puerto Rico Island
Good3.0 / 5
Nice Hotel
The concierge was very helpful. They will hold your luggage, which is great, so you can start enjoying your stay even before checking in.
1 night family trip
Hotel Milano, Puerto Rico Island
Excellent4.0 / 5
Old San Juan/Hotel Milano
The hotel is adequate. The building is very very old but not badly kept.The rooftop restaurant/bar is fantastic. The owner and staff all were friendly and helpful and our stay was good. There is A CVS and liquor store all close by walking distance as is the cruise terminal. We felt safe in the area
2 night romance trip
Hotel Milano, Puerto Rico Island
Good3.0 / 5
Close to port, shopping, and restaurants
You get what you pay for. Ok for a one night stay. Our room was very small, no windows, and the bathroom is tight. It was relatively clean. Does it need work, absolutely, but it was tolerable for one night.
1 night romance trip

See all reviews

Hotel Milano, Puerto Rico Island

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